Customer’s Responsibility definition

Customer’s Responsibility. Request through ServiceNow, provide quote or thorough description of goods/services, vendor information, account information (FAU or nickname), need-by date, business justification and approval(s). If it is an unauthorized purchase, complete documents timely. ACT’s Responsibility: Prepare in CatBuy and submit to vendor or Procurement Services for processing. If ticket is a request for a requisition to be sent to Procurement Services, ACT will monitor until a purchase order is received and the vendor has been contacted. Target Processing Time: 2 business days to place order with vendor or submit requisition to Procurement Services for processing. Notes: ServiceNow tickets are closed once the order has been accepted by the vendor and our customer is notified. Next Steps in the Process: If request requires Procurement Service to process, ACT will generate a requisition and send it to Procurement Services for them to create a purchase order and place order with vendor. ACT will monitor request until order has been placed with vendor. Invoice Processing – To get vendor invoices paid by UCLA. Customer’s Responsibility: Attach invoice to ServiceNow request, reference PO, acknowledge that goods/services have been received and correctly billed. Provide additional approval if necessary. If the invoice does not have a PO associated with it, additional information may be required. ACT’s Responsibility: Compare invoice to CatBuy for accuracy, make necessary adjustments and send to UCLA for payment. Target Processing Time: 5 Business Days to send invoice to UCLA. Notes: Next Steps in the Process: Copies of the invoice will be sent to UCLA where they will review and initiate payment. ServiceNow ticket will be closed when copy of invoice is sent to UCLA.
Customer’s Responsibility. Account manager reviews the monthly account reconciliation report(s) and verifies that all non-payroll transactions posted against the account(s) are appropriate, allowable, and reasonable with the exception of adjustments/corrections that have been report to ACT for action. ACT’s Responsibility: Reconciliation tickets will be generated on the 2nd Monday of each month. The reports will be distributed no later than Wednesday of that same week. Process adjustments/corrections and follow up on items that have been reported to ACT for action. Target Processing Time: Processing time for ACT is 3 business days from when reports are generated. Next Steps in the Process: Work with department to resolve any discrepancies noted. Notes: A report of outstanding reconciliations is submitted to Business & Financial Services for follow-up with department heads.

Examples of Customer’s Responsibility in a sentence

  • Installation of an AMR does not relieve the Customer of the obligations of Sections 5.02 – Customer’s Responsibility or Section 9 Access to Premises.

  • See Section A: 5.6 - The Customer’s Responsibility and Liability, for further details.

  • Customer’s Responsibility for Installation of Equipment on Its Premises‌The Customer shall furnish, at no cost to the Company, the necessary space, housing, fencing and foundations for such equipment as will be installed upon its premises, in order to supply it with electricity, whether such equipment be furnished by the Customer or the Company.

  • Customer’s Responsibility For Accounts other than consumer accounts, you bear the risk of using Online Banking, including the risk of erroneous and fraudulent transactions and the risk of all transactions using your User ID and Password, and your liability for any Online Banking is unlimited.

  • Customer’s Responsibility for Compliance with Utilities Service Rules and Municipal Code.

  • Customer’s Responsibility to Masport Concerning Original End-Users:Customer warrants and represents that if it resells any Products or incorporates any Products into its own merchandise for the purpose of sale, Customer will:A.

  • Customer’s Responsibility for Installation of Equipment on Its Premises The Customer shall furnish, at no cost to the Company, the necessary space, housing, fencing and foundations for such equipment as will be installed upon its premises, in order to supply it with electricity, whether such equipment be furnished by the Customer or the Company.

  • Customer’s Responsibility to Cooperative with the Company: The charge provisions under Section 5) and Section 6) for extensions are predicated upon cooperation by the Applicant Customer and good faith efforts to appropriately manage the cost of Extensionsin an effort to keep the Company’s cost as low as possible.

  • Customer’s Responsibility: Open ticket in ServiceNow, give complete details of request.

  • Service Call (Customer’s Responsibility) During Business Hours……………………………..… $ 45 After Hours…………………………………………...

