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SAP Solution Manager definition

SAP Solution Manager means a support application which is made available to Supported End User and/or Partner for VAR Delivered Support whereby the scope of usage depends on whether SAP Standard Support or SAP Enterprise Support was ordered. Further details are outlined on the SAP Service Marketplace under http://support.sap.com/solutionmanager.
SAP Solution Manager means a support application which is made available to Partner for Run Delivered Support. Further details are outlined on the SAP’ Customer Support Website under xxxx://xxxxxxx.xxx.xxx/solutionmanager.
SAP Solution Manager means SAP’s central application management and support platform and front-end to the SAP Global Support Backbone for SAP, customers and/or partners. This platform provides Joint Customers and Company with the technical basis required for the support collaboration under this Appendix.

Examples of SAP Solution Manager in a sentence

  • The right to use any SAP Solution Manager Enterprise Edition capabilities under SAP Standard Support other than those listed above is subject to a separate written agreement with SAP, even if such capabilities are accessible through or related to SAP Solution Manager Enterprise Edition.

  • The right to use any SAP Solution Manager Enterprise Edition capabilities under this Attachment 1 other than those listed above is subject to a separate written agreement with SAP, even if such capabilities are accessible through or related to SAP Solution Manager Enterprise Edition.

  • SAP provides usage rights for the SAP Solution Manager to Partner as set out below.

  • Partner will operate SAP Solution Manager in accordance with Section B.

  • SAP recommends that Partner uses the technologies for remote support specified on SAP Service Marketplace.o SAP Solution Manager is mandatory for Partners providing support for some Product Families, and highly recommended for other Product Families (for details, please see the Technical Support Guide).

  • Article 3 (SAP Solution Manager).o In cases where SAP Solution Manager is mandatory, Partner must have installed, configured and be using productively, an SAP Solution Manager system, with the latest patch levels for Basis and the latest or up to two preceding SAP Solution Manager support packages.

  • This support manager and will ensure that Partner employees who receive and process Incidents or Top-Issues from Supported End Users forward such Incidents to SAP, if necessary, e.g. through SAP Solution Manager.

  • Where SAP Solution Manager is mandatory, the obligations set out below must be fulfilled through SAP Solution Manager, otherwise through other systems approved by SAP (approval granted during PCOE certification process).o In the event that Partner fails to use SAP Solution Manager when it is mandatory, SAP will no longer be obligated to comply with the Service Level Agreements or to deliver Technical Quality Checks.

  • This can be done by customizing the service desk in SAP Solution Manager.

  • In cases where SAP Solution Manager is mandatory, Partner is required to activate SAP EarlyWatch Alert for the Production Systems and transfer into own SAP Solution Manager.


More Definitions of SAP Solution Manager

SAP Solution Manager means a support application which is made available to Supported End User and/or Partner for VAR Delivered Support whereby the scope of usage depends on whether SAP Standard Support or SAP Enterprise Support was ordered. Further details are outlined on the SAP Service Marketplace under http://support.sap.com/solutionmanager.’SAP Solution ManageryὪ⯙ VAR şẀ@㎜fὃÇq@㎜}䳪¤®$ⒶⒶ/ㆾ⎰fl⣍Ờ—$@㎜ㅱ$¼⺷›f%®$䭬⚵⍾㰢㕤㇨妪岤SAP 㧁㸾@㎜ㆾ SAP ;㤕@㎜f;○娛䳘屯妲¾fl SAP Service Marketplace›婳夳 http://support.sap.com/solutionmanager○

Related to SAP Solution Manager

  • Region Manager means the designated DNR staff person responsible for managing the affairs of DNR in designated large geographic areas. The Region Manager may perform the duties of the Contract Manager.

  • Auction Manager shall have the meaning set forth in Section 2.19(a).

  • Procurement Manager means any person or designee authorized by a state agency or local public body to enter into or administer contracts and make written determinations with respect thereto.

  • AMC means Annual Maintenance Contract

  • Contract Manager means the DNR staff person who processes this contract, makes payments, provides and facilitates dispute resolution, provides technical advice to the Compliance Forester, and is the first point of contact for questions relating to this contract or interpretation of Work. The Contract Manager may perform the duties of the Compliance Forester.

  • PCC means the Particular Conditions of Contract;

  • Program Manager means the HCAI manager responsible for the grant program.

  • Network Operator means the company licensed to operate the electricity distribution network in your area.

  • FIS means free into store delivery, which requires the Supplier to pay all costs and be responsible for all requirements associated with the supply and delivery of Goods to the Company at the delivery site described in the Order, including all costs associated with transport, insurances, licences, authorisations, duties and taxes.

  • Sprint means a set period of time during which specific work is realized and made ready for review.

  • Accenture means the Accenture entity that is a party to the Agreement and its Affiliates (collectively, “Accenture”).

  • Dell means Dell Inc., a Delaware corporation.

  • GVWR means gross vehicle weight rating.

  • Network Operating Committee means a group made up of representatives from the Network Customer(s) and the Transmission Provider established to coordinate operating criteria and other technical considerations required for implementation of Network Integration Transmission Service under Tariff, Part III.

  • Alliance Manager has the meaning set forth in Section 3.1.

  • Odyssey means Odyssey Trust Company.

  • Client Group means Client, any corporate body of which Client is a subsidiary (as defined by s. 1159 of the Companies Act 2006), any other subsidiary of such corporate body and any subsidiary of Client;

  • Airport Manager means any individual who is properly appointed and designated by the airport owner as the airport manager, and who is responsible for the supervision and operation of the airport to the airport owner.

  • Asset Manager means the manager of each of the Series Assets as specified in each Series Designation or, its permitted successors or assigns, appointed in accordance with Section 5.10.

  • Asset Management Company/UTI AMC/AMC/Investment Manager means the UTI Asset Management Company Limited incorporated under the Companies Act, 1956, (1 of 1956) [replaced by The Companies Act, 2013 (No.18 of 2013)] and approved as such by Securities and Exchange Board of India (SEBI) under sub-regulation (2) of Regulation 21 to act as the Investment Manager to the schemes of UTI Mutual Fund.

  • Training manager means the individual responsible for administering a training program and monitoring the performance of principal instructors and guest instructors.

  • Sub-Manager Any Person with which the Property Manager or the Special Servicer has entered into a Sub-Management Agreement.

  • Non-Managing Member means any Member other than the Managing Member.

  • Construction Manager means a competent person responsible for the management of the physical construction processes and the coordination, administration and management of resources on a construction site;

  • Supplier Representative means the representative appointed by the Supplier from time to time in relation to this Framework Agreement;

  • Customer Service Representative (or "CSR") shall mean any person employed with or under contract or subcontract to a Cable Operator to assist, or provide service to, customers, whether by telephone, writing service or installation orders, answering customers' questions in person, receiving and processing payments, or performing any other customer service-related tasks.