SUPPORT HOTLINE definition

SUPPORT HOTLINE means the services by the COMPANY described in § 2 of the GTC SOFTWARE MAINTENANCE;
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SUPPORT HOTLINE means the services by the COMPANY described in § 2 of the GTC HOTLINE;
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SUPPORT HOTLINE means a telephone number available to make a request for Support Service and that requires the disclosure of Information for the completion of the request such as, but not limited to, full name and professional e-mail address.
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Examples of SUPPORT HOTLINE in a sentence

  • The SUPPORT HOTLINE is not responsible for putting recording terminals or interfaces with external systems into operation.

  • If the CUSTOMER has concluded the CONTRACT for the CLOUD SERVICE without a SUPPORT HOTLINE, the SUPPORT HOTLINE will only advise and support the CUSTOMER with customer inquiries in accordance with III.

  • If CUSTOMER raises a query with the SUPPORT HOTLINE outside of the hotline operating hours, the query shall only be deemed to have been raised from the time at which the hotline operating hours recommence.

  • Furthermore, the SUPPORT HOTLINE cannot replace train- ing sessions on the operation, use and functions of the MODULES.

  • The SUPPORT HOTLINE is available to respond to CUSTOMER queries in accordance with III.

  • In other cases, the CUSTOMER may continue to contact the SUPPORT HOTLINE of the COMPANY directly.

  • In such cases, the implementing ATOSS Partner shall in turn contact the SUPPORT HOTLINE, if necessary.

  • COMPANY may invoice separately for any expenses incurred by the SUPPORT HOTLINE due to intent or gross negligence on the part of CUSTOMER (e.g. improper entry of orders in MODULES, contrary to DOCUMENTATION and/or contrary to express instructions provided by the SUPPORT HOTLINE, etc.) in accordance with the valid price list as amended from time to time.

  • You can reach the SUPPORT HOTLINE at: Phone +00 00 00 000 000 (may be subject to charges) Fax +00 00 00 000 00 000 Email xxxxxxx@xxxxx.xxx Exclusively for reports of non-availability of the CLOUD SERVICE pursuant to III.

  • Furthermore, the SUPPORT HOTLINE cannot replace training sessions on the operation, use and functions of the MODULES.


More Definitions of SUPPORT HOTLINE

SUPPORT HOTLINE means the customer hotline for the CLOUD SERVICE; it is described in further detail in the SLA for the CLOUD SERVICE, which is attached as an Appendix;
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Related to SUPPORT HOTLINE

  • Hotline means the Bank's 24-hour credit card customer service telephone number 0000-00-0000 (Domestic) or +000-00000000 (Overseas);

  • Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Help Desk means the contact point established by Project Co in respect of the Help Desk Services for the notification of Demand Requisitions, the occurrence of Events and other matters arising in relation to the provision of Services;

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Airport Ground Support Equipment means vehicles and equipment used at an airport to service aircraft between flights.

  • Approved abuse education training program means a training program using a curriculum approved by the abuse education review panel of the department of public health or a training program offered by a hospital, a professional organization for physicians, or the department of human services, the department of education, an area education agency, a school district, the Iowa law enforcement academy, an Iowa college or university, or a similar state agency.

  • Support Plan means a service offering that sets out the level of service entitlements purchased by Customer as described in detail in the Agreement.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Supported Web Browser means the current release from time to time of Microsoft Edge, Mozilla Firefox, Google Chrome or Apple Safari, or any other web browser that the Provider agrees in writing shall be supported;

  • Classroom teacher means a teacher subject to annual performance evaluation review under the provisions of Education Law Section 3012-c.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Behavior Support Plan means the individualized proactive support strategies used to support positive behavior.

  • EPG means electronic program guide maintained by a DPO on its Digital Distribution Platform which lists the television channels and programs, and scheduling and programming information therein and includes any enhanced electronic guide that allows Subscribers to navigate and select such available channels and programs.

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • First Level Support means any support relating to calls from Customer’s customers, end users or affiliates or general resolution of user errors, network errors, provisioning errors or Internet delays or malfunctions.

  • Feedback means input regarding the SAP Products, services, business or technology plans, including, without limitation, comments or suggestions regarding the possible creation, modification, correction, improvement or enhancement of the SAP Products and/or services, or input as to whether Partner believes SAP’s development direction is consistent with their own business and IT needs.

  • Sound level meter means an instrument which includes a microphone, amplifier, RMS detector, integrator or time averager, output meter, and weighting networks used to measure sound pressure levels.

  • SAP Training Catalogue means the catalogue published by SAP containing details of SAP training courses and services.

  • New jobs training program or “program” means the project or projects established by a community college for the creation of jobs by providing education and training of workers for new jobs for new or expanding industry in the merged area served by the community college. The proceeds of the certificates, as authorized by the Act, shall be used only to fund program services related to training programs made necessary by the creation of new jobs.

  • Wireless support structure means a freestanding structure designed to support or capable of supporting small cell wireless facilities. Wireless support structure does not include a utility pole.

  • NOC means National Olympic Committee.

  • Qualified Medical Child Support Order means a Medical Child Support Order which creates (including assignment of rights) or recognizes an Alternate Recipient's right to receive benefits to which a Participant or Qualified Beneficiary is eligible under this Plan, and has been determined by the Plan Administrator to meet the qualification requirements as outlined under “Procedures” of this provision.

  • Operations Support Systems (OSS means the suite of functions which permits CLEC to interface to the ILEC for pre-ordering, ordering, provisioning, maintenance/ repair and billing as described in the Attachment 07 – Operations Support Systems (OSS) herein.