Damaged or Defective Items. The Contractor shall be responsible for the credit and/or replacement of any freight-damaged or defective item at time of delivery. The Contractor shall provide credit and/or replacement for freight-damaged or defective item(s). The Contractor shall commence the replacement process within 24 hours after notification by the Customer. Upon request, the Contractor shall provide immediate delivery to Customers, including providing expedited delivery (e.g., Overnight Shipping), or enable the Customer to pick up the equipment at a retail center, if available. The Contractor shall not require the Customer to deal directly with the manufacturer. The Contractor shall provide the Customer with a prepaid and self- addressed container suitable for the item(s) return.
Damaged or Defective Items. The Supplier warrants that the items/goods delivered shall conform to the agreed Specifications and Quality. In the event of delivery of defective or substandard quality items/goods, not of the quality or specification mentioned in section 3.3 above and as per the samples previously selected by both the parties, damaged or not following packaging specifications, the Buyer may at its sole discretion; Refuse to accept the delivery and impose 5% penalty per day on each rejected item until the consignment with agreed specifications is delivered, the Supplier is bound to replace the items, or Elect to accept the substandard goods at a price reduction not to exceed 30% nor be less than 10% of the stipulated price but subject to the market price of substandard goods, if the price difference is 50% from the stipulated price then the price will be re-negotiated, to be deducted from the final payment, or Unilaterally terminate the Contract through formal written notice to the Supplier and reserve the right to recover damages and cost from the supplier, The cost of returned goods or other costs associated shall not be the responsibility of the Buyer and will be born by the Supplier.
Damaged or Defective Items. A Party Rep or Customer has the right to report damaged or defective Product for up to 30 calendar days following the original purchase. Damaged or defective Products must have a clear defect that is clearly a manufacturer or shipping error, not Customer misuse. If the stone of a jewelry item falls out within 120 days of receipt, the product shall be deemed damaged or defective and a replacement of the same item, a similar item, or an item of similar purchase price will be shipped to the customer or Party Rep. Product received by Customers or Party Reps in damaged condition will be replaced by Bomb Party within 30 calendar days of notification, including the cost of shipping. Bomb Party reserves the right to replace damaged Product immediately using photographic evidence of damage or defect, or upon return of the damaged Product to the Company. Certain damaged items must be returned and received by the Company before a replacement will be issued. Bomb Party Products purchased from sellers other than Bomb Party authorized sellers are not returnable under this policy or any other guarantee or warranty. In the event that during the reveal of a customer’s purchase, (i) an incorrect sized ring is revealed, (ii) the product package contains no jewelry, (iii) the item revealed does not match the color or collection listed on the Party Rep’s order, (iv) or if the bomb fizz is more than 50% cracked or missing, the Party Rep shall reveal a new product for the customer at no charge and may submit a support ticket to BP Support to receive a replacement product.
Damaged or Defective Items. The Supplier warrants that the items/goods delivered shall conform to the agreed Specifications and Quality. In the event of delivery of defective or substandard quality items/goods, not of the quality or specification mentioned in section 3.3 above and as per the samples previously selected by both the parties, damaged or not following packaging specifications, the Buyer may at its sole discretion;
