Support & Maintenance definition

Support & Maintenance means the services described on Exhibit C.
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Support & Maintenance means: (a) support during regular PickNik business hours for the then-current release of the Licensed Software licensed by Customer hereunder, and (b) rights to updates, enhancements or modifications which PickNik incorporates into and makes a part of the general release Licensed Software and does not separately price or market (each an “Update”). PickNik may charge Customer on a time and material basis for problem resolution services that exceed PickNik’s standard Support & Maintenance, including: (a) when a problem has been created due to Customer error and/or neglect; (b) when such problem is associated with third-party or pre-requisite software;
Sample 1
Support & Maintenance means: (a) support during regular PickNik business hours for the then-current release of the Software licensed by Customer hereunder, and (b) rights to updates, enhancements or modifications which PickNik incorporates into and makes a part of the general release Software and does not separately price or market. PickNik may charge Customer on a time and material basis for problem resolution services that exceed PickNik’s standard Support & Maintenance, including: (i) when a problem has been created due to Customer error and/or neglect; (ii) when such problem is associated with third-party or pre-requisite software; (iii) when such problem is associated with client hardware modifications or replacements or network issues; (iv) during a system installation, upgrade, or conversion; or (v) when support is required at times other than PickNik’ normal business hours.
Sample 1

Examples of Support & Maintenance in a sentence

  • Product Technical Support & Maintenance Licensee shall have the option of electing the Product technical support and maintenance (“maintenance”) set forth in the Contract by giving written notice to Contractor any time during the Centralized Contract term.

  • See Xxxxxxxx X, §00x, Product Technical Support & Maintenance, for details regarding the minimum required scope of such offering.

  • After expiration of the warranty period, any support of maintenance for the Licensed Software shall be provided pursuant to Licensor’s standard Support & Maintenance Agreement.

  • The Support / Maintenance services will be started immediately after award of contract.

  • You acknowledge and agree that the Software as well as related technical data and assistance that may be furnished in the course of the Support & Maintenance Services may contain encryption or encryption technology and are all subject to legal and regulatory controls and restrictions on export and re-export, including those of the U.S. Department of Commerce.

  • Updates as defined in the Support & Maintenance Policy are deemed part of the Subscription.

  • You understand and agree that Versa may without liability or breach impose certain restrictions and conditions on Support & Maintenance Services in order to protect against violation of export control laws.

  • This Agreement (including all documents incorporated herein) and the terms of any Support & Maintenance Contract with Versa, shall be governed by the laws of the State of California (without reference to its conflicts of laws principles).

  • For any disputes arising under this Agreement or any Support & Maintenance Contract that You may have with Versa, the Parties hereby consent to the personal and exclusive jurisdiction of, and venue in the courts of the state of California (and the US District Court for the district of Northern California).

  • Due to conclusion of a contract for implementation and licence of Comarch Loyalty Management, as well as services related to data centre and Support & Maintenance, signed by Comarch SAS, a subsidiary of Comarch S.A., Comarch S.A. granted a surety for obligations of Comarch SAS resulting from this project.


More Definitions of Support & Maintenance

Support & Maintenance shall have the meaning set forth in Section 4(a).
Sample 1
Support & Maintenance means: (a) support during regular PickNik business hours for the then-current release of the Licensed Software licensed by Customer hereunder, and (b) rights to updates, enhancements or modifications which PickNik incorporates into and makes a part of the general release Licensed Software and does not separately price or market (each an “Update”). PickNik may charge Customer on a time and material basis for problem resolution services that exceed PickNik’ standard Support & Maintenance, including: (a) when a problem has been created due to Customer error and/or neglect; (b) when such problem is associated with third-party or pre-requisite software; (c) when such problem is associated with client hardware modifications or replacements or network issues; (d) during a system installation, upgrade, or conversion; or (e) when support is required at times other than PickNik’ normal business hours.
Sample 1

Related to Support & Maintenance

  • Planned Maintenance means any Maintenance BT has planned to do in advance.

