Complaints and Appeals. As a Premera member, you have the right to offer your ideas, ask questions, voice complaints and request a formal appeal to reconsider decisions we have made. Our goal is to listen to your concerns and improve our service to you. If you need an interpreter to help with oral translation, please call us. Customer Service will be able to guide you through the service. We would like to hear from you. If you have an idea, suggestion, or opinion, please let us know. You can contact us at the addresses and telephone numbers found on the back cover. Please call us when you have questions about a benefit or coverage decision, our services, or the quality or availability of a healthcare service. We can quickly and informally correct errors, clarify benefits, or take steps to improve our service. We suggest that you call your provider of care when you have questions about the healthcare they provide.
Complaints and Appeals. Citizen comments on VIHFA’s published Action Plan, any substantial amendments to the Action Plan, performance reports and/or other issues related to the general administration of CDBG-DR funds are welcomed throughout the duration of the grant. The Citizen Participation Plan is posted as a stand-alone document at xxx.xxxxx.xxx. Complaints regarding fraud, waste, or abuse of government funds shall be addressed to the HUD Office of Inspector General Fraud Hotline by phone: 0-000-000-0000 or email: xxxxxxx@xxxxxx.xxx.
Complaints and Appeals. 9.1 The School has an internal Complaints and Grievance Procedure. Information about the Complaints and Grievance Procedure can be found on the School’s community online portal, Astra.
9.2 All complaints and disputes regarding this Enrolment Agreement must be made under in accordance with the School’s Complaints and Grievance Procedure.
Complaints and Appeals. Overview
Complaints and Appeals. You are encouraged to attempt an informal resolution of any complaint or appeal you may have by directly engaging the staff member or student to whom your complaint or appeal relates. If it is not possible to resolve the complaint informally you should refer to the Student Complaints and Appeals Policy found on the Website for formal and external complaints and appeals processes. This process is also applicable to complaints against third party providers.
Complaints and Appeals. If you or your customers (hereinafter both referred to as “you”) are dissatisfied or unhappy with our service or performance, or any decision we make, you should write to the person who you normally deal with at TÜV UK within 30 days of receipt of the relevant decision. In either case the relevant manager will contact you as soon as possible in order to investigate the matter with a view to resolving it. If you remain dissatisfied with the decision, you may make a further appeal within 30 days of receipt of our decision by writing to the Chairman of the Governing Board at the following address: Governing Board Chairman (private and confidential) TÜV UK Ltd AMP House, Suites 00-00, 0xx Xxxxx, Xxxxxxxx Xxxx, Croydon CR0 2LX You will be notified of the Chairman's decision (or that of his nominated representative) within 30 days from the date we receive your further appeal The Chairman's decision shall be final and binding. However, if you remain dissatisfied at this stage, we would be obliged to encourage you to contact the relevant accreditation body for their advice in the matter.
Complaints and Appeals. As a LifeWise member, you have the right to offer your ideas, ask questions, voice complaints and request a formal appeal to reconsider decisions we have made. Our goal is to listen to your concerns and improve our service to you. If you need an interpreter to help with oral translation, please call us. Customer Service will be able to guide you through the service. We would like to hear from you. If you have an idea, suggestion, or opinion, please let us know. You can contact us at the addresses and telephone numbers found on the back cover. Please call us when you have questions about a benefit or coverage decision, our services, or the quality or availability of a healthcare service. We can quickly and informally correct errors, clarify benefits, or take steps to improve our service. We suggest that you call your provider of care when you have questions about the healthcare they provide.
Complaints and Appeals. Overview Formal complaints Internal appeals External complaints and appeals
Complaints and Appeals. You shall establish and operate an appeals process (which would be used in the event that a Learner wishes to appeal against an assessment decision) and a complaint handling process (which would relate to a complaint of any other nature made by a Learner) which are at all times fully compliant with all applicable Relevant Legislation.
Complaints and Appeals. HMO has procedures for Members to use if they are dissatisfied with a decision that the HMO has made or with the operation of the HMO. The procedure the Member needs to follow will depend on the type of issue or problem the Member has. • Appeal. An Appeal is a request to the HMO to reconsider an adverse benefit determination. The Appeal procedure for an adverse benefit determination has two levels. • Complaint. A Complaint is an expression of dissatisfaction about the quality of care or the operation of the HMO.
