Complaints, Problem Solving Sample Clauses

Complaints, Problem Solving. If BOSCH notifies SUPPLIER of a defect, SUPPLIER will carry out a fault analysis immediately, with support from BOSCH to the extent required and feasible. BOSCH and SUPPLIER will agree upon the number of PRODUCTS that will be sent back to SUPPLIER. dohodnuty v samostatné smlouvě o výpůjčce nástrojů.
Sample 1
AutoNDA by SimpleDocs
Complaints, Problem Solving. If BOSCH notifies SUPPLIER of a defect, SUPPLIER will carry out a fault analysis immediately, with support from BOSCH to the extent required and feasible. BOSCH and SUPPLIER will agree upon the number of PRODUCTS that will be sent back to SUPPLIER. SUPPLIER shall analyze the cause of defect, notify BOSCH in short term about root cause, initiated corrective actions, measures for failure prevention, and their effectiveness. SUPPLIER shall handle complaints in accordance with the 8D method. If BOSCH or its customers face the risk of production shutdowns, due to delivery of PRODUCTS, that are defective or do not conform to the specification, then SUPPLIER must take - in coordination with BOSCH - suitable immediate counter measures, This may include replacement deliveries, sorting, rework, extra shifts, express shipping, etc. SUPPLIER shall be held responsible for faults of its sub-suppliers to the same degree as if the faults were its own. SUPPLIER’s liability concerning defective or delayed deliveries will remain unaffected by the above agreements.
Sample 1

Related to Complaints, Problem Solving

  • Problem Solving Employees and supervisors are encouraged to attempt to resolve on an informal basis, at the earliest opportunity, a problem that could lead to a grievance. If the matter is not resolved by informal discussion, or a problem-solving meeting does not occur, it may be settled in accordance with the grievance procedure. Unless mutually agreed between the Employer and the Union problem-solving discussions shall not extend the deadlines for filing a grievance. The Union Xxxxxxx or in their absence, the Local Union President, or Area Xxxxxxx, or Chief Xxxxxxx, either with the employee or alone, shall present to the appropriate supervisor a written request for a meeting. If the supervisor agrees to a problem- solving meeting, this meeting shall be held within fourteen (14) calendar days of receipt of the request. The supervisor, employee, Union Xxxxxxx, and up to one (1) other management person shall attempt to resolve the problem through direct and forthright communication. If another member of management is present that person will not be hearing the grievance at Step Two, should it progress to that Step. The employee, the Union Xxxxxxx or in their absence, the Local Union President, or Area Xxxxxxx, or Chief Xxxxxxx, may participate in problem-solving activities on paid time, in accordance with Article 31, Union Rights, Section 1H.

  • Complaints Process The School shall establish and adhere to a process for resolving public complaints which shall include an opportunity for complainants to be heard. The final administrative appeal shall be heard by the School's Governing Board, except where the complaint pertains to a possible violation of any law or term under this Contract. The complaints process shall be readily accessible from the School’s website, as described in Section 11.4.1.

  • Complaints Procedure 18.1 If the Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.

  • COMPLAINTS HANDLING 44.1 Either Party shall notify the other Party of any Complaints made by Other Contracting Bodies, which are not resolved by operation of the Supplier's usual complaints handling procedure within five (5) Working Days of becoming aware of that Complaint and, if the Supplier is the Party providing the notice, such notice shall contain full details of the Supplier's plans to resolve such Complaint.

  • Complaint Process (a) The Employer and the Union agree that all employees of the University are responsible to adhere to the University’s policies on human rights as well as those on the prevention of workplace/sexual violence and workplace/sexual harassment.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Feedback and Complaints 34.1. The primary responsibility for receiving feedback and investigating complaints promptly and thoroughly in respect of the Services shall rest with the Contractor. The Contractor shall have procedures in place, which are acceptable to the ESFA, to gather and act upon feedback and complaints from Learners and/or their representatives and employers and the wider community.

  • Company Grievance It is understood that the Company may request a meeting with the Union for the purpose of presenting any complaints with respect to the conduct of the Union. If such a complaint by the Company is not settled, it may be submitted in writing as a grievance at Step 3 and may be referred to arbitration.

  • Anonymous Complaints When an anonymous complaint, where the complaint, if true, would not or could not lead to criminal charges, is made against a member and no corroborative evidence is obtained through a prompt investigation by management, the complaint shall be classified as unfounded. No disciplinary action may be brought as the result of unfounded complaints.

Time is Money Join Law Insider Premium to draft better contracts faster.