Qualifying Incident means an Incident, except where any of the following events have occurred:
Qualifying Incident means a Severity Level 1 Incident, except where any of the following events have occurred:
Qualifying Incident means any unplanned interruption to the subscribed AVM Enforce Cloud Managed Services or reduction in the quality arising during typical usage of the subscribed AVM Enforce Cloud Managed Services. It is defined according to the different levels of severity according to the level of impact the incident has over the subscribed AVM Enforce Cloud Managed Services as set out in the AVM Enforce Cloud Managed Services Support Structure of this Service Schedule; and
Examples of Qualifying Incident in a sentence
BT will count Downtime for each properly reported Qualifying Incident and will keep a record of cumulative Downtime by Site, in units of full minutes, for each Month and the SLA Year.
More Definitions of Qualifying Incident
Qualifying Incident death, disability or retirement at the age of 60 or older.
Qualifying Incident means an Incident caused by events other than as specified in the applicable Service Schedule;
Qualifying Incident means domestic abuse or violence as defined by Chapter 4 of Title 20 or Chapter 25 of Title 16 wherein both the victim and the perpetrator are leaseholders on the same property and the domestic abuse or violence is document by a restraining order or an order of protection or the perpetrator has been convicted of the domestic violence or abuse
Qualifying Incident means any unplanned interruption to the subscribed IGS Enforce Managed Services 24 x 7 x 365 or reduction in the quality arising during typical usage of the subscribed IGS Enforce Managed Services 24 x 7 x 365. It is defined according to the different levels of severity according to the level of impact the incident has over the subscribed IGS Enforce Managed Services 24 x 7 x 365 as set out in the IGS Enforce Managed Services 24 x 7 x 365 Support Structure of this Service Schedule; and
Qualifying Incident means domestic abuse or violence as defined by Chapter 4 of Title 20 or Chapter 25 of Title 16 wherein both the victim and the perpetrator are leaseholders on the same property and the domestic abuse or violence is documented by law enforcement, court, or other federal or state agency records or files.
Qualifying Incident means any Incident affecting the Service within the Service Management Boundary, with the exception of Incidents caused by:
Qualifying Incident means an Incident caused by events other than as specified in the applicable Service Schedule; (aa) “Qualifying Service” means a type of Service that must be firstly subscribed by the Customer in order to qualify the Customer to subscribe for either a type of Managed Service as identified in Service Schedule G or a type of value added service as specified in the applicable Service Schedule;