5CPA PROGRAM COMBINED REVIEW BY PRICEWATERHOUSECOOPERS 2015 Sample Clauses

5CPA PROGRAM COMBINED REVIEW BY PRICEWATERHOUSECOOPERS 2015. ‌ The SS initiative was evaluated as part of the Review of the PPI Program performed by PricewaterhouseCoopers (PwC) in 2015. The overall aim of the Review was to better inform how the 5CPA Medication Management programs and services (including PPI Program and Medication Management Program) contribute to improving consumer health outcomes, in order to better inform future investment by the Australian Government in pharmacy programs and services. PwC evaluated the three priority areas in the PPI Program: CIs, DAAs and SS. The Review methodology involved an analysis of full program data in order to assess the uptake and volume of services delivered over the duration of the 5CPA (between 2011 and 2014), stakeholder consultations, consumer focus groups, practitioner focus groups, a practitioner survey and a consumer survey. Table 4.2 summarises the main findings of the evaluation in relation to the SS priority area of the PPI Program. A total of 767 primary health care practitioners, with the majority being pharmacists (94%), responded to the practitioner survey. More than half (52%) were involved in the SS program. Results of consumer surveys are not discussed as none of the responders participated in the SS program, and thus results from the consumer surveys do not reflect consumers’ satisfaction with the SS service. SS services were viewed to assist with managing intentional misuse and to fulfil a particular need in the community, particularly for managing the medicines of vulnerable consumers who are drug dependent or living in a dangerous environment. Overall, practitioners reported being reasonably satisfied with their involvement in the Medication Management programs and services. They also reported being satisfied with the benefit their consumers received through Medication Management programs and services, and they saw clear benefit in the suite of Medication Management programs and services as contributing towards improving the health outcomes of consumers. However, stakeholders and practitioners indicated that 5CPA programs were difficult to access for consumers due to low consumer awareness, information on programs not being readily available to consumers, and low GP engagement and awareness to refer consumers to the relevant programs, particularly for Aboriginal and Xxxxxx Xxxxxx Islander and culturally and linguistically diverse peoples. Table 4.2 Main findings of the 2015 5CPA combined review, 2011-2014 Measure/domain Key findings Program result...
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