Customer Queries definition

Customer Queries means e-mails sent from Distributor to Google related to Advertiser issues, but excluding general communications between Distributor and Google (e.g. billing questions, training information) and technical issues that only Google can solve.

Examples of Customer Queries in a sentence

  • Customer Queries If the Supplier receives a Query from the Customer it shall: Identify whether the Query is: an Invoicing Query; a General Query; or a Complaint.

  • The Customer Service Team shall deal with Customer Queries and Complaints in accordance with sub-clauses 5.3 and 5.4 respectively.

  • SWBT shall be permitted to use Proprietary Information obtained through recording the volume of Customer Queries for the purposes of: (a) estimation of facilities usage for jurisdictional separations; (b) engineering and network planning of facilities; and (c) measurement for billing purposes.

  • Customer Queries Responses to Customer Queries by telephone, email or letter to be given within two (2) Working Days.

  • Listing of common queries and resolutions with TATs: Customer Queries Resolutions TAT Customer enquiries about his Transaction status.

Related to Customer Queries

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Customer Content means any content that is uploaded onto the Services by Customer or otherwise used on or in connection with the Software.

  • Customer Usage Data means the Telecommunications Services usage data of a CLEC End User measured in minutes, sub-minute increments, message units, or otherwise, that is recorded by SBC-13STATE and forwarded to CLEC.

  • Customer Proprietary Network Information (“CPNI”) is as defined in the Act.

  • Customer means the State agency or other entity identified in a contract as the party to receive commodities or contractual services pursuant to a contract or that orders commodities or contractual services via purchase order or other contractual instrument from the Contractor under the Contract. The “Customer” may also be the “Buyer” as defined in the PUR 1001 if it meets the definition of both terms.