GUARANTEE/WARRANTY CLAUSE. The period of Guarantee / Warranty shall be 36 months from the date of receipts of stores by consignee and same shall be governed by the condition as contained in para 18 of Form DGS&D- 1001. Once the user Department/Consignee states/writes that the goods supplied are defective/not functioning properly, it must be obligatory on the part of the supplier to immediatel,not later than 7 days,attend to it by way of rectification/rapair or repalcement of the goods,without any questioning or pretexts on any ground. There shall be no scope of questioning the user department/consignee or resorting to any kind of verification or joint inspection in this regards,pursuant to DGS&D Manual Correction Slip No.37 dated 18.12.2012.
