Customer Queries definition

Customer Queries means e-mails sent from Distributor to Google related to Advertiser issues, but excluding general communications between Distributor and Google (e.g. billing questions, training information) and technical issues that only Google can solve.
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Examples of Customer Queries in a sentence

  • Synthetic Ester Oil -filled Compact Power Transformer with Vacuum OLTC.Artificial Intelligence based : Digital Assistance (ELEKTRA) for Customer Queries/ Complaint (It’s text Chat-bot for faster Customer Service).

  • Whilst this Code of Practice for Handling Customer Queries sets a high standard of customer care, nothing contained in the Code derogates from or replaces the rights you may have under applicable law and regulations.

  • Customer Queries and Complaints Contractor shall: • Address all issues directly and strive for a one call resolution to Customer and Service Opt-Out Customer needs.

  • Mr Schulz informed the meeting that FAO together with WHO had established the Pacific Food Safety and Quality Legislation Expert Group (PFSQLE) in 2008, with membership comprising senior officials who are responsible for food standards development from the Ministries of Health, Agriculture, Commerce, Trade and the Attorney General.

  • We might describe this as consisting of first and second order rules.

  • Customer Queries If the Supplier receives a Query from the Customer it shall: Identify whether the Query is: an Invoicing Query; a General Query; or a Complaint.

  • Interactive Service Center for Customer Queries Report Service Problem Report Equipment Problem BillingScheduling Disconnect Service OtherClick on desired optiontion may not always fall within the parameters de fined by the utility.” Accountability was 22 We think this view was expressed because the ‘screen’ in the display for this service shows the time slots in one-hour intervals, whereas phone and energy utilities often limit themselves to time frames stretching four to five hours.another issue.

  • While this Code of Practice for Handling Customer Queries sets a high standard of customer care, nothing contained in the Code derogates from or replaces the rights you may have under applicable law and regulations.

  • Our postal address is: PO Box 1829, Malaga, WA, 6090 Recording of Customer Queries Each Aquasol customer has a specific account number by which they are uniquely identifiable.

  • Disposal of Complaints Listing of common queries and resolutions with TATs: Customer Queries Resolutions TAT Customer enquiries about his Transaction status.

Related to Customer Queries

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Customer Content means all software, data (including personal data), information, text, images, audio, video, photographs, non-AVEVA or third-party applications, and other content and material, in any format, provided by Customer, any of Customer’s users, or on behalf of Customer that is stored in, or run on or through, the Products and Support Services.

  • Customer Usage Data means the Telecommunications Services usage data of a CLEC End User measured in minutes, sub-minute increments, message units, or otherwise, that is recorded by SBC-13STATE and forwarded to CLEC.

  • Customer Proprietary Network Information (“CPNI”) is as defined in the Act.

  • Customer means the State agency or other entity identified in a contract as the party to receive commodities or contractual services pursuant to a contract or that orders commodities or contractual services via purchase order or other contractual instrument from the Contractor under the Contract. The “Customer” may also be the “Buyer” as defined in the PUR 1001 if it meets the definition of both terms.

  • End User means, in the event that the Services or Deliverables involve the use of any information systems, any and all UNICEF employees, consultants and other personnel and any other external users collaborating with UNICEF, in each case, authorized by UNICEF to access and use the Services and/or Deliverables.

  • Customer Application means an application or any set of applications that adds primary and significant functionality to the Embedded Capabilities and that is not primarily a substitute for any portion of Microsoft Power BI services.

  • Customer System means the Customer's computing environment (consisting of hardware, software and/or telecommunications networks or equipment) used by the Customer or the Supplier in connection with this Contract which is owned by or licensed to the Customer by a third party and which interfaces with the Supplier System or which is necessary for the Customer to receive the Services;

  • Query means a message that represents a request to a Database for information.

  • Network Customer means an entity receiving transmission service pursuant to the terms of the Transmission Provider’s Network Integration Transmission Service under Tariff, Part III. Network External Designated Transmission Service:

  • Advertiser means a company that (i) advertises its brands, products, and/or services via the Advertisements; and/or (ii) interacts with Consumers on its Digital Properties or through its Ads in relation to its brands, products, and/or services.

  • End Users means a Third Party residence or business that subscribes to Telecommunications Services provided by any of the Parties at retail. As used herein, the term “End User(s)” does not include any of the Parties to this Agreement with respect to any item or service obtained under this Agreement.

  • Customer Software means software which is owned by or licensed to the Customer;

  • Network User means each natural or legal person having concluded a Standard Transmission Agreement with the TSO for Transmission Services in the Transmission Grid.

  • data user means a natural or legal person who has lawful access to certain personal or non-personal data and is authorised to use that data for commercial or non-commercial purposes;

  • Category 4 Data is data that is confidential and requires special handling due to statutes or regulations that require especially strict protection of the data and from which especially serious consequences may arise in the event of any compromise of such data. Data classified as Category 4 includes but is not limited to data protected by: the Health Insurance Portability and Accountability Act (HIPAA), Pub. L. 104-191 as amended by the Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH), 45 CFR Parts 160 and 164; the Family Educational Rights and Privacy Act (FERPA), 20 U.S.C. §1232g; 34 CFR Part 99; Internal Revenue Service Publication 1075 (xxxxx://xxx.xxx.xxx/pub/irs-pdf/p1075.pdf); Substance Abuse and Mental Health Services Administration regulations on Confidentiality of Alcohol and Drug Abuse Patient Records, 42 CFR Part 2; and/or Criminal Justice Information Services, 28 CFR Part 20.

  • Catalog means the available list of tangible personal property or services, in the most current listing, regardless of date, during the life of the contract, that takes the form of a catalog, price list, schedule, shelf price or other form that:

  • system user means a natural or legal person supplying to, or being supplied by, a transmission or distribution system;

  • Customer Portal means a web portal maintained by Liferay or a Liferay Affiliate that provides for various resources accessible to Liferay Subscription customers as further described in Section 2.1 below.

  • Advertising Services means the advertising services selected on the front pages of this Agreement.

  • Customer Data means any content, materials, data and information that Authorized Users enter into the production system of a Cloud Service or that Customer derives from its use of and stores in the Cloud Service (e.g. Customer-specific reports). Customer Data and its derivatives will not include SAP’s Confidential Information.

  • Customer Materials any materials, data, information, software, equipment or other resources owned by or licensed to You and made available to Us pursuant to facilitating Your use of the Services, including Customer Data.

  • End User Customer means a third party retail Customer that subscribes to a Telecommunications Service provided by either of the Parties or by another Carrier or by two (2) or more Carriers.

  • Customer Site means the site owned or leased by the Customer or any other site used to provide the Service, which is directly connected to a PoP managed by Liquid Telecom, as set out in the COF;

  • Customer Systems means the Customer's information technology infrastructure, including computers, software, hardware, databases, electronic systems (including database management systems), and networks, whether operated by Customer or through the use of third-party services.

  • Customer information systems means any methods used to access, collect, store, use, transmit, protect, or dispose of customer in- formation.