Fair Hearing Process for Applications for Denial of Benefits by Contractor Sample Clauses

Fair Hearing Process for Applications for Denial of Benefits by Contractor. ‌ 4.12.1 Contractor shall establish a written appeal process to enable applicants who are denied benefits or services, or who receive untimely response or unsatisfactory performance, the right to appeal the decision or performance to the Contractor. Contractor’s process shall include, at a minimum, all of the requirements of 22 CCR § 100805 (b) plus: 4.12.1.1 Provisions that ensure that each applicant is notified in writing of the right to appeal a denial of or untimely response to an application, or to appeal unsatisfactory performance. At the time the applicant applies for services, applicant shall be informed of appeal rights and appeal procedures, to include the right to appeal to both the Contractor and to CSD; 4.12.1.2 Provisions that ensure that Contractor will make a good faith effort to resolve each appeal; 4.12.1.3 Provisions that ensure that Contractor shall notify the applicant in writing of the Contractor’s final decision within 15 business days after the appeal is requested. If the appeal is denied, the written notification shall include instructions on how to appeal the decision to CSD. Whenever Contractor notifies an applicant of a denial of an appeal, Contractor shall at the same time provide a copy of the final decision to the Manager of CSD’s Energy Services Division; and 4.12.1.4 Provisions to track information on denials and appeals. 4.12.2 Upon receipt of an applicant’s appeal of a Contractor’s denial of benefits or services, CSD may conduct a hearing in accordance with established procedures. CSD’s decision following the appeal and hearing shall be final.
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Fair Hearing Process for Applications for Denial of Benefits by Contractor. X. Xxxxxxxx to Title 22 of the California Code of Regulations, Section 100805, applicants that have applied for benefits and/or services provided under a grant award from a contractor or a subcontractor whose application has been denied or not acted upon within 15 business days or has not received satisfactory performance according to the agreed upon program requirements of the contract has the right to first appeal such action to the Contractor and, if not satisfied, subsequently appeal to CSD. B. Contractor shall establish a written appeal process to enable applicants who are denied benefits or services, or who receive untimely response or unsatisfactory performance, the right to appeal the decision or performance to the Contractor. Contractor’s process shall include, at a minimum, all of the requirements of Section 100805 subdivision (b), plus: 1. Provisions that ensure that each applicant is notified in writing of the right to appeal a denial of or untimely response to an application, or to appeal unsatisfactory performance. At the time the applicant applies for services, applicant shall be informed of appeal rights and appeal procedures, to include the right to appeal to both the Contractor and to CSD; 2. Provisions that ensure that Contractor will make a good faith effort to resolve each appeal; 3. Provisions that ensure that Contractor shall notify the applicant in writing of the Contractor’s final decision within 15 working days after the appeal is requested. If the appeal is denied, the written notification shall include instructions on how to appeal the decision to CSD. Whenever Contractor notifies an applicant of a denial of an appeal, Contractor shall at the same time provide a copy of the final decision to the Manager of CSD’s Energy Services Division; and 4. Provisions to track information on denials and appeals. C. In the event an applicant appeals a denial of benefits or services to CSD, the Department may conduct a hearing in accordance with established procedures. Any decision taken by CSD consequent to such appeal and hearing shall be final.
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Related to Fair Hearing Process for Applications for Denial of Benefits by Contractor

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