Incident Record definition

Incident Record is defined as the item used to identify an individual Support Request that has been submitted to EVERTEC.
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Incident Record or “Incident Ticket” means a record containing the details of an Incident as such record is updated to document the actions taken as part of the End-to-End resolution process.
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Incident Record. A record containing the details of an Incident. Each Incident Record documents the Lifecycle of a single Incident and is stored in the Incident Management System.
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Examples of Incident Record in a sentence

  • Protocol: Distribute Registered Link Incident Record (DRLIR) request Sequence Accept (SW_ACC) reply Sequence Addressing: The S_ID shall be set to FFFCxxh designating the Domain Controller ID of the Switch that generates the DRLIR.

  • DeliverableContact MethodFoundation SLTEnhanced SLTPremium SLTVodafone will provide the means to report an Incident and provide an Initial Response by the same means.Telephone90% of callsanswered <20 seconds90% of callsanswered <20 seconds90% of callsanswered <20 secondsVodafone will validate the request for an Incident Record.

  • Details of Concern Date of Incident Time Other children Present Staff Present (The member of staff reporting concernmust sign and date the form) Incident Record (Please ensure that the information recorded is factual and based upon clear observations – distinguish fact from opinion.

  • Also, the bigger and more developed EU countries have more products and services to potentially offer to the vast Chinese mar- ket, so are more eager for China to reciprocate in welcoming investment from the EU.

  • Verizon will Escalate an Incident Record Communication with the Following Incident Information: o UTC timestamp of the Incident creationo The identity of the affected MSS-Cloud service(s) and its Designated Circuit/SCI Serviceo Source information and destination informationo Threat signature and use case information, if applicable: threat use case ID, name, and descriptiono Packet dumps, if obtainable from the MSS-Cloud service and Subordinate Devices using the existing infrastructure.


More Definitions of Incident Record

Incident Record means a set of data with all details of an incident, documenting the history of the incident from occurrence to resolution, including original report, investigation, conclusions, remediation, verification of completion of remediation, and assessment of the resilience of improvements achieved. Contents of the incident record shall contain only information permitted by state law or DHSS/DDDS policies.
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Incident Record means a record in the NTT Management System generated by the Client or NTT that records and tracks activities relating to an Incident.
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Incident Record means a record in NTT’s Management System generated by the Client or NTT that records and t racks a request related to an Incident.
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Incident Record has the meaning set out in clause 5.2.
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Incident Record means a set of data with all details of an incident, documenting the history of the incident from reporting to resolution, including original report, investigation, and conclusions, remediation, verification of completion of remediation, and assessment of the resilience of improvements achieved. Information in the incident record shall only be shared as advised by the DDDS Deputy Attorney General.
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Incident Record. Exhibit 1
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Incident Record means the database record captured by Xxxxxx that contains relevant information associated with a report of trouble identified by either Customer or Xxxxxx which pertains to, but not limited to failures in meeting thresholds established for response time and availability in connection with the Services.
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