Hours of Coverage definition

Hours of Coverage means the period of time between 8:00a.m. and 6:00 p.m. (East Coast Time) Monday – Friday, except for any Federal holiday.
Hours of Coverage means 24/5.
Hours of Coverage means the days and times that DN is required to provide services, as agreed upon in the Ordering Document. If such hours are not specifically listed in the Ordering Document, the Hours of Coverage will be from 9am to 5pm local time, Monday through Friday (excluding holidays). For DN’s work performed outside the Hours of Coverage, DN may charge its then-current billed work rates.

Examples of Hours of Coverage in a sentence

  • We will provide Subscription Services to you solely by communicating during the Hours of Coverage with the individual Support Contact(s) you appoint.

  • We will provide Developer Support to you for the number of systems set forth in Table 5.2 below, solely by communicating during the Hours of Coverage with the individual Developer Support Contract(s) you appoint.

  • We will provide Developer Support to you solely by communicating during the Hours of Coverage with the individual Developer Support Contract(s) you appoint.

  • We will provide support to you solely by communicating during the Hours of Coverage (set forth in Appendix 1, Table 2.6) with the individual Support Contact(s) you appoint.

  • We will provide Subscription Services to you solely by communicating during the Hours of Coverage (set forth in Appendix 1, Table 2.6) with the individual Production Support Contact(s) you appoint.


More Definitions of Hours of Coverage

Hours of Coverage means the period of time between 8:00
Hours of Coverage means the period of time between 8:00 a.m. and 6:00 p.m. (East Coast Time) Monday - Friday, except for any Federal holiday.
Hours of Coverage means business days in Canada, from 9 am – 5 pm, Eastern Time.
Hours of Coverage means the days and hours that the Managed Service is provided by ERGOS UK expressed as 24x7, 11x5, 12x7 or variations of these.
Hours of Coverage means between 09:00 – 1700 Monday to Friday, excluding Bank Holidays and Annual Christmas shut-down. “Response time” means 8 working hours for attending site and 4 working hour for remote support.
Hours of Coverage the hours specified in the Support Services Policy attached to this Agreement;
Hours of Coverage between the hours of 07:00 to 20:00 EST on a Business Day in the Country;