Emergency Address. When an eSIM-enabled Device is first activated, the End-user of such Device will be asked to provide the full address for their most likely location (your “9-1-1 Emergency Address”). Each End- user may only register one (1) 9-1-1 Emergency Address and it must be a location in Canada or the United States. If a U.S address is entered, it must not be used for more than six (6) months of any given calendar year. If the End- user(s) fail to comply with this requirement or we suspect End-users have provided false, inaccurate or incomplete location information, we have the right to restrict the End-user(s) current and/or future ability to use their eSIM- enabled Device. We will not, however, disable the ability to place a 9-1-1 call during any such restriction.
Emergency Address. If the End-user chooses to override the recommendation, their 9-1-1 Emergency Address may not be properly validated and updated. Therefore, in the event of an emergency, it is important that an End-user immediately inform the 9-1-1 operator of the location they are calling from (or the location of the emergency, if different). It is strongly encouraged that each End-user of an eSIM-enabled Device always have an alternate means of accessing 9-1-1.
Emergency Address. You may update your 9-1-1 Emergency Addresses via a Rogers-provided self-serve portal. If the validation service on the self-service portal is not able to recognize the proposed 9-1-1 Emergency Address update, you will be provided with a recommendation for correction of the 9-1-1
Emergency Address. When Wi-Fi Calling is first activated, the user will be asked to provide the full address for their most likely location (your “9-1-1 Emergency Address”). Each user may only register one
(1) 9-1-1 Emergency Address and it must be a location in Canada or the United States. If a U.S address is entered, it must not be used for more than six (6) months of any given calendar year. If your user(s) fail to comply with this requirement or Rogers suspects you or your users have provided false, inaccurate or incomplete location information, Rogers has the right to restrict your user(s) current and/or future ability to access Wi-Fi Calling. Rogers will not, however, disable the ability to place a 9-1-1 call during any such restriction.
Emergency Address. If you choose to override the recommendation, the applicable 9-1-1 Emergency Address may not be properly validated and updated. Therefore, in the event of an emergency, it is important for the user to immediately inform the 9-1-1 operator of their location (or the location of the emergency, if different). It is strongly encouraged that each user always has an alternate means of accessing 9-1-1.
Emergency Address. If you choose to override the recommendation, the applicable 9-1-1 Emergency Address may not be properly validated and updated. Therefore, in the event of an emergency, it is important for the user to immediately inform the 9-1-1 operator of its location (or the location of the emergency, if different). It is strongly encouraged that each user always has an alternate means of accessing 9-1-1. For technical reasons, a 9-1-1 call may produce a busy signal or take longer to answer as compared to traditional 9-1-1 calls, or if the Internet connection being used to place the call isn’t working properly. The 9-1-1 service will not function if the Internet access point and underlying Wi-Fi network is not configured correctly, does not have the bandwidth to carry a call, or if the Microsoft 365 Business Voice with SIP Trunking Services are not functioning for any reason, including but not limited to, power outage, Wi-Fi or broadband service outage or suspension, network or Internet congestion or disconnection, mobile network outage or service disconnection due to billing issues or breach of your Agreement. Some features will not be available for 9-1-1 Calling using Microsoft 365 Business Voice with SIP Trunking, like Call Transfer (a user cannot transfer a 9-1-1 call or transfer another call to 9-1-1), Conference Call (a 9-1-1 call cannot be included in a conference call) and Call Forwarding (a user cannot forward calls to 9- 1-1). In addition, a user will not be able to put a 9-1-1 call on hold. The Text-to-9-1-1 service is not available for 9-1-1 Calling using Microsoft 365 Business Voice (a user cannot communicate with 9-1-1 operators via text message for deaf, hard of hearing or speech impaired users). Rogers and its service providers disclaim all responsibility for the conduct of PSAPs, all other third parties involved in the provision of emergency response services and any technical difficulties associated with the functioning of the 9-1-1 service. Rogers and its service providers do not have any control over PSAPs and are therefore not responsible for whether they answer 9-1-1 calls made using Microsoft 365 Business Voice with SIP Trunking, how they answer these calls, or how they handle these calls. Rogers and its service providers rely on third parties to assist in the provision of 9-1-1 services, and disclaim any and all liability for acts or omissions by third parties in the provision of 9-1-1 services. Neither Rogers nor its service providers, officers...
Emergency Address. When you first subscribe to Microsoft Voice, you will be asked to provide the full address for your most likely location for all employees. You may only register one (1) 9-1-1 Emergency Address and it must be a location in Canada. You are responsible for providing, maintaining and updating correct contact information and emergency address for your organization and your employees at least twice per year, and every time the primary location associated with the employee using Microsoft Voice is changed. If you do not correctly identify the actual location where you were located, or if your account information has recently changed or has otherwise not been updated, 9-1-1 calls may be misdirected to an incorrect emergency response site.
Emergency Address. You may update your 9-1-1 Emergency Address on the Microsoft Online Portal. If the validation service is not able to recognize the proposed 9-1-1 Emergency Address you provided, you will be provided with a recommendation for correction of the 9-1-1 Emergency Address. If you choose to override the recommendation, your 9-1-1 Emergency Address may not be properly validated and updated. Therefore, in the event of an emergency, it is important to immediately inform the 9-1-1 operator of your location you are calling from (or the location of the emergency, if different). It is strongly encouraged that you always have an alternate means of accessing 9-1-1.
Emergency Address. When an eSIM-enabled Device is first activated, the user of such Device will be asked to provide the full address for their most likely location (your “9-1-1 Emergency Address”). Each user may only register one (1) 9-1-1 Emergency Address and it must be a location in Canada or the United States. If a U.S address is entered, it must not be used for more than six (6) months of any given calendar year. If the Customer’s user(s) fail to comply with this requirement or Rogers suspects the Customer or its users have provided false, inaccurate or incomplete location information, Rogers has the right to restrict the Customer’s user(s) current and/or future ability to use their eSIM-enabled Device. Rogers will not, however, disable the ability to place a 9-1-1 call during any such restriction.
Emergency Address. You may update your 9-1-1 Emergency Addresses via a Rogers-provided self-serve portal. If the validation service on the self-service portal is not able to recognize the proposed 9-1-1 Emergency Address update, you will be provided with a recommendation for correction of the 9-1-1 Emergency Address. If you choose to override the recommendation, the applicable 9-1-1 Emergency Address may not be properly validated and updated. Therefore, in the event of an emergency, it is important for the user to immediately inform the 9-1-1 operator of their location (or the location of the emergency, if different). It is strongly encouraged that each user always has an alternate means of accessing 9-1-1.
