Call Takers. Seniority shall be the governing factor in all matters of promotion, demotion, awarding of a new full-time position or vacancy, layoff, recall after layoff, reduction to part-time and choice of shift, providing the employee involved has the ability to be able to perform the normal functions of the job. In the event of layoff, reduction to part-time, and demotion, reverse order of seniority shall apply to all affected employees in the bargaining unit.
Call Takers. (a) The normal work week for full-time Call Takers shall be forty (40) hours per week, to be worked in five (5) shifts of eight (8) hours each.
(b) The normal shift schedule for shifts for full-time Day Shift Call Takers shall commence between 7:00 a.m. to 9:00 a.m. and shall end between 3:00 p.m. and 5:00 p.m. The normal shift schedule for shifts for full-time Afternoon Call Takers shall commence between 3:00 p.m. to 5:00 p.m. and shall end between 11:00 p.m. and 1:00 a.m. The normal shift schedule for shifts for full-time Evening shift Call Takers shall commence between 6:00 p.m. and 8:00 p.m. and shall end between 2:00 and 4:00 a.m. The normal shift schedule for shifts for full-time Night shift Call Takers shall commence between 11:00 p.m. and 1:00 a.m. and shall end between 7:00 a.m. and 9:00 a.m.
(c) All Call Takers shall receive two (2) consecutive days off every week.
Call Takers. The Company agrees to post a bi-weekly schedule of shifts for all Call Takers covered by this Agreement not later than Friday noon, for the following week. Said schedule shall include the starting and quitting times of each shift that is to be worked by employees in the bargaining unit. The Company may change the work schedule subsequent to posting, in the event of requirements caused by shift bidding. The posted schedule shall indicate shifts anticipated for a two (2) week period.
Call Takers. (a) Full-time Call Takers shall be entitled to one (1) twenty-five (25) minute rest period with pay and two (2) ten (10) minute rest periods with pay in an eight (8) hour shift.
(b) Part-time Call Takers working a shift of four (4) hours or more but less than six (6) hours shall be entitled to two (2) fifteen (15) minute rest periods with pay.
(c) Part-time Call Takers working a shift of six (6) hours or more but less than eight (8) hours shall have the option of taking any one of the following combinations of rest periods with pay during said shift:
(1) one (1) fifteen (15) minute rest period and one (1) twenty (20) minute rest period; or
(2) one (1) thirty-five (35) minute rest period.
(d) Part-time Call Takers working an eight (8) hour shift shall be entitled to one (1) twenty-five (25) minute rest period with pay and two (2) ten
Call Takers. After completion of Call Taking certification employees shall be advanced to EC Call Taker, Step 2. After completion of Police Dispatcher certification EC Call Takers will be advanced to the EC Police Dispatcher classification. After completion of Fire Dispatch certification, EC Police Dispatchers will be advanced to the Sr. Dispatcher classification.
Call Takers. The Commission agrees that the provisions above relating to “call takers within the dispatch center” shall be negotiated with the Portsmouth Police Civilians Employees Association. (Amended October 6, 2003)
Call Takers. After completion of Call Taking certification employees shall be advanced to EC Call Taker, Step 2. After completion of Police Dispatcher certification EC Call Takers will be advanced to the EC Police Dispatcher classification. After completion of Fire Dispatch certification, EC Police Dispatchers will be advanced to the Sr. Dispatcher classification. Upon hire, lateral employees will be paid at the Step 1 rate of the EC Lateral Police Dispatch Trainee scale. Lateral employees will advance to Step 2 Lateral rate at their one-year anniversary. Upon completion of Police Dispatch certification, Laterals advance to Step 1 of the EC Police Dispatcher scale. After completion of Fire Dispatch certification, EC Police Dispatchers will be advanced to the Sr. Dispatcher classification.
Call Takers. (a) The normal work week for full-time Call Takers shall be forty
Call Takers. (a) Full-time Call Takers shall be entitled to one (1) twenty-five (25) minute rest period with pay and two (2) ten (10) minute rest periods with pay in an eight (8) hour shift.
(b) Part-time Call Takers working a shift of four (4) hours or more but less than six (6) hours shall be entitled to two (2) fifteen
Call Takers. After completion of Call Taking certification employees shall be advanced to EC Call Taker, Step 2. After completion of Police Dispatcher certification EC Call Takers will be advanced to the EC Police Dispatcher classification. After completion of Fire Dispatch certification, EC Police Dispatchers will be advanced to the Sr. Dispatcher classification. Bargaining unit members who are assigned full-time lead responsibilities will be paid a premium pay rate of eight percent (8%) for all paid hours including Annual Leave, sick leave and overtime. Duties include:
