Service Metrics definition

Service Metrics are the specific units of measure for which Service Levels are established.
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Service Metrics means Service usage data related to you or your account, such as usage statistics and analytics, resource identifiers, metadata tags, security and access roles, rules, policies, and permissions.
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Service Metrics means, with respect to the applicable Music Use Types for any applicable period of time as follows: (a) for On Demand transmissions, the number of Streams and Music Revenue, (b) for Internet Radio/Programmed Music (but not On Demand), Total Streaming Hours and Music Revenue, (c) for Background (but not On Demand or Internet Radio/Programmed Music), Total Streaming Hours and (d) for Previews (but not On Demand, or Internet Radio/Programmed Music), the number of preview transmissions.
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Examples of Service Metrics in a sentence

  • To provide you with support services initiated by you and investigate fraud, abuse or violations of this Agreement, we may process Service Metrics where we maintain our support and investigation personnel.

  • To provide billing and administration services, we may process Service Metrics in the Velvetel region(s) where you use the Service Offerings and the Velvetel regions in the United States.


More Definitions of Service Metrics

Service Metrics means the Service Assurance Metrics, Service Delivery Metrics, Service Migration Metrics, SLAs, SLOs and other service level measurements, as applicable.
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Related to Service Metrics

  • Performance Metrics means criteria established by the Administrator relating to any of the following, as it may apply to an individual, one or more business units, divisions, or Affiliates, or on a company-wide basis, and in absolute terms, relative to a base period, or relative to the performance of one or more comparable companies, peer groups, or an index covering multiple companies:

  • Service Measure means the characteristics or features of a Service Standard as set out in Schedule 1;

  • Usage Metric means the standard of measurement for determining the permitted use and calculating the fees due for a Cloud Service as set forth in an Order Form.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Performance Indicators means the indicators for Project monitoring and evaluation set forth in the Operational Manual.