Additional Service Reporting Requirements. The following describes the additional requirements of the Mental Health Board for periodic reporting: • Provider participation in clinical reviews requested by the Mental Health Board for purposes of treatment planning, care coordination and service navigation, initiated by a client, by a family member of a client, or by another Provider. • Provider participation in Mental Health Board investigation processes of complaints or grievances involving the Provider or Provider’s service delivery. • Providers to report issues to the Mental Health Board that may affect areas of accessibility, human resource activities, technology, and health and safety, in order to aid in Network planning. • Number of unduplicated persons served by each Work Plan program/service by type, age group, and gender. • Fee Schedules, policies, and procedures. • Fiscal year audits (In accordance with Financial Audit Requirements – Funded Providers Policy, if and when applicable). • External audits and accreditation reports.
Additional Service Reporting Requirements. The following describes the additional requirements of the Mental Health Board for periodic reporting: • Provider participation in Network Council. • Provider participation in Quality Management Team. • Provider participation in Intake Coordinator Meetings • Provider participation in clinical reviews requested by the Mental Health Board for purposes of treatment planning, care coordination and service navigation, initiated by a client, by a family member of a client, or by another Provider. • Provider participation in Mental Health Board investigation processes of complaints or grievances involving the Provider or Provider’s service delivery. • Providers to report issues to the Mental Health Board that may affect the CARF Network Accreditation areas of Accessibility, Human Resource Activities, Technology, and Health and Safety, in order to aid in Network planning. • Number of unduplicated persons served by each Work Plan program/service by type, age group, and gender. • Fee Schedules, policies, and procedures. • Fiscal year audits (In accordance with Financial Audit Requirements – Funded Providers Policy). • External audits, surveys, and accreditation reports. Network Council, Quality Management Team and Intake Coordinator Meeting attendance waivers may be requested in writing to the Mental Health Board Executive Director. Deleted: Deputy Director Compliance and Operations Manager within 24 hours of any D. CRITICAL or SENTINEL EVENTS. Provider shall inform the Mental Health Board Executive Director or Deleted: 2 Rev – 8/23 Critical or Sentinel event that involves a Mental Health Board funded client or program, Agency Name FY24 7 and shall follow up with a written report, submitted to the Mental Health Board Executive Director or Compliance and Operations Manager, within five (5) business days of occurrence. A critical event is any event that potentially affects the Provider’s State licensure, Medicaid certification status, accreditation, or puts the Provider or the Mental Health Board at risk fiscally, clinically, or legally. A Sentinel Event is defined as any unanticipated event in a healthcare setting resulting in death or serious physical or psychological injury to a patient or patients, not related to the natural course of the patient's illness. Provider shall describe the basic event, maintaining client confidentiality.
