Basic service pricing periods vary by customer class Sample Clauses

Basic service pricing periods vary by customer class. For residential and small business customers, the prices change every six months. For medium and large business customers, prices change monthly.

Basic service pricing periods vary by customer class. For residential and small commercial and industrial customers, the prices change every six months. For medium and large commercial and industrial customers, prices change monthly. If the Town determines that it requires the services of an aggregation consultant for the period after the expiration of the Town’s current contract with Bay State Consultants, the Town will conduct a competitive procurement pursuant to the authority granted in MGL c. 30B, §1(b)(32). 6. Rights and Responsibilities of Program Participants All participants will have the right to opt out of the program at any time without charge. They may exercise that right by any of the following: 1) calling the Competitive Supplier’s toll-free number; 2) contacting National Grid and asking to be returned to basic service; or 3) enrolling with another competitive supplier. All participants will have the consumer protection provisions of Massachusetts law and regulations, including the right to question billing and service quality practices. Customers will be able to ask questions of and register complaints with the Town, Consultant, the competitive supplier, National Grid, and the DPU. As appropriate, the Town and Consultant will direct customer complaints to the competitive supplier, National Grid, or the DPU. Participants will be responsible for paying their bills and for providing access to metering and other equipment necessary to carry out utility operations. 7. Extension or Termination of Program Prior to the end of the term of the initial Competitive Electric Service Agreement, The Town will solicit bids for a new supply agreement and plans to continue the program with the same or a new competitive supplier. Although the Town is not contemplating a termination date, the program could be terminated upon the termination or expiration of the Competitive Electric Service Agreement without any extension, renewal, or negotiation of a subsequent supply contract, or upon the decision of the Board of Selectmen to dissolve the program effective on the end date of any outstanding supply agreement. In the event of termination, customers would return to National Grid’s basic service unless they choose an alternative competitive supplier. The Town will notify National Grid of the planned termination or extension of the program. In particular, the Town will provide National Grid notice: (1) 90 days prior to a planned termination of the program; (2) 90 days prior to the end of the anticipated term of the p...