SLA Agreement definition

SLA Agreement means that certain letter agreement relating to the service level standards applicable to BNYM’s provision of services under this Agreement and the ClearSky agreement, dated as of January 19, 2021, between the Funds and BNYM.
View Source
SLA Agreement means this Service Level Agreement and all Schedules and Appendices attached hereto as such are amended from time to time in accordance with the provisions hereof.
View Source
SLA Agreement means the service level agreements with DTAG in effect on the Issue Date or, with respect to the Targets, as in effect on the applicable closing date of the relevant Acquisition (each, an “Existing Service Level Agreement”), including agreements for the lease of cable duct and tower space and other premises, the use of fiber optic transmission systems and other infrastructure components and services and the supply of electrical power as well as any additional service level agreements or any replacement, amendment, supplement or waiver of any such service level agreement; provided, however, that (a) any additional service level agreement shall be of a type similar to one or more Existing Service Level Agreements and shall have terms that are substantially similar in all material respects to such Existing Service Level Agreements or which are no less favorable, taken as a whole, to Holders than the terms of such Existing Service Level Agreements and (b) any such service level agreement as replaced, amended, supplemented or waived shall have terms that are substantially similar in all material respects to an Existing Service Level Agreement or which are no less favorable, taken as a whole, to Holders than the terms of such Existing Service Level Agreement.
View Source

Examples of SLA Agreement in a sentence

  • For all Nuance software provided to Licensee pursuant to the Underlying Agreements, Nuance shall provide maintenance and support services as per the SLA Agreement (also referred to as the “Support Agreement”) attached to Amendment No. 1 of the DEP Agreement (hereinafter referred to as “Maintenance”).

  • When fulfilment of the SLA will involve processing of Personal Data (as defined in the SLA- Agreement, and will be limited to the processing of Personal Data in relations to the Application, as specified in the SLA-Agreement, section 1, and herein) it will be subject to statutory provisions and obligations under relevant data protection legislation.

  • The parties hereto agree that the use by SLA of databases obtained from Licensor pursuant to that certain Services Agreement, dated as of the Effective Date, by and between SLA and Licensor (the "SLA Agreement") or from any third party, in accordance with the parameters set forth in the SLA Agreement, shall not constitute Business within the meaning of this Agreement.

  • The warranty for the Product is described in Section VII of the OEM agreement and applies directly to this SLA Agreement.

  • In the event of a breach of the foregoing warranty, as Customer’s sole and exclusive remedy, Proofpoint will provide the applicable remedy set forth in the SLA Agreement.

  • The SLA Agreement is a part of, and must be viewed in the context of, the main agreement.

  • Proofpoint warrants that the Software as a Service will meet the requirements set forth in the SLA Agreement.

  • Table 1: The relationship between the Service and Resources in SLA Agreement Type of Resources Level of Service Requirement Software such as application development and deployment of the business purposes Infrastructure such as computer virtualization, computer networking and data center been taken and conducted based on a series of sequences as shown in Fig 1.

  • In, addition sections 3.1 and 3.3 for product change notification, 5.3 Packaging, Section IX Training, Section X Documentation, Section XI Compliance, Section XII Term of the OEM Agreement, Section XIV General Provisions are all included as an integral part of this SLA Agreement.

  • Except as modified herein, the terms and provisions of the Original Sublease, the License Agreement, the SLA Agreement, and the Separation Agreement remain in full force and effect without amendment thereto.