Common use of Average Handle Time Clause in Contracts

Average Handle Time. Average Handle Time (“AHT”) is defined as the sum of average talk time; hold time while on a call, and after call work. StarTek agrees that the AHT objectives shall be less than or equal to a 355 second AHT for Smart Access/Pay in Advance. The AHT objectives may be changed upon mutual agreement of StarTek and T-Mobile USA based on rolling [*]-month trending results.

Average Handle Time. Average Handle Time (“"AHT”") is defined as the sum of average talk time; , hold time while on a call, call and after call work. StarTek agrees that the AHT objectives shall be less than or equal to a 355 second * for English Standard Activations. The AHT objective shall he less than or equal to a * for Smart Access/Pay in AdvanceSpanish Activations. The AHT objectives may be changed upon mutual agreement of StarTek and T-Mobile USA VSTR based on rolling [*]-month trending results.

Average Handle Time. Average Handle Time (“"AHT”") is defined as the sum of average talk time; , hold time while on a call, call and after call work. StarTek agrees that the AHT objectives shall be less no greater than or equal to a 355 second AHT for Smart Access/Pay in Advance. The AHT objectives * and may be changed upon adjusted * with the mutual agreement consent of StarTek and T-Mobile USA based on rolling [*]-month trending resultsboth parties.

Average Handle Time. Average Handle Time (“"AHT”") is defined as the sum of average talk time; hold time while on a call, and after call work. StarTek agrees that the AHT objectives shall be [**] for English Activations. The AHT objective shall be less than or equal to a 355 second AHT for Smart Access/Pay in Advance[**]. The AHT objectives may be changed upon mutual agreement of StarTek and T-Mobile USA based on rolling [*]-month *] trending results.