Fault Call definition

Fault Call means the notification made by Customer to the GCSC to report a Fault. "Firewall" means a method to enhance network security.

Fault Call means the notification to the GCSC (as hereinafter defined) of a Fault.

Fault Call means a Fault reported by the Licensee via the Helpdesk.

Examples of Fault Call in a sentence

• If a Fault is caused by a failure in any Flexible SSL service component, Orange will repair the Fault following receipt of a Fault Call or upon detection of the Incident by Orange, whichever occurs first.The GCSC will classify all Fault Calls and Incidents as follows: Severity 1Problems causing critical impact to the business function(s) or customer(s).

• If a Fault is caused by a failure in the SSL Gateway hardware, Orange will repair the Fault following receipt of a Fault Call or detection of the Fault by Orange, whichever occurs first.

• SCHEDULE - I COMPLAINT RESOLUTION PROCEDURE AND TIME LIMITS FOR DIFFERENT CATEGORIES(See Guidelines under Chapter – II)(1) Interruption in power supply (Fuse-off call, etc.) 1.1 In case of interruption of power supply for LT consumers, the complaint shall be registered with the Fuse-off Call Center / Fault Call Center/ Central Complaint Center / Junior Engineer of the Distribution Licensee along with name, address, consumer number, and a brief description of the complaint.

• The target maximum waiting time before accepting a Fault Call is 5 minutes from the time when the Fault Call is connected to the GCSC.

• The light flashes indicated the problem was, “OPS Panel Hardware Fault Call NetApp.” There did not appear to be any degradation in the operation of the system.

More Definitions of Fault Call

Fault Call means the notification made by the End User to the GSC to report the non-operability of the Equipment, and the associated request for Maintenance Services. EQUIPMENT means a whole unit or item of hardware installed at the End User Sites for which Equant is providing the Services. Equipment is comprised of various Components.

Fault Call means any telephone call, fax or e-mail from the Customer to the Etellect Representative;

Fault Call means any telephone call, from the Customer to CAPITA (in accordance with CAPITA notification procedures from time to time) notifying CAPITA of a Fault;

Fault Call means any telephone call, fax or e-mail from the Customer to the RTMS Service Provider Representative;

Fault Call means a communication from the Customer to Olympus to report a Fault in accordance with the process set out in Schedule 3;

Fault Call means the notification made by the Customer to the GCSC (as hereinafter defined) to report the non-operability of the Equipment.

Fault Call means a fault reported by the Customer via the Contract Telephone Number.