Customer Service Schedule definition

Customer Service Schedule means the schedule of that name attached hereto and as amended by agreement of the Parties.
Sample 1Sample 2Sample 3

Examples of Customer Service Schedule in a sentence

  • Tanya Ruder, Chief Communication Officer, presented the Focus School Identification Award to Curtis Strange Elementary School.

  • All those constituting customer of record are jointly and severally liable for all amounts due NBU and are subject to the following policies and procedures: Service Conditions Policy, Electric Connection Policy, Water/Wastewater Connections Policy, and Customer Service Schedule of Fees, Charges and Assessments.

  • The Annual Performance Plan shall establish comprehensive and fully defined performance objectives and indicators relating to the provision of the services to be provided by Donnelley under this Agreement and shall be consistent with, and in fulfillment of, the terms of the Advertising Sales and Customer Service Schedule.

  • Moved by Smith, seconded by Brennan to concur with the recommendation of staff that the motion entitled “Approving Customer Service Schedule for 2018” be approved.

  • The Bank shall accept and execute the Account Holder’s payment instructions on the day of receipt, provided that such request and (or) payment instructions have been submitted within the allotted time frame set forth in the Customer Service Schedule.

  • Moved by Rickert, seconded by Dorweiler to concur with the recommendation of staff and approve the Customer Service Schedule for 2012.

  • Moved by Dorweiler, seconded by Swanger to concur with the recommendation of staff and approve the Customer Service Schedule for 2011.

  • Key performance indicators (“KPIs”) for fulfilment time shall be detailed in Annex A and in the Customer Service Schedule.

  • The Switch shall provide the necessary software agents to meet the Service requirements as designated in the Customer Service Schedule.

Related to Customer Service Schedule

  • Service Schedule means the document entitled “Service Schedule” containing additional terms relating to a particular Service which schedule shall form part of this Agreement;

  • Customer Service means Company’s customer service telephone service department or representatives.

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Service Descriptions means user manuals and other documentation relating to the Services that are made available to Customer by Provider in digital or hardcopy form, as updated from time to time.

  • Customer/s for the purpose of this Offer shall mean a person who is using ICICI bank Netbanking services or holds a valid ICICI Bank VISA/MASTER Debit card/Prepaid card or holds a valid VISA/MASTER Credit Card issued by ICICI Bank and who has received communication from ICICI Bank with respect to the Offer.

  • Service Description means pre-defined descriptions of services found at http://www.sap.com/servicedescriptions current as of the effective date of the Order Form which in conjunction with a Scope Document (if any) defines the Services to be provided and becomes part of the Order Form.

  • service supplier means any person that supplies a service;

  • Customer Site means the site owned or leased by the Customer or any other site used to provide the Service, which is directly connected to a PoP managed by Liquid Telecom, as set out in the COF;

  • Service Schedules has the meaning set forth in Section 2.1.

  • Customer System means the Customer's computing environment (consisting of hardware, software and/or telecommunications networks or equipment) used by the Customer or the Supplier in connection with this Contract which is owned by or licensed to the Customer by a third party and which interfaces with the Supplier System or which is necessary for the Customer to receive the Services;

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • New Service Customers means all customers that submit an Interconnection Request, a Completed Application, or an Upgrade Request that is pending in the New Services Queue.

  • Custom Local Area Signaling Service Features (CLASS) means certain call-management service features that are currently available from SBC-13STATE’s local networks. These could include: Automatic Call Back; Automatic Recall; Call Trace; Caller Identification and related blocking features; Calling Number Delivery; Customer Originated Trace; Distinctive Ringing/Call Waiting; Selective Call Forward; and Selective Call Rejection.

  • Service Drop means a cable that, by its design, capacity and relationship to other cables of the Company, can be reasonably considered to be for the sole purpose of connecting backbone of the Equipment to not more than one individual customer or building point of presence or property;

  • Customer Software means software which is owned by or licensed to the Customer;

  • Customer Systems means the Customer's information technology infrastructure, including computers, software, hardware, databases, electronic systems (including database management systems) and networks, whether operated directly by Customer or through the use of third-party services.

  • Customer Portal means a web portal maintained by Liferay or a Liferay Affiliate that provides for various resources accessible to Liferay Subscription customers as further described in Section 2.1 below.

  • Service Level Agreement (SLA) means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Time Schedule means the Time Schedule for final completion of the Works or Mechanical Completion of the Plant(s)/Unit(s), as the case may be, incorporated in the Contract or as may be extended by the OWNER or Engineer- in-Charge pursuant to the provisions hereof and shall include interim time schedules set up for achieving interim/phase-wise/stage-wise progress/completion/testing/commissioning/ handing over, as may be prescribed by the OWNER/Engineer-in-Charge, within the overall Time Schedule as originally envisaged or as extended.

  • Network Customer means an entity receiving transmission service pursuant to the terms of the Transmission Provider’s Network Integration Transmission Service under Tariff, Part III.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Service Specification means and include detailed description, statements to technical data, performance characteristics, and standards (Indian as well as) as applicable and as specified in the Contract as well as those specifications relating to Industry standards and codes applicable to the performance of the work, work performance quality and the specifications affecting the works or any additional specification required to be produced by the DCO to meet the design criteria.

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Service Specifications means the following documents, as applicable to the Services under Your order: (a) the Oracle Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, and the Data Processing Agreement described in this Schedule C; (b) Oracle’s privacy policies; and (c) any other Oracle documents that are referenced in or incorporated into Your order. The following do not apply to any non-Cloud Oracle service offerings acquired in Your order, such as professional services: the Oracle Cloud Hosting and Delivery Policies, Program Documentation, and the Data Processing Agreement. The following do not apply to any Oracle Software: the Oracle Cloud Hosting and Delivery Policies, Oracle service descriptions, and the Data Processing Agreement.

  • Product Schedule means the “Product Schedule” that forms part of the Contract.