Deliverable Quality. GlobalLogic’s Quality Engineering group will review and test the Services and Deliverables to determine whether they conform to mutually agreed to specifications in terms of defects (defined by severity and priority as set forth below), hereinafter referred to individually as “Defect” and collectively as “Defects.” For the avoidance of doubt, a Defect is a form of non-conformity. *** This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. Unless GlobalLogic is otherwise instructed by Client in writing, the Parties agree that Services or Deliverables will not be released or launched until the following criteria are met: *** Table 5.8 – Priority / Defect Descriptions Severity Title Definition /Description of Defects 1 Deliverable/Service Prevention Defect or Priority 1 Defect Defined as a Defect that: • Prevents an Service or Deliverable from executing under normal operating conditions; • Results in the inability to offer the Service; • Prevents a Service or Deliverable function from being used, no work around, or blocking progress on multiple fronts; • May present itself to many Client end users of the Service; • Greatly diminishes the usefulness, usability, or value of the Service or Deliverable; or • If detected by a single, influential user, or third party provider, would yield unfavorable review of software Deliverable or Service.
Deliverable Quality. If Garland ISD rejects, in accordance with the Acceptance Procedures described in this Agreement, any deliverable two (2) times for reasons relating to failure of the Vendor to deliver such deliverable in conformance with the criteria specified for that deliverable in the Vendors response to RFP #2-21 and Statement of Work. Vendor, at no additional cost to Garland ISD and at Garland ISD’s option, shall provide to Garland ISD such additional Vendor Personnel as may be required or necessary to achieve such deliverable in accordance with the applicable criteria set forth in the Vendors response to RFP #2-21 and Statement of Work.
Deliverable Quality. Each deliverable produced by Xxxxx Systems hereunder, or for which Xxxxx Systems otherwise has responsibility for the successful completion as a part of the Services, (i) shall conform to the reasonable acceptance test (which acceptance test shall be based on the applicable specifications and other mutually agreed criteria) or, in the case of deliverables other than software, the specifications, documentation and other criteria for such deliverable set forth or referred to in the applicable project plan, and (ii) if, after acceptance of any such deliverable, Newco identifies a material deviation from such criteria for that deliverable, Xxxxx Systems shall promptly correct such deviation without additional charge.
Deliverable Quality. 5.7.1 If the County rejects, in accordance with the Acceptance Procedures described in this Agreement, any deliverable two (2) times for reasons relating to failure of the Vendor to deliver such deliverable in conformance with the criteria specified for that deliverable in the Statement of Work, Vendor, at no additional cost to the County and at the County’s option, shall provide to the County such additional Vendor Personnel as may be required or necessary to achieve such deliverable in accordance with the applicable criteria set forth in Attachment A.
