Employee Initiated Workload Review. Employees can initiate a workload review if they feel their workload has increased to an unmanageable level, even if their case numbers fall within the applicable Workload Range. This can be initiated by written request to the employee’s supervisor in which the employee should also indicate the factors which he or she feels are contributing significantly to workload pressures. The review will consider the same factors to be considered under a Supervisor initiated workload review. Where convinced that the employee has reached the maximum workload or beyond, that could reasonably be considered under the circumstances, the Supervisor will respond as if the employee had actually reached or exceeded the Range Maximum. Where the Supervisor is not so convinced, arrangements will be made for frequent monitoring of the employee's workload, until the employee feels their workload situation has improved to their satisfaction. An employee who is not satisfied with the Supervisor's response, may request a meeting with their Supervisor and a Senior Manager to review their concerns further. Such a request must be in writing to the Supervisor and the meeting will be held within 5 working days, except by mutual agreement. The employee will be entitled to have a Union representative attend the meeting also. Where the employee is not satisfied with the planned efforts to manage their workload concerns, they are entitled to file a grievance in accordance with the provisions of this Collective Agreement.
Employee Initiated Workload Review. In an effort to address individual workload issues, an employee may request a workload review by the immediate supervisor in writing outlining specific issues and/or by filling out a Workload Alert. A plan that may be in writing will be developed between the worker and supervisor in order to address the workload concerns.
