Customer Technical Personnel definition

Customer Technical Personnel means a qualified individual, knowledgeable in Customer’s systems and business and who has been trained in use of the Products by basic product training (self-study or instructor-led). Each Customer Technical Personnel must have a login for the Support portal using his or her valid company domain email address.
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Customer Technical Personnel means any of the designated employees of Customer who have undergone training regarding the proper operation of the Supported Products.
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Customer Technical Personnel means any of the employees of Customer who have completed training by Nimble Storage or Nimble Storage’s authorized training representatives regarding the proper operation of the Products and are designated by Customer to serve as customer service contacts for Nimble Storage.
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Examples of Customer Technical Personnel in a sentence

  • Customer may substitute Customer Technical Personnel in its discretion.

  • That individual(s) may submit change requests to the list of authorized Customer Technical Personnel in writing through the channel(s) specified for the plan selected.

  • Unless specified in an Order Form, Customer may have no more than 5 Customer Technical Personnel at once.

  • Problem Reporting ProceduresCustomer will be responsible for providing first-line helpdesk support for individual end-users of the products, and Customer will be responsible for screening first-line technical inquiries and escalating to ADTRAN Partner only those issues that cannot be resolved by the Customer Technical Personnel and ADTRAN Partner.

  • ADTRAN will have no obligation to accept calls directly from, or otherwise interact directly with, personnel other than the ADTRAN Partner and/or Customer Technical Personnel.

  • Problem Reporting ProceduresCustomer will be responsible for providing first-line helpdesk support for individual end- users of the products, and Customer will be responsible for screening first-line technical inquiries and escalating to Adtran Partner only those issues that cannot be resolved by the Customer Technical Personnel and Adtran Partner.

  • Adtran will have no obligation to accept calls directly from, or otherwise interact directly with, personnel other than theAdtran Partner and/or Customer Technical Personnel.

  • Without limiting the generality of the foregoing, Customer will cause all Customer Technical Personnel to complete such training and instruction as ADTRAN may reasonably require from time to time.

  • Pluribus will have no obligation to accept calls directly from, or otherwise interact directly with, personnel other than the Customer Technical Personnel.

  • If Licensee requests escalation of an existing Incident, the Customer Technical Personnel should: • Call the Support Phone number on the Cyxtera website, • State that this is an escalation of an existing Incident and provide the case number an d support agent responsible if possible, and • Provide Licensee name and contact details.

Related to Customer Technical Personnel

  • Customer Technology means Customer's proprietary technology, including Customer's Internet operations design, content, software tools, hardware designs, algorithms, software (in source and object forms), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic), know-how, trade secrets and any related intellectual property rights throughout the world (whether owned by Customer or licensed to Customer from a third party) and also including any derivatives, improvements, enhancements or extensions of Customer Technology conceived, reduced to practice, or developed during the term of this Agreement by Customer.

  • Supplier Personnel means Supplier’s employees, consultants, agents, independent contractors and Subcontractors.

  • Contractor Personnel means Contractor’s employees and subcontractors (as well as any employees or subcontractors of those subcontractors) performing the Services.

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Medical personnel means those persons assigned, by a Party to the conflict, exclusively to the medical purposes enumerated under subparagraph (e) or to the administration of medical units or to the operation or administration of medical transports. Such assignments may be either permanent or temporary. The term includes:

  • Pharmacy technician or “technician” means a person who is employed in Iowa by a licensed pharmacy under the responsibility of an Iowa-licensed pharmacist to assist in the technical functions of the practice of pharmacy, and who is registered pursuant to 657—Chapter 3, and includes a certified pharmacy technician, a pharmacy technician trainee, and an uncertified pharmacy technician.

  • Contractor Software means software which is proprietary to the Contractor, including software which is or will be used by the Contractor for the purposes of providing the Services.

  • Supplier’s Team means the Supplier and, where applicable, any Relevant Person, and all other employees, consultants, agents and sub-contractors which the Supplier engages in any way in relation to the supply of the Services or the Goods; and

  • Local Personnel means such professionals and support staff who at the time of being so provided had their domicile inside the Government’s country.

  • Vendor Personnel means employees, agents, independent contractors, or any other staff or personnel acting on behalf of or at the direction of Vendor or any Vendor Contractor performing or providing Services or Deliverables under this Agreement.

  • Supplier Software means software which is proprietary to the Supplier or its Affiliates which is used or supplied by the Supplier in the provision of the Services; Supplier Staff means all persons employed or engaged by the Supplier together with the Supplier's servants, agents, suppliers, consultants and Sub-Contractors (and all persons employed by any Sub-Contractor together with the Sub-Contractor’s servants, consultants, agents, suppliers and Sub-Contractors) used in the performance of its obligations under this Contract; Time and Materials means the pricing mechanism for the Services as may be agreed by the Parties and set out at paragraph Error: Reference source not found in the SOW; TUPE means the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) as amended or replaced or any other regulations or UK legislation implementing the Acquired Rights Directive; Velocity means the Metric which measures the total number of Story Points for Stories that have been accepted in a Sprint, indicating the rate of progress towards Acceptance of all Stories from the Product Backlog;

  • Supplier/Contractor means the individual, firm or company with whom the contract has been concluded for supplying the Goods and Services under the Contract. The Supplier/Contractor shall be deemed to include its successors (approved by the purchaser), representatives, heirs, executors, administrators and permitted;

  • Provider Personnel means all persons employed or engaged by the Provider together with the Provider’s servants, agents, consultants and Sub-Contractors (and all persons employed by any Sub-Contractor together with the Sub-Contractor’s servants, consultants, agents, Provider’s and Sub-Contractors) used in the performance of its obligations under this Agreement;

  • Customer Software means software which is owned by or licensed to the Customer;

  • Customer Group means Customer and any of its Affiliates;

  • Contractor attributional/proprietary information means information that identifies the contractor(s), whether directly or indirectly, by the grouping of information that can be traced back to the contractor(s) (e.g., program description, facility locations), personally identifiable information, as well as trade secrets, commercial or financial information, or other commercially sensitive information that is not customarily shared outside of the company.

  • Customer Systems means the Customer's information technology infrastructure, including computers, software, hardware, databases, electronic systems (including database management systems), and networks, whether operated by Customer or through the use of third-party services.

  • Supplier/Contractor means the individual, firm or company with whom the contract has been concluded for supplying the Goods and Services under the Contract. The Supplier/Contractor shall be deemed to include its successors (approved by the purchaser), representatives, heirs, executors, administrators and permitted;

  • Supportive personnel means unlicensed individuals who:

  • Trained personnel means knowledgeable in the following through instruction and/or practice:

  • Contractor Project Manager means the employee identified in a Statement of Work as the Contractor project manager.

  • Service Provider Personnel means and refers to Service Provider employees or subcontractors hired and maintained to perform Services hereunder.

  • Educational personnel means persons who must meet requirements pursuant to state law as a condition of employment in educational programs.

  • Contractor Materials means Materials owned or developed prior to the provision of the Work, or developed by Contractor independently from the provision of the Work and without use of the Court Materials or Confidential Information.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Customer Proprietary Network Information (“CPNI”) is as defined in the Act.