  • Routine maintenance means activities to keep an impervious surface as near as possible to its constructed condition. This includes ordinary maintenance activities, resurfacing paved areas, and exterior building changes or improvements which do not materially increase or concentrate stormwater runoff, or cause additional nonpoint source pollution.

  • Software Maintenance means the process of modifying software after delivery to correct faults, improve performance or other attributes, or adapt to a changed environment. (Reference ISO/IEC 14764:2006, as amended or superseded.) Software maintenance does not include any customization or configuration.

  • Operation and Maintenance or “O&M” shall mean all activities required to operate, maintain, and monitor the effectiveness of the RA as specified in the SOW or any EPA-approved O&M Plan.

  • Support and Maintenance Services means the support and maintenance services described in Section 1 of these Support Terms.

  • Major maintenance means the adjustment, repair or replacement of a component or module that could affect the accuracy of a measurement.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Maintenance and Support means updates, upgrades, patches, fixes, etc. and technical support provided for the Products and Services that Supplier is required to provide directly to DXC or a DXC Customer.

  • Operations and maintenance means a project delivery method in which the District enters into a single contract for the routine operation, routine repair, and routine maintenance of an infrastructure facility.

  • Preventive Maintenance means that maintenance, performed on a scheduled basis by the Contractor, which is designed to keep the Equipment in proper operating condition.

  • Operation and Maintenance Costs means the costs of:

  • Deferred Maintenance means improvements necessary for continued operations which do not improve productivity or alter the process technology.

  • Preventative Maintenance means the routine, customary or regular course of procedure related to the care or upkeep of an existing Department facility or system, which may also include inspection services provided as part of a preventative maintenance program. Preventive maintenance is conducted to keep equipment working and/or extend the life of the equipment.

  • Scheduled Maintenance means routine maintenance scheduled by Orange to implement generic changes to, or updates of, the Orange Services or the Orange Network.

  • Maintenance Services means SAP’s then-current maintenance and/or support services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Emergency Maintenance means any period of maintenance for which, due to reasons beyond its reasonable control, Sprint Convergence is unable to provide prior notice of.

  • Operation and Maintenance Expenses or ‘O&M expenses' means the expenditure incurred on operation and maintenance of the project, or part thereof, and includes the expenditure on manpower, repairs, spares, consumables, insurance and overheads;

  • Industrial maintenance coating means a high performance architectural coating, including primers, sealers, undercoaters, intermediate coats, and topcoats formulated for application to substrates, including floors, exposed to one or more of the following extreme environmental conditions listed below and labeled “For industrial use only;” “For professional use only;” “Not for residential use;” or “Not intended for residential use.”

  • Maintenance Term means the period of time for which Customer has purchased Maintenance Services, as evidenced by the Purchase Order delivered by Customer in connection therewith, together with all renewals effected in accordance with Section 4 of this Agreement.

  • Generator Maintenance Outage means the scheduled removal from service, in whole or in part, of a generating unit in order to perform necessary repairs on specific components of the facility, if removal of the facility meets the guidelines specified in the PJM Manuals.

  • maintenance order , in relation to a court, means an order made by a court —

  • Maintenance Outage means NERC Event Type MO, as set forth in attached Exhibit B, and includes any outage involving ten percent (10%) of the Facility’s Net Output that is not a Forced Outage or a Planned Outage.

  • Maintenance Schedule means a document which describes the specific scheduled maintenance tasks and their frequency of completion necessary for the safe operation of those aircraft to which it applies;

  • Maintenance work means the repair of existing facilities when the size, type or extent of such facilities is not thereby changed or increased. While “maintenance” includes painting and decorating and is covered under the law, it does not include work such as routine landscape maintenance or janitorial services.

  • Maintenance Adder means an adder that may be included to account for variable operation and maintenance expenses in a Market Seller’s Fuel Cost Policy. The Maintenance Adder is calculated in accordance with the applicable provisions of PJM Manual 15, and may only include expenses incurred as a result of electric production. Manual Load Dump Action:

  • Corrective Maintenance means the maintenance which is required when an item has failed or worn out, to bring it back to working order, which may also include those services necessary to partially restore, renew or strengthen an existing Department facility or system, following damage caused by use or normal wear and tear.