Customer Service. 11.1 The T&D, and not the Provider, shall be responsible for all aspects of customer service related to Standard Offer Service; provided, however, that Provider shall be responsible for customer inquiries related to information disclosure labels related to Provider’s Share of Standard Offer Service.
Appears in 19 contracts
Samples: Standard Service Agreement, Standard Service Agreement, Standard Service Agreement
Customer Service. 11.1 10.1 The T&D, and not the Provider, shall be responsible for all aspects of customer service related to Standard Offer Service; provided, however, that Provider shall be responsible for customer inquiries related to information disclosure labels related to Provider’s Share of Standard Offer Service.
Appears in 11 contracts
Samples: Standard Service Agreement, Standard Service Agreement, Standard Service Agreement
Customer Service. 11.1 10.1 The T&D, and not the Provider, shall be responsible for all aspects of customer service related to Standard Offer Service; Service; provided, however, that Provider shall be responsible for customer inquiries related to information disclosure labels related to Provider’s Share of Standard Offer Service.
Appears in 3 contracts
Samples: Standard Service Agreement, Standard Service Agreement, Standard Service Agreement
