EXTENSIONS AND EXCLUSIONS. 4.1 The Service Levels will not apply or, as applicable, Core Service Rebates will not be payable, where expressly stated in the General Terms or these Service Level Terms. Further extensions, limitations or exclusions to the LFC’s liability in respect of specific Service Levels are set out in Appendix 1 and Appendix 3.
4.2 The Service Levels and Core Service Rebates set out in these Service Level Terms will be applied in accordance with the provisions of the Operations Manual set out in Appendix 4.
4.3 Where the LFC makes a decision that a Service Level Default has not occurred because one or more of the extensions, limitations or exclusions apply, the details are to be recorded and reported in the LFC’s monthly performance report provided in accordance with clause 6.
EXTENSIONS AND EXCLUSIONS. 4.1 The Service Levels will not apply or, as applicable, Core Service Rebates will not be payable, in respect of Premises which are not Passed or where expressly stated in the General Terms, these Service Level Terms, or, for Voluntary Services, in the applicable Service Descriptions. Further extensions, limitations or exclusions to the LFC’s liability in respect of specific Service Levels are set out in Appendices 1 and 3.
4.2 The Service Levels and Core Service Rebates set out in these Service Level Terms will be applied in accordance with the provisions of the Operations Manual set out in Appendix 4.
4.3 Where the LFC makes a decision that a Service Level Default has not occurred because one or more of the extensions, limitations or exclusions apply, the details are to be recorded and reported in the LFC’s monthly performance report provided in accordance with clause 6.
EXTENSIONS AND EXCLUSIONS. 4.1 The Service Levels will not apply or, as applicable, Core Service Rebates will not be payable, in respect of Premises which are not passed by Communal Infrastructure or where expressly stated in the General Terms, these Service Level Terms, or, for Voluntary Services, in the applicable Service Descriptions. Further extensions, limitations or exclusions to the LFC’s liability in respect of specific Service Levels are set out in Appendices 1 and 3.
4.2 The Service Levels will not apply to installations for Connections in a Multi-Dwelling Unit unless subsequently agreed in writing by the parties or to any installation that is not a Standard Installation. The LFC will use commercially reasonable efforts to undertake Connections in Multi Dwelling Units in a manner consistent with the Service Levels for other Connections of the same services.
4.3 Where an MDU has not been cabled by the LFC, the LFC will use reasonable endeavours to make an initial written request to the MDU building owner or body corporate in accordance with clauses 3.6 and 12.3 of the General Terms within 5 Business Days of receipt of all the information required from the Service Provider under clause 12.3 of the General Terms. Failure to meet this target is not a Core Service Level Default.
4.4 The Service Levels and Core Service Rebates set out in these Service Level Terms will be applied in accordance with the provisions of the Operations Manual set out in Appendix 4.
4.5 Where the LFC makes a decision that a Service Level Default has not occurred because one or more of the extensions, limitations or exclusions apply, the details are to be recorded and reported in the LFC’s monthly performance report provided in accordance with clause 6.
EXTENSIONS AND EXCLUSIONS. 4.1 The Core Input Central Office and POI Co-location Service Levels will not apply or, as applicable, Core Input Central Office and POI Co-Location Service Rebates will not be payable, where expressly stated in the General Terms and these Core Input Central Office and POI Co-location Service Level Terms. Further extensions, limitations or exclusions to the LFC’s liability in respect of specific Core Input Central Office and POI Co-location Service Levels are set out in Appendix 1.
4.2 The Core Input Central Office and POI Co-location Service Levels and Core Input Central Office and POI Co-Location Service Rebates set out in these Core Input Central Office and POI Co-location Service Level Terms will be applied in accordance with the provisions of the Operations Manual.
4.3 Where the LFC makes a decision that a Core Input Central Office and POI Co-location Service Level Default has not occurred because 1 or more of the extensions, limitations or exclusions apply, the details are to be recorded and reported in the LFC’s monthly performance report provided in accordance with clause 6 below.
EXTENSIONS AND EXCLUSIONS. 4.1 The Core Input Services Service Levels will not apply or, as applicable, Core Input Services Service Rebates will not be payable, where expressly stated in the General Terms or these Input Services Service Level Terms. Further extensions, limitations or exclusions to the LFC’s liability in respect of specific Core Input Services Service Levels are set out in Appendix 1.
4.2 The Core Input Services Service Levels and Core Input Services Service Rebates set out in these Input Services Service Level Terms will be applied in accordance with the provisions of the Operations Manual.
4.3 Where the LFC makes a decision that a Core Input Services Service Level Default has not occurred because one or more of the extensions, limitations or exclusions apply, the details are to be recorded and reported in the LFC’s monthly performance report provided in accordance with clause 6.
