Bed Reservation System. All participants seeking to access Bridges at Xxxxxxx Place and services must do so through a designated Intake and Bed Reservation System. New prospective participants may contact one of the Orange County Access Points to be placed on the Bed Reservation Community Queue. As vacancies become available prospective participants will be notified of the shelter opportunity. Participants will be screened for diversion and/or homeless prevention services, utilizing the Coordinated Entry System’s Diversion and Homeless Prevention Questionnaire. If they have an alternate, habitable location where they may stay, they will be diverted from occupying a shelter bed until their resources have been exhausted. Participants meeting eligibility requirements and background check clearance are given instructions on transportation options and designated arrival time. In the event a participant who has already enrolled with Xxxxxxx at Xxxxxxx Place has exited/been exited and is matched to the program once again, program staff will determine eligibility status consistent with the reason for exit. The Shelter Operator ensures communication is provided to the referring agencies as well as any vacancy is updated to reflect on the bed reservation system. Additionally, 26 beds are held each night (10%), with a portion specifically for the host city (5%, Anaheim), to prioritize referrals from local police and/or for emergency or other qualified special situations.
Bed Reservation System. To minimize neighborhood impact, all clients seeking to access the Costa Mesa Bridge Shelter and services will do so through the designated Intake and Bed Reservation Hotline (“hotline”) or the unsheltered population will be referred while on the street and seeking shelter. A client interested in shelter will need to be vetted by City of Costa Mesa Outreach or City of Costa Mesa Public Safety personnel, City of Newport staff or City Net. Clients will be screened for diversion and/or homeless prevention services, utilizing the Coordinated Entry System Diversion and Homeless Prevention Questionnaire. If they have an alternate, habitable location where they may stay, they will be diverted from occupying a shelter bed until their resources have been exhausted. Clients meeting eligibility requirements will be assigned a bed reservation number and given instructions on transportation options and designated arrival time by the Shelter Operator intake staff. The Shelter Operator is required to manage and update daily, a designated system for capturing bed inventory, reservations and vacancies. Shelter Operator staff is also charged with recording excused versus unexcused absences and recording client exits after 3 consecutive unexcused absences in 30 days. By 9am each morning, a new excel spreadsheet should be prepared by Shelter Operator staff noting current beds available, current list of excused versus unexcused absences, and an exit tracking log. These tracking logs will be reviewed by City staff at a minimum of once per week to ensure that there is an internal checks and balances to manage occupancy and referral coordination.
