Service Desk Services definition

Service Desk Services means the service desk services described in the schedule.
Sample 1Sample 2
Service Desk Services means the Services described in Section 2 of Schedule 4.3.
Sample 1Sample 2
Service Desk Services means the helpdesk services described in the Schedule.
Sample 1

Examples of Service Desk Services in a sentence

  • Request Services Service Desk Services 13.084 Provide the Service Desk Services in English.

  • Request Services Service Desk Services 13.083 Support the capability for the State to submit, modify and inquire on Incidents within the ITSM system via such media as determined by Contractor and provide reporting from the ticket system.

  • Request Services Service Desk Services 13.080 Use the ITSM tool ServiceNow tool as the single point of contact for logging, tracking and reporting on Incidents, and the logging, tracking and processing of all Service Requests, related solely to the Managed Applications.

  • Request Services Service Desk Services 13.082 Conduct trend analysis to identify Incident trends, and recommend and implement actions, with State’s approval, to reduce Incidents & provide a summary of all workarounds with start, acceptance, and retired dates within the scope of M&O Services provided in this Contract.

  • Request Services Service Desk Services 13.081 Provide oversight of Incidents and Service Requests received by the Service Desk that relate to the Managed Applications, including those that need to be escalated by State or third-party resolver groups for final resolution.

  • The Service Desk Services will be provided for the Price Per User Per Month of $9.86 as indicated in table 2.

  • Request Services Service Desk Services 13.081 Provide oversight of Incidents and Service Requests received by the Service Desk that relate to the Managed Applications, including those that need to be escalated by State or third party resolver groups for final resolution.

  • The provisions of Section 3.3, Variable Services Fees shall not apply to Service Desk Services pricing.

  • Vendor Service Delivery Managers shall be assigned for the following:  Service Areas:  Data Center Services  Service Desk Services  Desktop Support Services  Application Development and Maintenance Services.

  • The Parties acknowledge the County’s expectations for the adding of agencies to receive Desktop Services and Service Desk Services under this Agreement.


More Definitions of Service Desk Services

Service Desk Services means the Cross Functional Services described in Article 2 of Section 6.
Sample 1
Service Desk Services has the meaning set forth in Attachment 5 (Tower Services Agreement for Service Desk Services). Schedule A (Definitions) Revised per Amendment No. 6 Textron Inc Company Proprietary and Confidential Textron CSC Term Definition
Sample 1
Service Desk Services means the Services set forth in Exhibit A-3 (Service Desk Services) of Schedule A (Statement of Work) of the Agreement.
Sample 1
Service Desk Services has the meaning set forth in Attachment 5 (Tower Services Agreement for Service Desk Services).
Sample 1
Service Desk Services has the meaning set forth in the Statement of Work.
Sample 1

Related to Service Desk Services

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Voice Services means the telecommunications services to be provided to you under Part A and as specified in your Application.

  • Integrated Services Digital Network (ISDN means a switched network service that provides end-to-end digital connectivity for the simultaneous transmission of voice and data. Basic Rate Interface-ISDN (BRI-ISDN) provides for a digital transmission of two (2) 64 Kbps bearer channels and one (1) 16 Kbps data channel (2B+D).

  • Integrated Services Digital Network (ISDN) means a switched network service that provides end-to-end digital connectivity for the simultaneous transmission of voice and data. Basic Rate Interface-ISDN (BRI-ISDN) provides for a digital transmission of two 64 Kbps bearer channels and one 16 Kbps data channel (2B+D).

  • Online Services means Microsoft-hosted services to which Customer subscribes under this Agreement. It does not include software and services provided under separate license terms.

  • Cloud Services means SAP’s then-current cloud services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Extra Services means those services set forth in Schedule “B” that are requested by the Municipality for itself or on behalf of its citizens and provided by the Company in accordance with paragraph 7 of this Agreement;

  • BPO Services means Provider’s business process outsourcing services described in the applicable Solution Exhibit, whereby Provider assumes responsibility for Customers’ business processes.

  • Beta Services means Xxxxxx services or functionality that may be made available to Customer to try at its option at no additional charge which is clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation, or by a similar description.

  • Network Services means the equipment, software, and services necessary to transmit voice, data, or video.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Service Drop means the overhead service conductors from the service point to the connection to the service-entrance conductors at the building or other structure.

  • Software Services means services that Customer provides to you that make available, display, run, access, or otherwise interact, directly or indirectly, with the Products. Customer must provide these services from data center(s) through the Internet, a telephone network or a private network, on a rental, subscription or services basis, whether or not Customer receives a fee. Software Services exclude any services involving installation of a Product directly on any End User device to permit an End User to interact with the Product.

  • Internet Services means the Services provided to you by us using broadband technology to enable you to gain access to the Internet and certain other Services whether by a personal computer, television or other device;

  • Passenger Services means the Franchisee's railway passenger services as specified in any Timetable and/or Plan of the Day including those railway passenger services which the Franchisee may delegate or subcontract or otherwise secure through any other person from time to time in accordance with the Franchise Agreement;

  • System Services has the meaning given such term in Section 3.1.

  • Wireless services means any services, provided using licensed or unlicensed spectrum, including the use of Wi-Fi, whether at a fixed location or mobile.

  • Hospice services means palliative and supportive care and other services provided by an interdisciplinary team under the direction of an identifiable hospice administration to terminally ill hospice patients and their families to meet the physical, nutritional, emotional, social, spiritual, and special needs experienced during the final stages of illness, dying, and bereavement, as defined in Minnesota Statutes, § 144A.75, subd. 8, and includes the set of services as determined by the Medicare program under §1861(dd) of the Social Security Act and defined in 42 CFR § 418.3.

  • Customer Portal means a web portal maintained by Liferay or a Liferay Affiliate that provides for various resources accessible to Liferay Subscription customers as further described in Section 2.1 below.

  • Wireless services provider means a person who provides wireless services.

  • Interconnection Service(s means any Interconnection, Resale Services, 251(c)(3) UNEs, Collocation, functions, facilities, products or services offered under this Agreement.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Satellite services means communications capabilities that utilize an on-orbit satellite for transmitting the signal from one location to another.