Console Features Sample Clauses

Console Features. If the License Instrument indicates that You have received a license for the most recent version of the Licensed Software, then You may have access to additional features on a cloud console (the “cloud console features”). Symantec has no obligation to provide the cloud console features, and reserves the right to terminate Your access at any time.
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Console Features. Overview Console features enable call takers to perform their daily voice and text call taking activities, such as receiving and placing calls, looking up and contacting emergency responders and other call center staff, transferring and conferencing calls, and handling caller information. These features form the core functions of the console.  Console workspace - The console is a software application that lets a call taker send and receive voice and text calls and perform essential emergency response actions with a keyboard and mouse or touch screen. The console is configurable to the needs of the emergency response center and call taker roles. The console is comprised of static parts, such as the title bar, and of the fully-configurable layout design area.  Containers - A container is a customizable, self-contained interface item on which you can place assets such as call appearances, buttons that are used for call-taking tasks, and buttons that launch console windows.  Voice call appearances - Call appearances for voice let a call taker answer, place, and act on administrative and emergency calls. The layout design determines which call appearances are No. Description of NG-911 System Standard Features available on the console. Call appearance types have different call handling functionalities. The following call appearance types are available for voice calls: o Personal Call Appearance (PCA) — Each console has its own PCA. Consoles can have up to 10 PCAs. The number of PCAs determines the number of calls a console can handle or conference at a time. o Shared Call Appearance (SCA) — Visible on any console with the SCA configured on the layout. SCAs are lines and trunks. o In Calls Appearance (ICA) — Each console has its own ICA, which receives ACD calls. o Multiple Call Appearance (MCA) — Visible on any console with the MCA configured on the layout. It receives calls from repositories of calls (queues) mapped to the console. o Multi Calls — Answers the oldest call from the highest priority MCA. An MCA is used to answer calls in Priority Queues. VESTA 9-1-1 Sample Workstation HP ProDesk MINI Handoff toRecorder Supervisor (Analog) Radio Headset Headset Dispatcher Radio Headset VESTA 9-1-1 VESTA Map Local XXX PC Speaker HP L2245w a inpu HP L2245w aut inp XXX (Sound Audio Module) Modular LAN Cable USB Connection To (LAN) PC USB USB Genovation Keypad Keyboard Mouse VESTA Demarcation Point No. Description of NG-911 System Standard Features

Related to Console Features

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  • Programming Processor is not responsible for programming or reprogramming of fuel dispensers.

  • Functionality Customer is entitled to additional functionality previously purchased or bundled with the software if available in the version or update released on or after the start date of the Agreement. Customer acknowledges that certain functionality in current and previous software versions may not be available in future upgrades. Added functionality may require additional paid services (clinical and technical) to configure and support.

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