Fortinet Support Sample Clauses

Fortinet Support. Fortinet shall provide support Services according to the obligations in a properly purchased, registered and fully paid support contract, as pursuant to its policies and procedures and as reasonably necessary for FortiPartner to support its Customers in accordance with the then current guidelines posted at the Fortinet Partner Extranet. Fortinet shall provide support, maintenance and updates only if the FortiPartner or the End User has purchased a valid, fully paid up and correctly registered support contract, and, notwithstanding anything to the contrary, Fortinet shall have no support, maintenance or update responsibility unless Fortinet has been fully paid and unless pursuant to the terms of a Fortinet support contract, appropriately registered and entered into with Fortinet. Furthermore, Fortinet shall have no support obligations related to Product purchased or shipped in breach of any of the terms in this Agreement, and Fortinet may in its sole and absolute discretion terminate any support at any time that is related to any Product purchased or shipped in breach of any terms in this Agreement.
Sample 1Sample 2
AutoNDA by SimpleDocs
Fortinet Support. Fortinet shall provide support Services according to the obligations in a properly purchased, registered and fully paid support contract, as pursuant to its policies and procedures and as reasonably necessary for FortiPartner to support its Customers in accordance with the then current guidelines posted at the Fortinet Partner Extranet. Fortinet shall provide support, maintenance and updates only if the FortiPartner or the End User has purchased a valid, fully paid up and correctly registered support contract, and, notwithstanding anything to the contrary, Fortinet shall have no support, maintenance or update responsibility unless Fortinet has been fully paid and unless pursuant to the terms of a Fortinet support contract, appropriately registered and entered into with Fortinet. Furthermore, Fortinet shall have no support obligations related to Product purchased or shipped in breach of any of the terms in this Agreement.
Sample 1

Related to Fortinet Support

  • PRODUCT SUPPORT a. In the event that any goods delivered under this contract become defective or malfunction for any reason and at any time (even after the applicable warranty period has expired), including while “in-orbit” if integrated into a satellite, Seller shall promptly perform a failure verification or analysis and determine the appropriate corrective action at no additional cost to Buyer. Seller shall take the appropriate measures to correct all defects, determined to be Seller's responsibility, in all applicable documentation, undelivered goods, and delivered un-launched goods, as required by Buyer.

  • STUDENT SUPPORT SERVICES The Parties will identify and collaborate on measures to assist those students who may not be performing satisfactorily to succeed. The School will seek guidance from the College designee(s) in the areas of test preparation, tutoring, College Connection services, academic advising, and the development of an integrated support system for Students across the two institutions. Students will have access to the same or similar tutoring and other academic support as provided for other students in the School District, School and College. To promote academic success, the Parties will provide academic support services as may be needed. The School counselor and its designee will work to ensure Students receive pertinent information regarding higher education, financial assistance, and assistance waivers for tuition and fees. As needed, each Party will assist families as they complete initial application and admission requirements per the respective organizations’ processes. The School District will be responsible for non-academic counseling services and the College is authorized, but not required, to provide emergency counseling intervention services. See section 4 – Disability Support Services.

  • Service Support In accordance with an agreed upon Statement of Work and SLA, the Services may include Service Provider’s standard customer support services (the "Support Services") in accordance with the Service Provider’s service support schedule then in effect, available at xxxx://xxxxxxxxxxxxx.xxx/msa (or a successor website address) or as otherwise set out in the applicable Statement of Work or SLA (the "Support Schedule"). Service Provider may amend the Support Schedule from time to time in its sole discretion. Customer may purchase enhanced support services (“Expertise on Demand”) separately at Service Provider’s then current rates, or as otherwise agreed upon in respect of such Expertise on Demand services.

  • Customer Service Support During the Term of this Agreement, VNDS will provide reasonable telephone and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. VNDS will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. VNDS will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Software Support Services 6.1 The Software Support Services shall comprise:

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • Academic Policies and Student Support Services X. Xxxx College courses offered as dual credit, regardless of where they are taught, follow the same syllabus, course outline, textbook, grading method, and other academic policies and procedures as the courses outlined in the Hill College policy manual, catalog, and student handbook. [TAC 19, Part 1, Chapter 4, Subchapter D, 4.85(g)(1)]

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!