Additional Environments. Customer may request that CSG make available to Customer one or more additional business units in the Sandbox Environment and/or dedicated Performance Testing Environments outside of the Production Environment and Sandbox Environment. Any additional business units or environments requested by Customer shall be (a) subject to the fees set forth in Section II(I) and (K) of Schedule A, as applicable, and (b) made available to Customer by the date(s) and in accordance with the terms, conditions and Acceptance Criteria of an SOW executed by the Parties. Unless otherwise agreed in writing by the Parties, the minimum term applicable to any Additional Sandbox BUs requested by Customer shall be two (2) months after Customer first receives access to the configured Additional Sandbox BU, and upon expiration of the initial two (2) month term, the term of Customer’s access to the Additional Sandbox BU shall automatically renew for additional one (1) month periods absent CSG’s receipt of Customer’s written notice of cancellation not less than five (5) calendar days prior to the end of the calendar month, such cancellation to be effective as of the last day of the calendar month in which CSG receives such notice. Once canceled, Customer may request CSG to provide Customer access to the Additional Sandbox BU again, subject to the two (2) month minimum term and cancellation terms set forth in the foregoing sentence. In support of Customer’s performance and testing activities, Customer may request in writing that CSG make available a Performance Testing Environment. The Performance Testing Environment will be configured as set forth in an SOW executed by the Parties. Unless otherwise agreed in writing by the Parties, the Performance Testing Environment shall be provided by CSG to Customer for a period not to exceed thirty (30) days.
