Banedanmark’s obligations Banedanmark is responsible for. To deliver emergency services to the Railway Undertaking in compliance with all valid regulations and guidelines. • To apply employees of the emergency services with the necessary training and experience in handling rolling stock which has been involved in an accident, has been exposed to damage and/or cannot operate under its own power. • To apply employees of the emergency services with the necessary training in handling the rolling stock class for which the concrete emergency services are to be operated. • The employees of the emergency services maintain the competences regarding rolling stock safety by supplementing training for these competences every two years according to the rules of Banedanmark. • The documentation for basic training and supplementary training being registered by Banedanmark. • To perform internal inspection with Emergency Services Banedanmark, incl. Compliance with training requirements, and forward a copy of internal and external inspection reports however not later than 5 working days as from the report being issued or received by Banedanmark. • Upon a written request from the Railway Undertaking to forward a copy of Emergency Services Banedanmark’s call reports as quickly as possible, however, not later than 5 working days as from the request being forwarded. • To sustain emergency services 24 hours a day on at least two emergency sites with necessary personnel and equipment. The reaction time of the emergency services must be one (1) hour as from a call being received • Upon request to make documentation for the training of the team leaders of Emergency Services Banedanmark available to the Railway Undertaking. • All services must, to the extent possible, be documented by photos of the place of incident and of the damaged rolling stock, where the class number is visible. • Moreover, Banedanmark is obliged to deliver such proof or adequate documentation to the Railway Undertaking or the insurance company of the Railway Undertaking upon request of the Railway Undertaking to be applied for any subsequent insurance case. In case the Railway Undertakings wish the Emergency Services Banedanmark to act as conditional rolling stock class expert, the conditions in this regard will be settled in a separate appendix.
