Minor Failure definition
Examples of Minor Failure in a sentence
Level 3: Minor Failure with workaround Partial, non-critical loss of server with low-to-medium impact on client business; Customer’s business continues to run.
CUSTOMER specifically agrees that the Minor Failure Maintenance calls made by SECTV’s, upon CUSTOMER's request, after 4:30 p.m. or before 8:00 a.m. on weekdays, or at any time on Saturdays, Sundays, or holidays, will be invoiced to CUSTOMER at SECTV's then prevailing rates, with a minimum two hours charge per visit by serviceman.
SECTV shall provide Maintenance for Major Failures and Monday through Friday Minor Failure Maintenance during normal working hours (8:00 a.m. to 4:30 p.m.) Mondays through Friday, holidays excluded ("Regular Hours").
Telephone conference within 3 Business Hours of initial voice notification during normal business hours 3 Non-Critical Minor Failure - Non-Critical part or component failure occurs when a System component is not functioning, but the System is still useable for its intended purpose, or there is a reasonable workaround.
Very Low Minor Failure to tender the contract may result in the Council entering into a contract on uncompetitive terms.