DROPPED CALLS. The number of dropped calls measured over a period of a month in a Coverage Area shall not exceed *_____* of the total number of subscriber calls originated in that Coverage Area.
DROPPED CALLS. County shall not be liable nor reimburse Contractor for any portion of a call wherein services are not provided. This shall include but not be limited to Contractor staff disconnecting or dropping calls before services are provided to County’s satisfaction.
DROPPED CALLS. Dropped calls will be billed as any other call. If Customer's End Users have a problem with dropped calls, Customer should call the Company reseller coordinator. If Company believes a credit is appropriate, it may reduce the charges accordingly.
DROPPED CALLS. Data shall be collected and analyzed as follows. A sequence of test calls shall be placed along the test drive routes. The number of calls placed shall be sufficient to ensure statistical significance of the results (i.e., at least 1,500 calls over the entire system unless mutually agreed to be different). The duration of each call shall not exceed 100 seconds. The dropped call rate shall be the ratio of successfully originated calls that were dropped to the total number of successfully originated calls. A successfully originated call is defined as a call that has entered the voice state. This definition includes drops for any reason, including handoff failures. Only data collected within the non-excluded area (see section 5.1) shall be included in this analysis. For acceptance, the system dropped call rate shall be less than or equal to 1.7%.
DROPPED CALLS. To dispute any charge, Customer must pay all undisputed amounts when due and submit a written notice to Fleet Cellular within ninety (90) days of the problem or before the end of the third billing cycle after the date upon which the problem occurred, whichever occurs later. CUSTOMER WAIVES THE RIGHT TO DISPUTE ANY CHARGES FOR WHICH TIMELY NOTICE IS NOT PROVIDED TO Fleet Cellular shall resolve all disputed charges in its sole discretion. If Fleet Cellular determines that an error was made on Customer's invoice, Fleet Cellular will credit Customer's account in the amount of the error. If Fleet Cellular determines that a disputed charge was validly assessed upon Customer, Fleet Cellular will notify Customer and Customer must furnish the amount to Fleet Cellular within a reasonable period of time; or, if authorized by Customer, Fleet Cellular may instead charge Customer's credit card or debit card by any amount that was validly assessed. If Customer fails to pay any undisputed amount or, after a reasonable period of time, fails to pay any amount determined by Fleet Cellular to have been validly assessed upon Customer, Fleet Cellular may exercise any remedies available to Fleet Cellular under this Agreement for non-payment, including termination of the Agreement. Customer hereby acknowledges that he or she has read the explanation of rates and charges set forth in this Section 7 and understands that these rates and charges may be assessed upon Customer, to the extent applicable.
DROPPED CALLS. Dropped calls occur when radar activations are terminated while vehicles are still present in the detection zone. A minimum drop time of 5 seconds had to elapse before it was flagged as a potential dropped call. The same procedure was followed as for other types of error; video images were used to confirm dropped calls visually. Operationally, if a zone prematurely drops a call generated by a vehicle, the exit gates may be lowered even though a vehicle is still occupying the crossing area. This situation is a safety concern because of the potential to trap a vehicle between the entrance and exit gates. The percentage of dropped calls was calculated as the ratio of dropped calls to the total number of loop calls (similar to the procedure used for missed calls).
