Customer Appointment Windows Clause Samples
The Customer Appointment Windows clause defines the specific time frames during which a service provider is scheduled to arrive at a customer's location to perform agreed-upon services. Typically, this clause outlines the process for setting, confirming, or modifying appointment windows, and may address what happens if either party needs to reschedule or if the provider arrives outside the designated window. Its core practical function is to set clear expectations for both parties regarding timing, thereby minimizing scheduling conflicts and ensuring efficient service delivery.
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Customer Appointment Windows. The "appointment window" alternatives for installations, service calls, and other installation activities will either be at a specific time or, at maximum, a four-hour time block during Normal Business Hours. The Company may schedule service calls and other installation activities outside of Normal Business Hours for the express convenience of the Customer. The Company may not cancel an appointment with a Customer after the close of business on the business day prior to the scheduled appointment absent wet weather or other weather issues which would degrade the integrity of the installation. If the Company’s representative is running late for an appointment with a Customer and will not be able to keep the appointment as scheduled, the Customer will be contacted. The appointment will be rescheduled as necessary, at a time which is convenient for the Customer.