Service Maintenance Level definition

Service Maintenance Level means the relevant period for the clearance of a fault;
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Service Maintenance Level means the maintenance level provided by BT the Communications Provider on a Service;
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Examples of Service Maintenance Level in a sentence

  • Service Maintenance Level 2 shall apply in accordance with paragraph 3.2.1 unless otherwise specified in the Order Form.

  • The period from 1 April 2017 to 31 March 2018 was a Lacuna period and in the absence of any charge control, a voluntary agreement was reached with Ofcom to apply a CPI-CPI cap for WLA services and reduce prices for Metallic Path Facility (MPF) Rentals Service Maintenance Level (SML) 1.Ofcom published the final statement of the WLA market review on 28 March 2018.

  • BT will provide a repair service for WLR3 Wholesale Access, WLR3 ISDN2 and WLR3 ISDN30 in accordance with the Service Maintenance Level ordered by the Communications Provider in accordance with the procedures set out in the SLA SLG Policy Business Rules Overview and the Service Maintenance Level Product Description.

  • SOTAP will include the ability to have a synchronisation test on ADSL, if requested as part of the order.SOTAP will be developed with a default Service Maintenance Level (SML) 1.

  • Service Maintenance Level 2 as defined in paragraph 3.2.1 shall apply to all Voice Connectivity Services unless otherwise specified in the Order Form.

  • Service Maintenance Level 1 and above does not apply to this SSO.

  • The target cannot agree to issue shares or sell material assets without shareholder approval at a general meeting following an approach or at any earlier time at which the target board has reason to believe that an offer is imminent, as such would be considered frustrating actions.

  • Service Maintenance Level 3 Support Hours: 24x7x365 Repair SLA: Appointments 0700-2100, 7 days, repair by end of next half day.

  • BT will provide a repair service for WLR3 Wholesale Access, WLR3 ISDN2 and WLR3 ISDN30 in accordance with the Service Maintenance Level ordered by the Communications Provider in accordance with the procedures set out in the SLA SLG Policy Business Rules Overview and the Service Maintenance Level Mapping Product Description.

  • See clause 24 of the Call Off Terms If Testing is required the forms attached at appendix 1 (Call Yes ☐ No XOff Schedule 4) will be used by both Parties through the life ofthe Call Off Contract.Yes ☐ No XService Maintenance Level (SML) optionIndicate required Service Maintenance Level (SML).See clause 10 of the Call Off Terms and Schedule 6 of the Call Off TermsLevel 2Bespoke Service PeriodThe standard period is one Month.Please specify any different requirement here.

Related to Service Maintenance Level

  • Generator Maintenance Outage means the scheduled removal from service, in whole or in part, of a generating unit in order to perform necessary repairs on specific components of the facility, if removal of the facility meets the guidelines specified in the PJM Manuals.

  • Routine maintenance means actions performed on a regular or controllable basis or in response to uncontrollable events upon a highway, road, street, or bridge. Routine maintenance includes, but is not limited to, 1 or more of the following:

  • Planned Maintenance means any Maintenance BT has planned to do in advance.

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Software Maintenance means the process of modifying software after delivery to correct faults, improve performance or other attributes, or adapt to a changed environment. (Reference ISO/IEC 14764:2006, as amended or superseded.) Software maintenance does not include any customization or configuration.

  • Monthly Maintenance Statement shall have the meaning set forth in Clause 19.6;

  • Scheduled Maintenance means any adjustment, repair, removal, disassembly, cleaning, or replacement of components or systems required by the manufacturer which is performed on a periodic basis to prevent part failure or equipment or engine malfunction, or anticipated as necessary to correct an overt indication of malfunction or failure for which periodic maintenance is not appropriate.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Support and Maintenance Services means the support and maintenance services described in Section 1 of these Support Terms.

  • Maintenance Outage means a time period during which Seller plans to reduce the Power Output of the Power Product, in full or in part, in order to facilitate maintenance work on the Generating Facility, other than a Major Overhaul.

