DROPPED CALLS Sample Clauses
The Dropped Calls clause defines the responsibilities and procedures related to telephone calls that are unintentionally disconnected during service. Typically, this clause outlines how such incidents are identified, the obligations of the service provider to redial or reconnect the call, and any limitations on liability or remedies available to the customer. By establishing clear expectations for handling dropped calls, the clause helps ensure service reliability and customer satisfaction, while also clarifying the provider's accountability in these situations.
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DROPPED CALLS. The number of dropped calls measured over a period of a month in a Coverage Area shall not exceed *_____* of the total number of subscriber calls originated in that Coverage Area.
DROPPED CALLS. County shall not be liable nor reimburse Contractor for any portion of a call wherein services are not provided. This shall include but not be limited to Contractor staff disconnecting or dropping calls before services are provided to County’s satisfaction.
DROPPED CALLS. Dropped calls will be billed as any other call. If Customer's End Users have a problem with dropped calls, Customer should call the Company reseller coordinator. If Company believes a credit is appropriate, it may reduce the charges accordingly.
DROPPED CALLS. To dispute any charge, Customer must pay all undisputed amounts when due and submit a written notice to Fleet Cellular within ninety (90) days of the problem or before the end of the third billing cycle after the date upon which the problem occurred, whichever occurs later.
DROPPED CALLS. Dropped calls occur when radar activations are terminated while vehicles are still present in the detection zone. A minimum drop time of 5 seconds had to elapse before it was flagged as a potential dropped call. The same procedure was followed as for other types of error; video images were used to confirm dropped calls visually. Operationally, if a zone prematurely drops a call generated by a vehicle, the exit gates may be lowered even though a vehicle is still occupying the crossing area. This situation is a safety concern because of the potential to trap a vehicle between the entrance and exit gates. The percentage of dropped calls was calculated as the ratio of dropped calls to the total number of loop calls (similar to the procedure used for missed calls).
DROPPED CALLS. Data shall be collected and analyzed as follows. A sequence of test calls shall be placed along the test drive routes. The number of calls placed shall be sufficient to ensure statistical significance of the results (i.e., at least 1,500 calls over the entire system unless mutually agreed to be different). The duration of each call shall not exceed 100 seconds. The dropped call rate shall be the ratio of successfully originated calls that were dropped to the total number of successfully originated calls. A successfully originated call is defined as a call that has entered the voice state. This definition includes drops for any reason, including handoff failures. Only data collected within the non-excluded area (see section 5.1) shall be included in this analysis. For acceptance, the system dropped call rate shall be less than or equal to 1.7%.