Account Overview. Kasasa Cash Back: A free variable reward checking account with no minimum balance that rewards accountholders with cash back on their debit card purchases and nationwide ATM withdrawal fee refunds when they meet minimum qualifications during the account's Monthly Qualification Cycle. Purpose and Expected Use of Account This account is intended to be the accountholder's primary share draft account in which payroll transactions and day-to-day spending activities including but not limited to grocery, gasoline, apparel, shopping, dining, sporting and entertainment transactions are posted and settled. Commensurate with the spending activities identified above, we expect the account's debit card to be used frequently throughout each month and for transaction amounts to reflect a wide dollar range. Small debit card transactions conducted on the same day at a single merchant and/or multiple transactions made during a condensed time period particularly near the end of a Monthly Qualification Cycle are not considered normal, day-to-day spending behavior. These types of transactions appear to be conducted with the sole purpose of qualifying for the account's rewards and thus will be deemed inappropriate transactions and will not count toward earning the account's rewards. Western Sun FCU reserves the right to determine if the account is being maintained for a purpose other than day-to-day, primary use. Accountholders who persist in making debit card transactions in a calculated and limited fashion in order to meet their monthly qualifications may have their accounts converted to a different share draft account or closed altogether. We also reserve the right to convert the account to a different share draft account if the account does not have consistent active use over two consecutive Statement Cycles. We have the right to close this account at any time, with proper notice. Our decision to close the account will not affect your existing obligations to us including any obligation to pay fees or charges incurred prior to termination. No deposits will be accepted and no checks will be paid after the account is closed. If the account is closed, you will forfeit any rewards that have not been credited to your account. A Western Sun FCU check for the remaining balance, if applicable, will be mailed to accountholder at the address indicated on our current records. Upon termination of your Kasasa Cash Back account, any optional add-on products/services associated with this a...
Account Overview. 1.1. How to Contact Us You may contact us with any questions or concerns regarding your Account, including to access your statements and transaction history. All communication between you and us will be handled by the Program Partner. The best way to contact us is through email at xxxxxxx@xxxxxxxxxx.xxx. You may also contact us by phone at, (000) 000-0000, phone support is available Monday - Friday, 9am -6pm PST, excluding Federal Holidays.
Account Overview. 1.1. How to Contact Us You may contact us with any questions or concerns regarding your Account, including to access your statements and transaction history. All communication between you and us will be handled by the Program Partner. The best way to contact us is through email at xxxxx@xxxxxxxxxxxxx.xxx or xxxxxxx@xxxxxxxxxxxxx.xxx. You may also contact us via chat or text by accessing “Account Details” or “Message Support” in the Envelope Money mobile app. Phone support is also available 9:00AM – 5:00PM PST by calling 0-000-000-0000.
Account Overview. 1.1. How to Contact Us You may contact us with any questions or concerns regarding your Account. All communication between you and us will be handled by the Program Partner. The best way to contact us is through live agent chat through the Online Banking Services (see Section 1.4 below). Agents are available Monday through Friday, 9am to 6pm EST. You may also contact us by email at xxxxxxx@xxxxxxxx.xx and phone at (000) 000-0000.
