Vulnerable customer definition

Vulnerable customer means either of the following:
Vulnerable customer means a household customer who is—
Vulnerable customer means a customer whose personal circumstances and characteristics combine with aspects of the market to create situations where he or she is: a) significantly less able than a typical consumer to protect or represent his or her interests in the energy market; and/or b) significantly more likely than a typical consumer to suffer detriment, or that detriment is likely to be more substantial

Examples of Vulnerable customer in a sentence

  • Vulnerable customer and environment advocates were concerned that a declining block tariff may disadvantage low-income, low consumption households.

  • Vulnerable customer propositionsThere was limited evidence of effective open banking propositions aimed at vulnerable customers, primarily due to a lack of commercial return and viable commercial model.

  • Vulnerable customer A customer who meets Ofgem’s definition of vulnerable customer.

  • Water and Waste have identified additional components that can form an expanded utility customer hardship program, which are: · Vulnerable customer assistance· Plumber assist· Smart metering technology installation· Business efficiency support.

  • Vulnerable customer supportAllowing for a separate FRMP for a specific device could support the provision of subsidised or free services for vulnerable consumers, such as electricity specifically for hot water or heating.


More Definitions of Vulnerable customer

Vulnerable customer means a designated person
Vulnerable customer means a customer who, for reasons of age, health or disability is unable to safeguard their personal welfare or the personal welfare of other members of their household;
Vulnerable customer means a Designated Person:
Vulnerable customer has the meaning given in the Code of Conduct. we, us and our means Regional Power Corporation trading as Horizon Power (ABN 57 955 011 697) of 0 Xxxxxxxxx Xx Xxxxxxxx, Xxxxxxx Xxxxxxxxx. you or your means the person to whom electricity will be supplied under this contract. your equipment is defined in clause8.2(c).
Vulnerable customer means a Household Customer that is
Vulnerable customer means a Household Customer who is disabled, of pensionable age or otherwise disadvantaged, vision, hearing or mobility impaired or as defined by the Commission from time to time.;
Vulnerable customer means a customer that with his/her income can not afford the natural gas prices, and benefits from the Government subsidization programs.