Call Centre Services definition

Call Centre Services means the provision of a call centre to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to Insuring Agreement B.3. (Notification Services). Such notification shall include a toll free telephone number that connects to the call centre during standard business hours. Call centre employees will answer questions about the incident from Notified Individuals and will provide information required by applicable law or regulation. Call Centre Services will include up to 10,000 calls per day and will be provided in accordance with the terms and conditions set forth in the Information Packet. Call Centre Services will be provided by a service provider selected by the Underwriters in consultation with the Insured Organization from the list of service providers in the Information Packet.
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Call Centre Services the services to be provided under this part 4 of schedule 1;
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Call Centre Services means the establishment and operation of a call centre. Call centre employees shall provide information to Affected Persons regarding Privacy Wrongful Acts, Public Relations Events, Credit Monitoring Services and Identity Theft Resolution Services.
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Examples of Call Centre Services in a sentence

  • Call Centre Services, and Breach Resolution and Mitigation Services will only be provided for each incident, event or related incidents or events, requiring notification to at least the number of individuals set forth in Item 4.B.1. of the Declarations.

  • Call Centre Services, and Breach Resolution and Mitigation Services will only be provided for each incident, event or related incidents or events, requiring notification to at least the number of individuals stated in the Schedule.

  • Hereinafter, the Terms and Conditions relating to the Call Centre Services and Call Centre Service Indemnity (Clause 6.2) the term “Account” shall refer to a regular Savings, Current, Time Deposit, Loans obtained from the Bank, any other type of product or service, which the Bank may introduce now or in the future and the Holder of such Account/s shall be referred to as the “Account Holder”.

  • In such a case, the purchaser shall be billed the agents cost which will be higher than the normal contract value The PITB will render Call Centre Services from its locations i.e., Arfa Software Technology Park (ASTP) or any other office in Lahore premises.

  • Interested parties may send the technical and financial bid in two separately sealed envelopes inside a larger sealed envelope super-scribing “Proposal for Call Centre Services for Sanitary Worker Validation Survey” to Quality Council of India, 2nd Floor, Indian Council for Child Welfare Building, 4 Deen Dayal Upadhyay Marg, New Delhi 110002 latest by September 06, 2021, 5 PM.

  • Bidder should allow LIC Security Team to conduct System audit initially before implementation of Call Centre Services and also as required, from time to time in future.

  • The details of work are elaborated in the Terms of Reference attached to this document.Bids are invited from eligible bidders engaged in providing, Set-up, operating and maintaining a 24 x 7 x 365 Helpline Call Center for road Users on National Highways.The service provider would be expected to set up and operationalize 24x7 Helpline (Call Centre Services) on behalf of IHMCL in accordance to the conditions laid down in this RFP Document.

  • We implement contracts in collaboration with other public bodies and in the period, we placed contracts for NHS Scotland for:• NSS202125 Call Centre Services Framework We also placed 32 contracts, with a value of £25 million, to support the NHS Scotland wide response to the Covid-19 Pandemic.

  • Pursuant to the Master Call Centre Services Supply Agreement dated 26 October 2011 entered into between the Company and TCL Corporation, TCL Corporation has agreed to provide call centre services to the Group.

  • Only on getting the approval by the LIC Security Team, Call Centre Services will continue.


More Definitions of Call Centre Services

Call Centre Services means the establishment and operation of a call centre. Call centre employees shall provide information to Affected Persons and other persons regarding Privacy Breaches, Confidentiality Breaches, Public Relations Events, Credit Monitoring Services and Identity Theft Resolution Services.
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Call Centre Services means the services described as such in paragraph 2.3 below;
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Call Centre Services means the services described as such in subparagraph 2.3.1 below;
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Call Centre Services means the provision of a call centre to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident pursuant to Insuring Agreement I.B.2. Such notification shall include a toll free telephone number that connects to the call centre during standard business hours. Call centre employees will answer questions about the incident from individuals notified pursuant to Insuring Agreement I.B.2. and will provide information required by applicable law or regulation. Call Centre Services will only be available for incidents (or reasonably suspected incidents) involving one hundred (100) or more individuals notified pursuant to Insuring Agreement I.B.2.
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Related to Call Centre Services

  • Core Services means the services described in the Main Agreement that BNYM is obligated to perform for Company (for clarification: excluding the products and services provided pursuant to this Schedule C).

  • Call Centre means a dedicated centre that has the purpose of receiving and transmitting telephone calls in relation to customer service operations of the retailer or distributor, as relevant, and consists of call centre staff and 1 or more information technology and communications systems designed to handle customer service calls and record call centre performance information.

