Complaints and Appeals Process. Complaints, if any arise in relation to this Agreement, should be made in writing to Complaints and Freedom of Information (complaints), Oxfordshire County Council, 4th Floor, County Hall, Oxford, OX1 1ND or email xxxxxxxxxx@xxxxxxxxxxx.xxx.xx Complaints made in relation to this Agreement, including by a Provider whose appointment as an “Approved Provider” has been terminated and whose funding has been withdrawn, will be dealt with in accordance with the Complaints and Appeal Process at: Complaints Procedure A parent / carer / or xxxxxx parent may, if they are unable to resolve a complaint directly with a Provider as to their child’s entitlement to receive a free place or with any aspect of the way they have received such entitlement, may ask the Council to raise the matter with the Provider through the Council’s Complaints procedure using the contact details above.
Complaints and Appeals Process. This section sets out the appeals process relating to the University’s procedures in relation to student debt. It is based on the principles set out in the University Framework for Student Procedures. At the completion of each stage in the procedures where there is written communication, you will be advised in writing of the means by which you may take the matter further. If you make a complaint or appeal during the credit control process, we will investigate in line with the procedures. However, we will continue with any action including serving a Notice to Quit or applying to court within any part of the process.
Complaints and Appeals Process. Complaints, if any arise in relation to this Agreement, should be made in writing to Complaints Team, FREEPOST RTLL-ECKS-GLUA Oxford OX1 1YA or email xxxxxxxxxx@xxxxxxxxxxx.xxx.xx Complaints made in relation to this Agreement, including by a Provider whose appointment as an “Approved Provider” has been terminated and whose funding has been withdrawn, will be dealt with in accordance with the Complaints and Appeal Process at: Complaints Procedure A parent / carer / or xxxxxx parent may, if they are unable to resolve a complaint directly with a Provider as to their child’s entitlement to receive a free place or with any aspect of the way they have received such entitlement, ask the Council to raise the matter with the Provider through the Council’s Complaints procedure using the contact details above.
Complaints and Appeals Process. This section sets out the complaints and appeals process relating to the University’s procedures in relation to student debt. If you make a complaint or appeal during the credit control process, we will investigate in line with the procedures. However, we may continue with any action including serving a Notice to Quit or applying to court within any part of the process. Wherever possible, the University will seek to resolve any difficulties informally, at the level at which the matter arose. In relation to the student debt procedures, you should start by discussing anything relating to the procedures with the Finance Department. If the issue cannot be resolved informally with the Finance Department, you may make a formal complaint using the University’s Student Complaints Procedure. Details of this procedure and how to make a complaint if you are dissatisfied with the University’s teaching-related or service- related provision can be found on the following webpages: xxxxx://xxx.xxxxxxxxxx.xx.xx/news/new-procedures-for-student-complaints-academic- appeals-and-non-academic-misconduct-cases xxxxx://xxx.xxxxxxxxxx.xx.xx/our-students/ug-current/student-voice/complaints
