Customer Service Department. Wholesaler will provide the MMCAP Infuse Participating Facilities access to the Wholesaler’s customer service department, which at a minimum, consists of the following:
Customer Service Department. ART's Customer Service Department shall be available to assist Purchaser with Service complaints and other problems without charge, provided that the requests for assistance are reasonable. ART shall maintain a "help" desk twenty-four (24) hours per day, seven (7) days per week. ART shall exercise reasonable efforts to resolve all Purchaser service issues within twenty-four (24) hours. ART shall establish a system of its own choosing for either reporting all inquiries to Purchaser or enabling Purchaser to access an ART database, such as an electronic bulletin board, to retrieve information concerning such inquiries and their resolution.
Customer Service Department. Purchase Order and Sales Contact Email Please enter a valid email address that will definitely reach the Purchase Order and Sales Contact. 2 2 xxxxxxxx_xxxxxxx@xxxxxxxx.xxx Purchase Order and Sales Contact Phone Numbers only, no symbols or spaces (Ex. 8668398477). The system will auto-populate your entry with commas once submitted which is appropriate and expected (Ex. 8,668,398,477). 2 3 8003345551 Company Website Company Website (Format - xxx.xxxxxxx.xxx) 2 4 xxx.xxxxxxxx.xxx Entity D/B/A's and Assumed Names You must confirm that you are responding to this solicitation under your legal entity name. Go now to your Supplier Profile in this eBid System and confirm that your profile reflects your "Legal Name" as it is listed on your W9. In this question, please identify all of your entity's assumed names and D/B/A's. Please note that you will be identified publicly by the Legal Name under which you respond to this solicitation unless you organize otherwise with TIPS after award. 5 Carolina Biological Supply Company Primary Address Primary Address 2 6 0000 Xxxx Xx Primary Address City Primary Address City 7 Burlington Primary Address State Primary Address State (2 Digit Abbreviation) 2 8 NC Primary Address Zip Primary Address Zip 9 27215 Search Words Identifying Vendor Please list all search words and phrases to be included in the TIPS database related to your entity. Do not list words which are not associated with the bid category/scope (See bid title for general scope). This will help users find you through the TIPS website search function. You may include product names, manufacturers, specialized services, and other words associated with the scope of this solicitation.
Customer Service Department. Describe your company’s customer service department & operations. Your description may include, but is not limited to, hours of operation, number and location of service centers, parts outlets, number of customer service representatives. Clarify if the service centers are owned by your company of if they are a network of subcontractors. Every project is led by a single point of contact, an Account Manager. Every project has a dedicated Account Manager and Project Manager to help with service requests and ongoing needs.
Customer Service Department. Describe your company’s customer service department & operations. Your description may include, but is not limited to, hours of operation, number and location of service centers, parts outlets, number of customer service representatives. Clarify if the service centers are owned by your company of if they are a network of subcontractors. Federal Contracts Corp will have two full-time dedicated staff to be available during normal business hours to assist with quotations and sales-related questions. Normal business hours will be Monday through Friday 8am to 5pm Eastern Standard Time. These staff members can coordinate with Equalis members to assist with after-sales questions. Their role will include helping, as needed and direct the Equalis member to the extensive Terramac dealer network which is trained to support the product both over the phone and through their mobile support teams.
Customer Service Department. 16.5.1 SCVMC Lab’s access points (e.g., telephone, e-mail, etc.) Toll Free 000-000-0000 or Direct 650.724.4750
Customer Service Department. ART's Customer Service Department shall be available to assist ISP with Service complaints and other problems without charge, provided that the requests for assistance are reasonable. ART shall maintain a "help" desk twenty-four (24) hours per day, seven (7) days per week. ART shall exercise reasonable efforts to resolve all ISP service issues within twenty-four (24) hours. ART shall establish a system of its own choosing for either reporting all inquiries to ISP or enabling ISP to access an ART database, such as an electronic bulletin board, to retrieve information concerning such inquiries and their resolution. .
Customer Service Department. ART's Customer Service Department shall be available to assist ISP with Service complaints and other problems without charge, provided that the requests for assistance are reasonable. ART shall maintain a "help" desk twenty-four (24) hours per day, seven (7) days per week. ART shall exercise reasonable efforts to resolve all ISP service issues within twenty-four (24) hours. ART shall establish a system of its own choosing for either reporting all inquiries to ISP or enabling ISP to access an ART database, such as an electronic bulletin board, to retrieve information concerning such inquiries and their resolution. In addition, the Customer Service Department shall provide to the ISP on a weekly basis a Status Report which shall contain a list of the Customers of the ISP for which the ISP has ordered the Services; the status of installation of the Services for each Customer of the ISP (i.e. pending, installed or canceled); and the Target Service Date, as amended from time to time, or the date of installation or the date of cancellation as appropriate.
Customer Service Department. ART's Customer Service Department shall be available to assist Purchaser with Service complaints and other problems without charge, provided that the requests for assistance are reasonable. ART shall maintain a "help" desk twenty-four (24) hours per day, seven (7) days per week. ART shall exercise reasonable efforts to resolve all Purchaser service issues within twenty-four (24) hours. ART shall establish a system of its own choosing for either reporting all inquiries to Purchaser or enabling Purchaser to access an ART database, such as an electronic bulletin board, to retrieve information concerning such inquiries and their resolution. Any failure to provide the Customer Service Department services set forth in this Section 6.5 shall not be deemed a breach of this Agreement.
Customer Service Department. Describe your company's customer service department & operations. Your description may include, but is not limited to, hours of operation, number and location of service centers, parts outlets, number of customer service representatives. Clarify if the service centers are owned by your company of if they are a network of subcontractors. Uber offers comprehensive 24/7 support across multiple channels, staffed by thousands of agents worldwide. Our Phoenix, Arizona team specializes in government partnerships and includes HIPAA-trained agents. Additionally, global support agents, both Uber-employed and from vendor partners, provide assistance in 28 languages. At large, riders receive the following assistance: • ln-app chat support:Help for issues with a ride or a rider's business profile/account. • Premium support specialist for administrators: Administrators will receive assistance from regional premium support specialists (PSS)- Uber's highest level of support-by emailing xxxxxxxx-xxxxxxx@xxxx.xxx or by using the chat/phone option in the dashboard.These tickets will be routed directly to their assigned PSS in the region. • Safety assistance: Riders can get connected to various safety support channels, including Live Help from an ADT Safety agent or from a member of our specially trained Incident Response Team. If a program administrator has an open support ticket that needs more immediate support or they've had an issue with their received support, they can contact their Uber account manager who will escalate the issue internally.