Related to Customer’s Responsibility

  • Customer Responsibilities means the responsibilities of the Customer set out in Call Off Schedule 4 (Implementation Plan) and any other responsibilities of the Customer in the Call Off Order Form or agreed in writing between the Parties from time to time in connection with this Call Off Contract;

  • extended producer responsibility ’ (EPR) means responsibility of any producer of packaging products such as plastic, tin, glass, wrappers and corrugated boxes, etc., for environmentally sound management, till end-of-life of the packaging products ;

  • Financial responsibility means the ability to respond in damages for liability thereafter incurred

  • Corporate Social Responsibility means Corporate Social Responsibility (CSR) as defined in Section 135 of the Companies Act, 2013 and Companies Corporate Social Responsibility Policy) Rules, 2014;

  • parental responsibility , in relation to a child, means all the duties, powers, responsibilities and authority which, by law, parents have in relation to children.

  • Area of responsibility means the geographical area, as

  • Institutional Responsibilities means an Investigator’s professional responsibilities on behalf of the Institution, including activities such as research, teaching, clinical or other professional practice, academic activities, scholarly events, institutional committee memberships, and service on panels such as Institutional Review Boards or Data and Safety Monitoring Boards.

  • Proof of financial responsibility means proof of ability to respond in damages for liability, on account of accidents occurring after the effective date of the proof, arising out of the ownership, maintenance, or use of a motor vehicle, in the amount of twenty-five thousand dollars because of bodily injury to or death of one person in any one accident, and, subject to the limit for one person, in the amount of fifty thousand dollars because of bodily injury to or death of two or more persons in any one accident, and in the amount of twenty-five thousand dollars because of injury to or destruction of property of others in any one accident.

  • Supplier’s Manager means a manager who at the relevant time carries such designation from the Supplier under, or in accordance with, ARTICLE 5;

  • Counseling services means services provided by qualified social workers, psychologists, guidance counselors, or other qualified personnel.

  • Official responsibility means administrative or operating authority, whether intermediate or final, to initiate, approve, disapprove or otherwise affect a procurement transaction, or any claim resulting therefrom.

  • Extra Services means those services set forth in Schedule “B” that are requested by the Municipality for itself or on behalf of its citizens and provided by the Company in accordance with paragraph 7 of this Agreement;

  • Supplier’s Representative means the representative appointed by the Supplier from time to time with overall responsibility for this Contract and notified to the Customer;

  • Responsibility means a duty for which a person is accountable by virtue of licensure.

  • Training Services means access to Red Hat training courses, including online courses or courses provided at a site as may be agreed by the parties.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Information Service Traffic means Local Traffic or IntraLATA Toll Traffic which originates on a Telephone Exchange Service line and which is addressed to an information service provided over a Party's information services platform (e.g., 976).

  • Coordinator means the person designated by Canada to act as the Dispute Resolution Coordinator.

  • Scope of Services or “Scope of Work” means the work to be performed by the Proposer or Consultant as described in Section 2.0 of this RFP, as amended thereto.

  • TAXPAYERS' RIGHTS AND RESPONSIBILITIES means the rights provided to taxpayers in sections 718.11 , 718.12 , 718.19, 718.23, 718.36, 718.37, 718.38, 5717.011 , and 5717.03 of the Ohio Revised Code and any corresponding ordinances of the Municipality, and the responsibilities of taxpayers to file, report, withhold, remit, and pay municipal income tax and otherwise comply with Chapter 718. of the Ohio Revised Code and resolutions, ordinances, and rules adopted by a municipal corporation for the imposition and administration of a municipal income tax.

  • Designated crisis responder means a mental health

  • Customer relationship means a continuing relationship between a consumer and a licensee under which the licensee provides one or more insurance products or services to the consumer that are to be used primarily for personal, family or household purposes.

  • Responsibilities means the responsibilities delegated to BNY under the Rule as a Foreign Custody Manager with respect to each Specified Country and each Eligible Foreign Custodian selected by BNY, as such responsibilities are more fully described in Article III of this Agreement.

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Business Customer means a customer who is not a residential customer.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.