  • Healthcare services means any services included in the furnishing to any individual of medical, podiatric, or dental care, or hospitalization, or incident to the furnishing of that care or hospitalization, and the furnishing to any person of any and all other services for the purpose of preventing, alleviating, curing, or healing human illness, injury, or physical disability. Medically Necessary means medical, surgical, or other services required for the prevention, diagnosis, cure, or treatment of a health-related condition, including such services necessary to prevent a decremental change in either medical or mental health status. Originating Site means a site at which a patient is located at the time Healthcare Services are provided to them by means of telemedicine, which can be include a patient's home where Medically Necessary and Clinically Appropriate. Store-and-forward Technology means the technology used to enable the transmission of a patient's medical information from an Originating Site to the Healthcare Provider at the Distant Site without the patient being present. Telemedicine means the delivery of clinical Healthcare Services by use of real time, two-way synchronous audio, video, telephone-audio-only communications or electronic media or other telecommunications technology including, but not limited to: online adaptive interviews, remote patient monitoring devices, audiovisual communications, including the application of secure video conferencing and store-and-forward technology to provide or support healthcare delivery, which facilitate the assessment, diagnosis, counseling and prescribing treatment, and care management of a patient’s health care while such patient is at an Originating Site and the Healthcare Provider is at a Distant Site, consistent with applicable federal laws and regulations. “Telemedicine” does not include an email message or facsimile transmission between a Provider and patient, or an automated computer program used to diagnose and/or treat ocular or refractive conditions. General Requirements

  • Community support services means services authorized,

  • Software Services means services that Customer provides to you that make available, display, run, access, or otherwise interact, directly or indirectly, with the Products. Customer must provide these services from data center(s) through the Internet, a telephone network or a private network, on a rental, subscription or services basis, whether or not Customer receives a fee. Software Services exclude any services involving installation of a Product directly on any End User device to permit an End User to interact with the Product.

  • Online Services means Microsoft-hosted services to which Customer subscribes under this Agreement. It does not include software and services provided under separate license terms.

  • Foster care services means the provision of a full range of casework, treatment and community

  • Hospice services means symptom and pain management to a terminally ill individual, and emotional, spiritual and bereavement services for the individual and their family in a place of temporary or permanent residence, and may include the provision of home health and home care services for the terminally ill individual.

  • Call Center means a call center, whether in Singapore or elsewhere, set-up or arranged by the Bank for servicing the Customers of the Bank for providing the Call & Remit Facility and related support services.

  • Storage Services means any Services which offer you storage capacity on the network for storage of content which you access from us.

  • Child care services means the range of activities and programs provided by a certificate holder to an enrolled child, including personal care, supervision, education, guidance, and transportation.

  • Day-care services means care of a child for a portion of the day which is less

  • Free Services means the Subscription Service or other products or features made available by us to you on an unpaid trial or free basis.

  • Fire Service means any deployment of firefighting personnel and/or equipment to extinguish a fire or perform any preventative measure in an effort to protect equipment, life, or property in an area threatened by fire. It also includes the deployment of firefighting personnel and/or equipment to provide fire suppression, rescue, extrication, and any other services related to fire and rescue as may occasionally occur.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Personal care services means both physical assistance and prompting and supervising the performance of direct personal care tasks as determined by the resident's needs and does not include as- sistance with tasks performed by a licensed health professional.

  • Commercial Services means any waste management service, relating or connected to accumulating, collecting, managing, recycling, sorting, storing, treating, transporting, disposing, buying or selling of waste or any other manner of handling waste excluding services rendered by the municipality;

  • Health care services means services for the diagnosis, prevention, treatment, cure, or relief of a health condition, illness, injury, or disease.

  • Primary care services means the services in respect of which NHS England has a duty or power to make arrangements pursuant to the Primary Care Functions;

  • Data Centre or "DC" means the primary centre where data, software, computer systems and associated components, such as telecommunication and storage systems, redundant or backup power supplies, redundant data communications, environment controls and security devices are housed and operated from;

  • Information Services means the Municipal Securities Rulemaking Board’s Electronic Municipal Market Access System; or, such other services providing information with respect to called municipal obligations as the District may specify in writing to the Paying Agent or as the Paying Agent may select.

  • Wireless services means any services, provided using licensed or unlicensed spectrum, including the use of Wi-Fi, whether at a fixed location or mobile.

  • Distribution Services means the service of distribution, as defined in section 5 of the Act;

  • Mobile Services means the mobile telecommunications service which we provide you under Part D and as specified in your Application.

  • Internet Banking means the service we offer by which you can access and transact on a nominated account by using a personal computer and accessing via our website. This includes transactions processed through the mobile banking facility as well as the smartphone app facility.

  • Beta Services means Xxxxxx services or functionality that may be made available to Customer to try at its option at no additional charge which is clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation, or by a similar description.