  • Deferred Maintenance means improvements necessary for continued operations which do not improve productivity or alter the process technology.

  • Retail Service and Maintenance Sector Means the service and maintenance of retail facilities which includes financial institutions, retail businesses, schools and hospitals but does not include commercial premises as defined.

  • Operation and Maintenance Costs means the costs of:

  • State Level Monitoring Cell means the body constituted by the State Government for the control and elimination of ragging in institutions within the jurisdiction of the State, established under a State Law or on the advice of the Central Government, as the case may be.

  • AMPS Basic Maintenance Amount, as of any Valuation Date, means the dollar amount equal to (i) the sum of (A) the product of the number of shares of AMPS and Other AMPS Outstanding on such Valuation Date multiplied by the sum of (a) $25,000 and (b) any applicable redemption premium attributable to the designation of a Premium Call Period; (B) the aggregate amount of cash dividends (whether or not earned or declared) that will have accumulated for each share of AMPS and Other AMPS Outstanding, in each case, to (but not including) the end of the current Dividend Period that follows such Valuation Date in the event the then current Dividend Period will end within 49 calendar days of such Valuation Date or

  • Maintenance Margin means the minimum amount of money required in your Trading Account as specified on the Trading Platform in order to keep a Transaction open on the Trading Platform.

  • Maintenance Period shall have the meaning set forth in Clause 14.1; “Maintenance Requirements” shall have the meaning set forth in Clause 14.2;

  • Emergency Maintenance means any period of maintenance for which, due to reasons beyond its reasonable control, Sprint Convergence is unable to provide prior notice of.

  • Furniture maintenance product means a wax, polish, conditioner or any other product designed for the purpose of polishing, protecting or enhancing finished wood surfaces other than floors but does not include dusting aids, wood cleaners, products designed solely for the purpose of cleaning and products designed to leave a permanent finish such as stains, sanding sealers and lacquers.

  • Corrective Maintenance means the maintenance which is required when an item has failed or worn out, to bring it back to working order, which may also include those services necessary to partially restore, renew or strengthen an existing Department facility or system, following damage caused by use or normal wear and tear.

  • Maintenance Manual shall have the meaning ascribed to it in Clause 10.7; “Maintenance Programme” shall have the meaning set forth in Clause 14.3; “Maintenance Period” shall have the meaning set forth in Clause 14.1; “Maintenance Requirements” shall have the meaning set forth in Clause14.2;

  • Industrial maintenance coating means a high performance architectural coating, including primers, sealers, undercoaters, intermediate coats, and topcoats formulated for application to substrates, including floors, exposed to one or more of the following extreme environmental conditions listed below and labeled “For industrial use only;” “For professional use only;” “Not for residential use;” or “Not intended for residential use.”

  • Maintenance and Operations Revenue or “M&O Revenue” means (i) those revenues which the District receives from the levy of its annual ad valorem maintenance and operations tax pursuant to Section 45.002 of the TEXAS EDUCATION CODE, or other lawful authority, and Article VII § 3 of the TEXAS CONSTITUTION, plus (ii) all State revenues to which the District is or may be entitled under the applicable provisions of the TEXAS EDUCATION CODE or any other statutory provision as well as any amendment or successor statute to these provisions, as applicable, less

  • Maintenance Costs means parts and materials, sublet and labour costs of a qualified licensed mechanic for the maintenance of the Revenue Service Vehicles, but shall not include costs associated with interior and exterior transit advertising signs and non-mechanical servicing of Revenue Service Vehicles such as fuelling, clearing fareboxes, cleaning and painting wheel rims, vehicle washing and other work performed by a serviceman; and,

  • Preventive Maintenance means that maintenance, performed on a scheduled basis by the Contractor, which is designed to keep the Equipment in proper operating condition.

  • Computer software maintenance contract means a contract that obligates a seller of computer software to provide a customer with: