CONTRACTOR’S Customer Service. All service inquiries and complaints from Service Recipients will be directed to CONTRACTOR. A representative of CONTRACTOR must be available to receive the complaints during normal business hours. All service complaints will be handled by CONTRACTOR in a prompt and efficient manner. In the case of a dispute between CONTRACTOR and a Service Recipient, the matter will be reviewed, and a decision made by the Agreement Administrator.
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Samples: Collection Services Agreement
CONTRACTOR’S Customer Service. All service inquiries and complaints from Service Recipients will shall be directed to the CONTRACTOR. A representative of the CONTRACTOR must shall be available to receive the complaints during normal business hours. All service complaints will be handled by the CONTRACTOR in a prompt prompt, courteous, and efficient manner. In the case of a dispute between CONTRACTOR and a Service Recipient, the matter will be reviewed, and a decision made by the Agreement Administrator.
Appears in 1 contract
CONTRACTOR’S Customer Service. All service inquiries and complaints from Service Recipients will shall be directed to the CONTRACTOR. A representative of the CONTRACTOR must shall be available to receive the complaints during normal business hours. All service complaints will be handled by the CONTRACTOR in a prompt and efficient manner. In the case of a dispute between the CONTRACTOR and a Service Recipient, the matter will be reviewed, reviewed and a decision made by the Agreement Contract Administrator.
Appears in 1 contract
Samples: Collection Services Contract
CONTRACTOR’S Customer Service. All service inquiries and complaints from Service Recipients will shall be directed to the CONTRACTOR. A representative of the CONTRACTOR must shall be available to receive the complaints during normal business hours. All service complaints will be handled by the CONTRACTOR in a prompt prompt, courteous, and efficient manner. In the case of a dispute between CONTRACTOR and a Service Recipient, the matter will be reviewed, and a decision made by the Agreement Administrator.
Appears in 1 contract