Career Planning. shall be provided to all enrolled clients. The Subrecipient shall ensure that it has an adequate amount of knowledgeable Case Managers to serve WIOA participants. The ratio of participants to Case Manager shall not exceed 75 participants to one (1) Case Manager. Subrecipient shall offer a client-centered approach in the delivery of services that assist the client in identifying and overcoming any barriers to obtaining and retaining employment, act as an advocate on behalf of the client and refer the client to other programs and resources. Career Planning shall also be provided to those clients who are enrolled in training. Subrecipient shall have contact with clients through the range of activities provided up to and following placement in unsubsidized employment. Subrecipient shall contact their clients at least once per month and provide a substantial service. Contact shall be in-person, via a web-based video conferencing system, i.e., zoom, Microsoft Teams, Google Duo, etc., or over the phone. Documentation of all services provided shall be kept current in the client’s file and in CalJOBS. A substantial service does not include: Subrecipient shall meet with the other service providers as needed to review client performance and to address any issues that may arise. Any changes of assignment to a Case Manager shall be transmitted to the client in writing with a copy of the letter to be maintained in the client’s file. Should the Case Manager be scheduled to be off for vacation or illness, Subrecipient shall ensure that other Staff are available to assist during that time and the all participants are properly notified;
Appears in 2 contracts
Samples: Contract No. 18 28 0062 Os, Contract No. 18 28 0062 Os
Career Planning. shall be provided to all enrolled clients. The Subrecipient shall ensure that it has an adequate amount of knowledgeable Case Managers to serve WIOA participants. The ratio of participants to Case Manager shall not exceed 75 participants to one (1) 1 Case Manager. Subrecipient shall offer a client-centered approach in the delivery of services that assist the client in identifying and overcoming any barriers to obtaining and retaining employment, act as an advocate on behalf of the client and refer the client to other programs and resources. Career Planning shall also be provided to those clients who are enrolled in training. Subrecipient shall have contact with clients through the range of activities provided up to and following placement in unsubsidized employment. Subrecipient shall contact their clients at least once per month and provide a substantial service. Contact shall be in-person, via a web-based video conferencing system, i.e., zoom, Microsoft Teams, Google Duo, etc., person or over the phone. Documentation of all services provided shall be kept current in the client’s file and in CalJOBS. A substantial service does not include: Subrecipient shall meet with the other service providers as needed to review client performance and to address any issues that may arise. Any changes of assignment to a Case Manager shall be transmitted to the client in writing with a copy of the letter to be maintained in the client’s file. Should the Case Manager be scheduled to be off for vacation or illness, Subrecipient shall ensure that other Staff are available to assist during that time and the all participants are properly notifiednotifed;
Appears in 1 contract
Samples: Contract No. 18 28 0062 Os
Career Planning. shall be provided to all enrolled clients. The Subrecipient shall ensure that it has an adequate amount of knowledgeable Case Managers to serve WIOA participants. The ratio of participants to Case Manager shall not exceed 75 participants to one (1) Case Manager. Subrecipient shall offer a client-centered approach in the delivery of services that assist the client in identifying and overcoming any barriers to obtaining and retaining employment, act as an advocate on behalf of the client and refer the client to other programs and resources. Career Planning shall also be provided to those clients who are enrolled in training. Subrecipient shall have contact with clients through the range of activities provided up to and following placement in unsubsidized employment. Subrecipient shall contact their clients at least once per month and provide a substantial service. Contact shall be in-person, via a web-based video conferencing system, i.e., zoom, Microsoft Teams, Google Duo, etc., or over the phone. Documentation of all services provided shall be kept current in the client’s file and in CalJOBS. A substantial service does not include: Subrecipient shall meet with the other service providers as needed to review client performance and to address any issues that may arise. Any changes of assignment to a Case Manager shall be transmitted to the client in writing with a copy of the letter to be maintained in the client’s file. Should the Case Manager be scheduled to be off for vacation or illness, Subrecipient shall ensure that other Staff are available to assist during that time and the all participants are properly notifiednotifednotified;
Appears in 1 contract
Samples: Contract No. 18 28 0062 Os