COMPLAINTS AND GRIEVANCES. 22.01 It is the mutual desire of the parties to this Agreement that reasonable and legitimate complaints and grievances of employees shall be dealt with as quickly as possible.
COMPLAINTS AND GRIEVANCES. (a) A grievance under this Agreement shall be defined as any difference or dispute between the Employer and any employee relating to the interpretation, application or administration of this Agreement, including any questions as to whether the matter is arbitrable and an allegation that this Agreement has been violated.
COMPLAINTS AND GRIEVANCES. Complaints and grievances shall be dealt with in the follow- ing manner. grievances must be in writing (Step excepted), and filed within seven (7) working days of the alleged grievance. If an employee has a complaint, he shall, with or without his xxxxxxx, take the matter up orally with his district supervisor. The district supervisor will give his answer to the complaint within two (2) working days after it has been brought to his attention. For the purpose of this clause, district supervisor shall include district supervisor, inspection supervisor, traffic xxxxxxx, service centre supervisor and survey supervisor. If the reply of the district supervisor is not satisfactory, the complaint shall be stated in writing as a grievance an within five (5) working days after the district given his answer, be submitted by the employee and a xxxxxxx to the section manager. Within two (2) working days after receipt, the section manager will commence discussion with the employee and his xxxxxxx, and will his reply, in writing, within a further two (2) working days. For the purpose of this clause, Section Manager shall include Manager Public Works for all areas except Service Centre, which will be Director Fleet Maintenance. step If the reply of the Section Manager is not satisfactory, the grievance may, within five (5) working days, be referred to the Director of Engineering and Works or designate, or the Corporate Director responsible for the Service Centre or designate, and such other representative as may be chosen to represent the City, will meet with the Union Committee to discuss the grievance within five (5)working days after it has been referred to this step. At this meeting, a full-time representative of the Union may be present if his presence is requested by either party. A written reply to the grievance will be given within five (5) working days after the meeting has been held. If a grievance is not settled to the satisfaction of either party to this Agreement by the procedure outlined above, then either such party may, within seven (7) working days, refer the grievance to arbitration in accordance with the provisions contained in Article Any of the time allowances provided in this Article may be extended by mutual agreement between the City and the Union Committee.
COMPLAINTS AND GRIEVANCES. 7.01 If an employee has a complaint concerning the application, interpretation, administration, or alleged violation of any of the provisions of this Agreement, he/she shall take the matter up orally with his/her immediate Supervisor or designate within five (5) business days after the circumstance giving rise to the complaint. The Supervisor or designate will give his/her answer to the complaint within five (5) business days after it has been brought to his/her attention. (It is understood that an employee has no grievance until he/she has first given his/her Supervisor an opportunity of adjusting the complaint.)
COMPLAINTS AND GRIEVANCES. 11.01 Parties to this Agreement believe that it is important to adjust complaints and grievances as quickly as possible. Notwithstanding any provision contained in this Article, any nurse and/or the Union may present a complaint at any time without recourse to the formal written procedures herein described.
COMPLAINTS AND GRIEVANCES. The Parties acknowledge and agree that complaints and grievances shall be managed as follows: Complaints against Practitioner for suspected unprofessional conduct including providing services outside the scope of Practitioner’s PMA license shall be reported to the Pastoral Medical Association (See contact information at bottom) and shall be addressed and resolved through PMA’s administrative ecclesiastical process. For all other complaints, disagreements and grievances, Parties agree to use their best efforts to resolve their dispute privately and if that fails, the sole recourse shall be resolution through arbitration, and the decision pursuant to arbitration shall be final and binding. Arbitration may be sought through the National Center for Life and Liberty at xxx.xxxx.xxx or through an arbitrator mutually agreed upon by the Parties. Jurisdiction for enforcement of arbitration decisions shall be the state/jurisdiction where services were or are provided.
COMPLAINTS AND GRIEVANCES. The purpose of this policy is to secure at the lowest possible administrative level and as expediently as possible, equitable solutions to the problems that may from time to time arise affecting the welfare or working conditions of teachers. Both parties agree that these proceedings shall be kept as informal and confidential as may be appropriate at any level of the policy.
COMPLAINTS AND GRIEVANCES. 8.01 It is the mutual desire of the parties that complaints or grievances shall be resolved as promptly as possible.
COMPLAINTS AND GRIEVANCES. 12.1 It is the mutual desire of the parties hereto that complaints of nurses covered by this Collective Agreement shall be adjusted as quickly as possible. Such complaints shall be acted upon in the following manner and sequence:
COMPLAINTS AND GRIEVANCES. 8.01 All complaints and grievances shall be taken up in the following manner:
