Common use of GRIEVANCES AND ARBITRATION Clause in Contracts

GRIEVANCES AND ARBITRATION. 7.01 For the purpose of this Agreement, a grievance is defined as a dispute, claim or complaint involving the interpretation, administration, application or alleged violation of the provisions of this Agreement. STEP 1 If an employee has a complaint, he shall discuss it with his immediate Supervisor within five (5) working days after the circumstances giving rise to the complaint have originated or occurred. The employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after the decision is given by the immediate Supervisor, the grievance shall be submitted in writing by the Grievance Committee to the Vice-President or designate, and shall include the section(s) of the Agreement allegedly violated and the redress sought. The decision of the Vice- President or designate shall be delivered in writing within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-President or designate, the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or grievance arising directly between Management and the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For the purpose of this Agreement, a grievance is defined as a dispute, claim or complaint involving the interpretation, administration, application or alleged violation of the provisions of this Agreement. STEP 1 If an employee has a complaint, he shall discuss it with his immediate Supervisor within five (5) working days after the circumstances giving rise to the complaint have originated or occurred. The employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after the decision is given by the immediate Supervisor, the grievance shall be submitted in writing by the Grievance Committee to the Vice-President or designate, and shall include the section(s) of the Agreement allegedly violated and the redress sought. The decision of the Vice- Vice-President or designate shall be delivered in writing within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-Vice- President or designate, the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or grievance arising directly between Management and the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For Section 1. A Civil Service employee may process his/her grievance through either the purpose Civil Service appeal procedure or the contract grievance procedure. If an appeal is filed under the Civil Service appeal procedure, while proceedings are taking place under the contract procedure, then the contract grievance procedure shall cease and shall not be permitted to be reinstituted. If an appeal is filed under the Civil Service appeal procedure, the employee shall not be entitled to institute proceedings under the contract grievance procedure, all rights to do so being waived by the exercise of an option by the employee to utilize the Civil Service procedure. Section 2. Any grievance or dispute which may arise concerning the application, meaning or interpretation of this AgreementAgreement shall be settled in the following manner: STEP 1. The employee, a either alone or accompanied by the Association representative or the Association where entitled, shall present the grievance is defined as a disputein writing to his/her District Office Commander, claim or complaint involving the interpretation, administration, application or alleged violation within 15 working days of the provisions date of this Agreementits occurrence or knowledge of its occurrence, whichever is later. The District Office Commander shall attempt to resolve the matter and report his/her decision to the employee in writing within 10 working days of its presentation. STEP 1 If an 2. In the event the grievance is not settled at Step 1, the appeal must be presented in writing by the employee has a complaintor Association representative to his/her Bureau Director, he shall discuss it with his immediate Supervisor within five (5) 7 working days after the circumstances giving rise District Office Commander's response is due. The Bureau Director, or his/her designated representative, shall respond in writing to the complaint have originated or occurred. The employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if and Association representative within 10 working days after receipt of the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement:appeal. STEP 3. An appeal from an unfavorable decision at Step 2 Within three (3) shall be presented by the employee or Association representative to the Commissioner within 7 working days after the decision response from Step 2 is given due. The Commissioner or his/her designated representative shall respond in writing to the employee and Association representative within 10 working days after receipt of the appeal. STEP 4. In the event the grievance has not been satisfactorily resolved at Step 3, written appeal may be made by the immediate Supervisoremployee or Association representative within 7 working days of the Step 3 decision to the Bureau of Labor Relations, Office of Administration and shall contain a copy of the grievance Step 2 and Step 3 decisions. The Bureau of Labor Relations, Office of Administration shall be submitted issue a decision in writing to the Association within 10 working days after receipt of the appeal. STEP 5. An appeal from an unfavorable decision at Step 4 may be initiated by the Grievance Committee Association serving upon the Employer a notice in writing of the intent to proceed to arbitration within 7 working days after receipt of the Vice-President or designateStep 4 decision. Said notice shall identify the provisions of the Agreement and the employee involved, and shall include the section(s) a copy of the Agreement allegedly violated and the redress sought. The decision of the Vice- President or designate shall be delivered in writing within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-President or designate, the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or Section 3. An employee shall be permitted to have a representative of the Association present at each step of the grievance arising directly between Management procedure up to and including Step 4. Section 4. This Article is not applicable to Liquor Enforcement Officer Trainees during their entire training period. Section 5. The Department and the Union (which shall not include matters that employees are personally entitled Association agree to grieve upon) may be submitted in writing by either party at meet and discuss for the purpose of establishing a grievance numbering/tracking system for Step 1 through Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurredgrievances. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For Section 1. A Civil Service employee may process his/her grievance through either the purpose Civil Service appeal procedure or the contract grievance procedure. If an appeal is filed under the Civil Service appeal procedure, while proceedings are taking place under the contract procedure, then the contract grievance procedure shall cease and shall not be permitted to be reinstituted. If an appeal is filed under the Civil Service appeal procedure, the employee shall not be entitled to institute proceedings under the contract grievance procedure, all rights to do so being waived by the exercise of an option by the employee to utilize the Civil Service procedure. Section 2. Any grievance or dispute which may arise concerning the application, meaning or interpretation of this AgreementAgreement shall be settled in the following manner: STEP 1. The employee, a either alone or accompanied by the Association representative or the Association where entitled, shall present the grievance is defined as a disputein writing to his/her District Office Commander, claim or complaint involving the interpretation, administration, application or alleged violation within 15 working days of the provisions date of this Agreementits occurrence or knowledge of its occurrence, whichever is later. The District Office Commander shall attempt to resolve the matter and report his/her decision to the employee in writing within 10 working days of its presentation. STEP 1 If an 2. In the event the grievance is not settled at Step 1, the appeal must be presented in writing by the employee has a complaintor Association representative to his/her Bureau Director, he shall discuss it with his immediate Supervisor within five (5) 7 working days after the circumstances giving rise District Office Commander's response is due. The Bureau Director, or his/her designated representative, shall respond in writing to the complaint have originated or occurred. The employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if and Association representative within 10 working days after receipt of the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement:appeal. STEP 3. An appeal from an unfavorable decision at Step 2 Within three (3) shall be presented by the employee or Association representative to the Director, Bureau of Human Resources or his/her designated representative within 7 working days after the decision response from Step 2 is given due. The Director, Bureau of Human Resources or his/her designated representative shall respond in writing to the employee and Association representative within 10 working days after receipt of the appeal. STEP 4. In the event the grievance has not been satisfactorily resolved at Step 3, written appeal may be made by the immediate Supervisoremployee or Association representative within 7 working days of the Step 3 decision to the Bureau of Labor Relations, Office of Administration and shall contain a copy of the grievance Step 2 and Step 3 decisions. The Bureau of Labor Relations, Office of Administration shall be submitted issue a decision in writing to the Association within 10 working days after receipt of the appeal. STEP 5. An appeal from an unfavorable decision at Step 4 may be initiated by the Grievance Committee Association serving upon the Employer a notice in writing of the intent to proceed to arbitration within 7 working days after receipt of the Vice-President or designateStep 4 decision. Said notice shall identify the provisions of the Agreement and the employee involved, and shall include the section(s) a copy of the Agreement allegedly violated and the redress sought. The decision of the Vice- President or designate shall be delivered in writing within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-President or designate, the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or Section 3. An employee shall be permitted to have a representative of the Association present at each step of the grievance arising directly between Management procedure up to and including Step 4. Section 4. This Article is not applicable to Liquor Enforcement Officer Trainees during their entire training period. Section 5. The Department and the Union (which shall not include matters that employees are personally entitled Association agree to grieve upon) may be submitted in writing by either party at meet and discuss for the purpose of establishing a grievance numbering/tracking system for Step 1 through Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurredgrievances. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For Section 1. A Civil Service employee may process his/her grievance through either the purpose Civil Service appeal procedure or the contract grievance procedure. If an appeal is filed under the Civil Service appeal procedure, while proceedings are taking place under the contract procedure, then the contract grievance procedure shall cease and shall not be permitted to be reinstituted. If an appeal is filed under the Civil Service appeal procedure, the employee shall not be entitled to Section 2. Any grievance or dispute which may arise concerning the application, meaning or interpretation of this AgreementAgreement shall be settled in the following manner: STEP 1. The employee, a either alone or accompanied by the Association representative or the Association where entitled, shall present the grievance is defined as a disputein writing to his/her District Office Commander, claim or complaint involving the interpretation, administration, application or alleged violation within 15 working days of the provisions date of this Agreementits occurrence or knowledge of its occurrence, whichever is later. The District Office Commander shall attempt to resolve the matter and report his/her decision to the employee in writing within 10 working days of its presentation. STEP 2. In the event the grievance has not been satisfactorily resolved at Step 1, written appeal may be made by the employee or Association representative within 7 working days of the Step 1 If an employee has decision to the Bureau of Employee Relations, Office of Administration and shall contain a complaintcopy of the Step 1 decision. Upon receipt of the grievance at Step 2, he a representative from the Bureau of Employee Relations, and the PLEA Grievance Chairman shall discuss it with his immediate Supervisor within schedule a grievance committee meeting consisting of no more than five (5) representatives for the Employer (including representation from BLCE, the Bureau of Employee Relations and the Department’s Human Resources Office) and no more than five (5) representatives from the PLEA Grievance Committee. The joint committee shall schedule a day to meet within 15 working days, unless the parties agree otherwise. STEP 3. Should the Grievance Committee be unable to resolve the grievance(s) at Step 2, an appeal may be initiated by the Association serving upon the Employer a notice in writing of the intent to proceed to arbitration within 7 working days after the circumstances giving rise to grievance committee meeting. Said notice shall identify the complaint have originated or occurred. The provisions of the Agreement and the employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after the decision is given by the immediate Supervisor, the grievance shall be submitted in writing by the Grievance Committee to the Vice-President or designateinvolved, and shall include the section(s) a copy of the Agreement allegedly violated and the redress sought. The decision of the Vice- President or designate shall be delivered in writing within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-President or designate, the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or Section 3. An employee shall be permitted to have a representative of the Association present at each step of the grievance arising directly between Management procedure. Section 4. This Article is not applicable to Liquor Enforcement Officer Trainees during their entire training period. Section 5. The Department and the Union (which shall not include matters that employees are personally entitled Association agree to grieve upon) may be submitted in writing by either party at meet and discuss for the purpose of establishing a grievance numbering/tracking system for Step 1 through Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurredgrievances. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For 8.01 Pre stage a) Should any difference arise between the purpose Employer and the Union or any of this Agreement, a grievance is defined the employees as a dispute, claim or complaint involving to the interpretation, application, administration, application or alleged violation of the provisions of this Agreement, an xxxxxxx effort shall be made to settle such differences without undue delay in the following manner: The employee concerned accompanied by the Union Xxxxxxx employed by the Employer, or a Union representative, shall within seven (7) calendar days of the alleged grievance, take the matter up with the designated management, who shall give an answer within seven (7) calendar days of discussing with the employee concerned. Should the employee feel that this grievance has not been satisfactorily settled, then: The Union must file a request for a Stage Two hearing within 14 calendar days upon the receipt of the response from the Employer on Stage One. The Employer will request from the Union within 14 calendar days of receiving the request for a Stage Two hearing, a time to meet to discuss the matter. The Xxxxxxx or Unit Chair of the Union (or his/her designate) will present the grievance in writing to the Employer on behalf of the employee. The Union and the Employer shall then meet at a mutually agreed upon time, but within 30 calendar days from the date the Union received the Stage One response of the Employer, to hear the grievance with the affected employee. The Employer shall give his/her decision in writing, not later than 14 calendar days after the parties meet to hear the grievance. If a satisfactory settlement of the grievance is not reached, it may then be dealt with as hereinafter provided. STEP 1 If an b) When a number of employees have identical grievances and each employee has would be entitled to grieve separately, they may present a complaintgroup grievance in writing identifying each employee who is grieving to the Human Resource Department or designate, he shall discuss it with his immediate Supervisor as applicable, within five seven (57) working calendar days after the circumstances giving rise to the complaint grievance have originated occurred or occurred. The employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if the complaint is ought reasonably to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after the decision is given by the immediate Supervisor, the grievance shall be submitted in writing by the Grievance Committee have come to the Vice-President or designate, and shall include the section(s) attention of the Agreement allegedly violated and the redress sought. The decision of the Vice- President or designate shall be delivered in writing within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-President or designate, the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meetingemployee(s). 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or grievance arising directly between Management and the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For A grievance shall be defined as a dispute or complaint between the purpose parties concerning the interpretation, application, performance, termination, or any alleged breach of this Agreement, . Verbal warnings or counselings that are not memorialized in writing shall not be subject to the grievance and arbitration procedure. Grievances shall be processed in the following manner: Informal Discussion An employee(s) having a grievance may request to discuss the grievance with their immediate supervisor. An authorized Union representative shall have the right to participate in all such discussions. If there is defined as no informal discussion or the grievance is not resolved through such discussion, an employee(s) having a dispute, claim grievance or complaint involving the interpretation, administration, application or alleged violation Union shall submit the grievance in writing to the HR Manager within seven (7) days of the provisions incident or within seven (7) days from the time the employee(s) should have been reasonably aware of this Agreement. STEP 1 If an employee has a complaint, he shall discuss it with his immediate Supervisor within five (5) working days after the circumstances giving rise to the complaint have originated or occurredincident. The employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx grievance shall give notice if identify the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after nature of the decision is given by the immediate Supervisorgrievance, the grievance shall be submitted in writing by date of the Grievance Committee to the Vice-President or designatealleged grievance, and shall include the section(sprovision(s) of the Agreement allegedly violated and by the redress soughtEmployer. The decision of the Vice- President or designate shall be delivered in writing within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-President or designate, the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO Department Head or his/her designate designee and the Grievance Committee, including HR manager shall meet with the Local grievant(s) and/or Union Business Manager or his/her designate, representative within a further ten seven (107) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision calendar days of receipt of the President & CEO grievance and shall be delivered respond in writing within five seven (57) working calendar days following after the meeting. Discharges or suspensions shall be brought directly to Step 2 of the grievance procedure. Step 2 Should the employee or the Union be dissatisfied with the Employer’s disposition of the grievance in Step 1, the grievance may, within seven (7) calendar days after the answer in Step 1, be presented at Step 2 to the facility CEO of the Employer. The facility CEO will meet with the grievant and/or Union representative within seven (7) calendar days of the receipt of the grievance at Step 2 and shall respond in writing within seven (7) calendar days after the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or grievance arising directly between Management and the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For A grievance shall be defined as a dispute or complaint between the purpose parties concerning the interpretation, application, performance, termination, or any alleged breach of this Agreement, . Verbal warnings or counselings that are not memorialized in writing shall not be subject to the grievance and arbitration procedure. Grievances shall be processed in the following manner: An employee(s) having a grievance may request to discuss the grievance with their immediate supervisor. An authorized Union representative shall have the right to participate in all such discussions. If there is defined as no informal discussion or the grievance is not resolved through such discussion, an employee(s) having a dispute, claim grievance or complaint involving the interpretation, administration, application or alleged violation Union shall submit the grievance in writing to the HR Manager within seven (7) days of the provisions incident or within seven (7) days from the time the employee(s) should have been reasonably aware of this Agreement. STEP 1 If an employee has a complaintthe incident. The grievance shall identify the nature of the grievance, he shall discuss it with his immediate Supervisor within five (5) working days after the circumstances facts giving rise to the complaint have originated or occurred. The employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after the decision is given by the immediate Supervisorgrievance, the grievance shall be submitted in writing by names of the Grievance Committee to aggrieved employee(s), the Vice-President or designatedate of the alleged grievance, and shall include the section(sprovision(s) of the Agreement allegedly violated by the Employer, and the redress remedy sought. The Department Head or his/her designee and the HR manager shall meet with the grievant(s) and/or Union representative within seven (7) calendar days of receipt of the grievance and shall respond in writing within seven (7) calendar days after the meeting. Discharges or suspensions shall be brought directly to Step 2 of the grievance procedure. Step 2 Should the employee or the Union be dissatisfied with the Employer’s disposition of the grievance in Step 1, the grievance may, within seven (7) calendar days after the answer in Step 1, be presented at Step 2 to the facility CEO of the Employer. The facility CEO will meet with the grievant and/or Union representative within seven (7) calendar days of the receipt of the grievance at Step 2 and shall respond in writing within seven (7) calendar days after the meeting. In the event the grievance is not settled under the grievance procedure, the Union may, within twenty-one (21) calendar days from the receipt of the Employer’s decision in Step 2 of the grievance procedure, submit the grievance to the American Arbitration Association Both the Union and the Employer agree to abide by the American Arbitration Association’s Voluntary Labor Arbitration Rules. Each party will be responsible for one-half (1/2) the total cost of the arbitrator as well as the location of the hearing. Each party will be responsible for the expenses of its own representatives and witnesses for time lost, and the cost of the transcript where there is no mutual agreement to order it. The parties may mutually agree to establish a panel of arbitrators and the procedures for selecting an arbitrator among the panel. The arbitrator shall have no power to add to, subtract from, or modify the terms of the agreement. The decision of the Vice- President or designate shall be delivered in writing within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-President or designate, the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or grievance arising directly between Management and the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance arbitrator shall be final and binding upon Management, on both parties. Procedures: The lack of a response by the Employer within the prescribed time shall be construed as a negative response and the Union shall have the right to proceed to the next step. The Union and the employee or employees concerned. 7.06 The time Employer may agree to submit a grievance initially at Step 3/Arbitration of the grievance procedure. Time limits provided in this article may be extended by mutual written agreement between of the parties concernedUnion and the Employer. Such extension shall be in writing. Grievances arising after the expiration of the Agreement shall not be arbitrable.

GRIEVANCES AND ARBITRATION. 7.01 For the purpose of No employee shall be discharged withoutjustifiable cause. Any discharge may be treated as any other dispute under this Agreement. In the event that any employee is unjustly discharged, and it is proven to the satisfaction of both parties, then the employee is to be reinstated with full compensation for lost time or any arrangements mutually agreed upon by both parties. Any employee who has served the probationary period shall have the right to present a grievance, providing that this notice of grievance is defined as a dispute, claim or complaint involving the interpretation, administration, application or alleged violation of the provisions of this Agreement. STEP 1 If an employee has a complaint, he shall discuss it with his immediate Supervisor served within five (5) working days after of the circumstances giving rise to incident that gave grounds for the complaint have originated or occurredgrievance. The employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if the complaint is procedure to be considered as Step 1. followed in adjusting of any dispute or grievance shall be: The Supervisor employee with the dispute or grievance and the Plant Superintendent involved shall give his decision endeavour to adjust within three four (34) working days. Failing Settlement: STEP 2 Within three (3) working days after the decision is given alleged grievance but, failing suitable adjustment, the grievance, with full explanation, shall be put in writing and a copy thereof supplied by the immediate Supervisor, the grievance shall be submitted in writing by the Grievance Committee employee to the Vice-President or designate, and shall include the section(s) of the Agreement allegedly violated and the redress sought. The decision of the Vice- President or designate shall be delivered in writing within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-President or designate, the grievance shall be submitted in writing by both the Grievance Committee and shall include the section(sEmployer within two (2) of days after the Agreement allegedly violated Superintendent and the redress soughtemployee have failed to agree. A meeting will then be held between The Grievance Committee, the President & CEO or his/her designate and employee, the with representatives the Employer, shall meet within ten (10) days after receiving the written grievance. Failing settlement in Step the Grievance Committee, including the Local Union Business Manager or his/her designateemployee, a representative of the Union, the Superintendent, with representatives the Employer, shall meet within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision days of the President & CEO shall step meeting. It is understood that not more than one (1) representative of either the Union or Employer may not be delivered in writing within five a regular employee of the Employer. Failing a satisfactory adjustment, after the above procedure has been completed, the Grievance may be referred to a sole arbitrator, not later than (515) working days following from the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be date of the subject of a grievance. 7.03 Any difference or grievance arising directly between Management meeting held under If the Employer and the Union (which are unable to agree as to a sole arbitrator, the Federal Minister of Labour shall not include matters that employees are personally entitled be requested to grieve upon) may name a sole arbitrator. to by both parties and confirmed in writing. The jurisdiction of the sole arbitrator shall be submitted in writing by either party at Step 3 within five (5) full working days after the circumstances giving rise restrained to the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by terms and conditions spelled out in the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management Collective Agreement. The Employer and the Union with respect to a grievance shall share the cost of the sole arbitrator and each party shall be final and binding upon Management, responsible for their own costs during the Union and the employee or employees concernedArbitration. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For the purpose of this Agreement, a Item X (M-21) Revise Article IX as follows: Section 1 A grievance is hereby defined as a dispute, claim or complaint involving the interpretation, administration, application or alleged violation of the provisions terms of this Agreement. STEP 1 If an agreement or a violation of the law governing the employee-employer relationship, or any type of supervisory conduct which unlawfully or unjustly denies to any employee has a complaint, he his job or any benefit arising out of his job. Such grievance shall discuss it with his immediate Supervisor within five be filed as promptly as possible but no later than thirty (530) working days after the circumstances source or cause of the grievance first becomes known to the employee., except that a grievance in connection with the protest of a job assignment shall be governed by the provisions of Article III, Section 7 (E) of this agreement. (A) If any disagreement or dispute arises between the parties hereto, as to the meaning or interpretation of the terms of this agreement, or as to the rights of either party hereunder, the matter shall be handled in the simplest and most direct manner; and unless the procedure, or any part thereof, is waived by mutual consent, the matter shall be taken up as follows: (1) The employee concerned and/or his Union representative must discuss the issue with the immediate supervisor within thirty (30) days of the incident which caused the grievance prior to the issue being presented as a grievance. If the parties are unable to resolve the issue through this discussion, the employee and/or his Union Representative must submit the grievance as a first step grievance to the supervisor and to the Labor Relations department in writing via e-mail within thirty (30) days of the date of the incident giving rise to the complaint have originated or occurredgrievance. to the supervisor, in writing, within fourteen (14) days of the discussion. The supervisor will respond, in writing, with a copy to the Labor Relations Department, within seven (7) days following receipt of the written first step grievance. If no mutually satisfactory solution is found and the employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if or the complaint is local Union desires to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after pursue the decision is given by the immediate Supervisorgrievance, the grievance shall be submitted filed in writing through the U.S. Mail or by utilizing electronic mail (email) to transmit the grievance, to the Labor Relations Department of the Company within seven (7) days after the supervisors written first step response. This step shall not apply to grievances over the Company’s decision to discharge employees. Grievances regarding the discharge of an employee shall be submitted to Labor Relations as a second first step grievance postmarked via e-mail no later than thirty (30) days after the date of discharge. (2) Between the Grievance Committee of the Local Union and at least one member of management from a level above first-line supervisor (subject to the Vice-President or designate, provisions of Paragraph E below) and shall include the section(s) a representative of the Agreement allegedly violated and Labor Relations Department at a meeting to be held within thirty-one (31) days of the redress soughtreceipt of the written grievance by the Company, provided that any information request(s) submitted by the Union have been responded to by the Company prior to the meeting. If the information request(s) has not been responded to, then the meeting shall be held in abeyance until the information request has been responded to. The decision Grievance Committee then shall have sufficient time, not to exceed thirty (30) days from the postmark date of the Vice- President or designate shall Company’s response, in which to investigate the grievance before the meeting is held. A meeting will be delivered in writing held within five thirty one (531) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision Union has notified the Company that the Grievance Committee has investigated the grievance. If the grievant is given absent from a second first step grievance meeting without forty-eight (48) hours or more prior notice to Labor Relations from either the grievant or the Union, the meeting shall be held as scheduled or the grievance shall be discontinued by the ViceUnion. In the event a grievant is unable to attend as a result of illness, emergency or unforeseen work related causes, the grievance shall either be heard or rescheduled at the request of the Union. If forty-President eight (48) hours notice is given, then the grievance shall be rescheduled. If a member of management from a level above first-line supervisor is absent for reasons other than illness, emergency or designateunforeseen work related causes, the grievance shall be submitted in writing by sustained; otherwise it will be rescheduled. Within twenty-one (21) days after the meeting is held, the Company shall postmark its response to the Grievance Committee and respond to the grievance in writing via e-mail to the Union Business Manager, System Council U-8. If the Grievance Committee desires to pursue the grievance then it shall include within twenty (20) days after the section(s) postmark electronic date stamp of the Agreement allegedly violated Company's response, postmark its notice notify the Company via e-mail to the Labor Relations Department that the grievance is to be taken to the third second step; then (3) (a) Between the System Council Committee (which shall not consist of more than five (5) members) and representatives of the redress soughtCompany at a meeting to be held within forty (40) days after notice from the Grievance Committee is received. If additional information request(s) are made by the Union, then the meeting shall be held in abeyance until the information request has been responded to. The System Committee then shall have sufficient time, not to exceed thirty (30) days from the postmark date of the Company’s response, in which to investigate the grievance before the meeting is held. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten forty (1040) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or grievance arising directly between Management and the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at Step 3 within five (5) full working days after the circumstances giving rise to Union has notified the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by Company that the Grievance Committee in writing at Step 3 within five has investigated the grievance. The Labor Relations Department will appoint an appropriate management panel. An International Representative may be present. Within twenty-one (521) full working days after the circumstances giving rise meeting is held, the Company shall postmark e-mail its decision to the complaint or grievance have originated or occurredSystem Council Business Manager. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For Section 1. A Civil Service employee may process his/her grievance through either the purpose Civil Service appeal procedure or the contract grievance procedure. If an appeal is filed under the Civil Service appeal procedure, while proceedings are taking place under the contract procedure, then the contract grievance procedure shall cease and shall not be permitted to be reinstituted. If an appeal is filed under the Civil Service appeal procedure, the employee shall not be entitled to institute proceedings under the contract grievance procedure, all rights to do so being waived by the exercise of an option by the employee to utilize the Civil Service procedure. Section 2. Any grievance or dispute which may arise concerning the application, meaning or interpretation of this AgreementAgreement shall be settled in the following manner: STEP 1. The employee, a either alone or accompanied by the Association representative or the Association where entitled, shall present the grievance is defined as a disputein writing to his/her District Office Commander, claim or complaint involving the interpretation, administration, application or alleged violation within 15 working days of the provisions date of this Agreementits occurrence or knowledge of its occurrence, whichever is later. The District Office Commander shall attempt to resolve the matter and report his/her decision to the employee in writing within 10 working days of its presentation. STEP 2. In the event the grievance has not been satisfactorily resolved at Step 1, written appeal may be made by the employee or Association representative within 7 working days of the Step 1 If an employee has decision to the Bureau of Employee Relations, Office of Administration and shall contain a complaintcopy of the Step 1 decision. Upon receipt of the grievance at Step 2, he a representative from the Bureau of Employee Relations, and the PLEA Grievance Chairman shall discuss it with his immediate Supervisor within schedule a grievance committee meeting consisting of no more than five (5) representatives for the Employer (including representation from BLCE, the Bureau of Employee Relations and the Department’s Human Resources Office) and no more than five (5) representatives from the PLEA Grievance Committee. The joint committee shall schedule a day to meet within 15 working days, unless the parties agree otherwise. STEP 3. Should the Grievance Committee be unable to resolve the grievance(s) at Step 2, an appeal may be initiated by the Association serving upon the Employer a notice in writing of the intent to proceed to arbitration within 7 working days after the circumstances giving rise to grievance committee meeting. Said notice shall identify the complaint have originated or occurred. The employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after the decision is given by the immediate Supervisor, the grievance shall be submitted in writing by the Grievance Committee to the Vice-President or designate, and shall include the section(s) provisions of the Agreement allegedly violated and the Section 3. An employee shall be permitted to have a representative of the Association present at each step of the grievance procedure. Section 4. This Article is not applicable to Liquor Enforcement Officer Trainees during their entire training period. Section 5. The Department and the redress sought. The decision Association agree to meet and discuss for the purpose of the Vice- President or designate shall be delivered in writing within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-President or designate, the establishing a grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or hisnumbering/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or grievance arising directly between Management and the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at tracking system for Step 1 through Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurredgrievances. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For 22.01 It is the purpose intent of this AgreementArticle to establish a means for prompt adjustment of working problems and personal grievances at the job level by conference between the Supervisor and the employee involved, provided the Union Representative has been given an opportunity to be present. If not resolved at this informal level, a formal written grievance shall be filed. The grievance shall contain a full statement of the grievance and the facts upon which it is based, the Contract section alleged to have been violated and the action, remedy or adjustment sought. In grievances filed on behalf of individual employees, the grievance shall be signed, by the affected employee, prior to Step 1 of the Grievance Procedure. Grievances shall be processed according to the steps and time limits specified. These time limits may be extended upon written mutual consent of the parties. 22.02 Except for payroll adjustment, no grievances shall be filed or processed based on facts or events, or omissions within the employee's knowledge which have occurred more than twenty- three (23) working days (thirty working day while on travel) before such grievance is defined as filed. Both parties agree to exert an xxxxxxx effort to settle such grievance promptly through the following steps: Step 1. The employee involved shall first confer with his Supervisor in order to amicably settle the matter, provided the Xxxxxxx has been given an opportunity to be present. Any and all grievances shall be handled during normal working hours without any unnecessary interruption of work. If the dispute is not resolved amicably then the employee or Xxxxxxx may file a dispute, claim grievance. Within three (3) work days after receipt of grievance the Supervisor shall submit a written answer to the affected employee or complaint involving the interpretation, administration, application or alleged violation of the provisions of this AgreementXxxxxxx. Step 2. If the grievance is not settled in STEP 1 If an employee has a complaint1, he the Employee or Union Xxxxxxx may take the written grievance and submit it to the Company's Site Supervisor or designee within five (5) work days of receipt from 1st Step answer. The Employee or the Union and the Company will attempt to settle/resolve the issue. Both the Employee, or if represented by the Union the Union Xxxxxxx and Site Supervisor or designee shall discuss it with his immediate Supervisor either meet in person or by telephone within five (5) working days. If the issue is not resolved, the Site Supervisor or designee has ten (10) days after the circumstances giving rise to submit his/her answer, to the complaint have originated Union Xxxxxxx. Step 3. If not settled/resolved at Step 2, the Employee, or occurred. The employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after the decision is given represented by the immediate SupervisorUnion, the Union may submit the grievance shall be submitted in writing by the Grievance Committee to the Vice-President Company's Program Manager or designate, and shall include the section(s) of the Agreement allegedly violated and the redress sought. The decision of the Vice- President or designate shall be delivered in writing designee within five (5) working days following receipt of submissiondays. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-President The Company's Program Manager or designate, the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated designee and the redress sought. A meeting Union's Business Representative or designee will then be held between the President & CEO meet in person or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, by telephone conference within a further ten (10) working dayswork days and attempt to resolve any grievance. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of If unable to resolve the President & CEO grievance, the Program Manager or designee shall be delivered in writing submit a written answer to the Union within five (5) working work days. Step 4. The Union's Business Representative may submit, within ten (10) work days following the meetingCompany's Step 3 answer, written notice to the Company’s Human Resources Manager of its intent to arbitrate. The Union will request the Federal Mediation and Conciliation Service to submit an arbitration panel of seven (7) names to each party. The remaining arbitrator after alternating strikes will be the arbitrator. The Union will notify the Arbitrator of his selection and will coordinate schedules between the Company, Arbitrator and Union. The cost of the Arbitrator will be shared equally among the parties. The 22.03 The arguments before the Arbitrator will be oral, written or both. The Arbitrator shall not have the authority to add to, subtract from, modify, alter or change any of the terms of this Agreement. The Arbitrator's authority is to interpret and apply provisions of this Agreement. The Arbitrator shall be bound entirely by the records presented in the form of evidence presented at the hearing and the Collective Bargaining Agreement. 7.02 It 22.04 The parties may file post-hearing briefs. The Arbitrator shall render his decision within thirty (30) days of the close of the hearing or receipt of the briefs. The Arbitrator's decision shall be in writing. The award shall be delivered or mailed to each party. 22.05 No more than one (1) grievance shall be submitted to the same Arbitrator, unless there is acknowledged that any claim that a regular employee has been disciplined more than one (1) grievance on the same issue. 22.06 All time limits shall be strictly adhered to and may only be extended by mutual agreements of the parties. Failure of the grievant, the Union, or discharged without just cause or in a discriminatory manner the Company to meet the time limits will terminate all proceedings and no further action may be taken. The determination of the subject of a grievancegrievance will be awarded to the timely party. 7.03 Any difference or grievance arising directly between Management and 22.07 The decision of the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance Arbitrator shall be final and binding upon Management, the Union and the employee or employees concernedon all parties. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For Item X (M-21) Revise Article IX as follows: Section 1 (A) If any disagreement or dispute arises between the purpose parties hereto, as to the meaning or interpretation of the terms of this Agreementagreement, a or as to the rights of either party hereunder, the matter shall be handled in the simplest and most direct manner; and unless the procedure, or any part thereof, is waived by mutual consent, the matter shall be taken up as follows: (1) The employee concerned and/or his Union representative must discuss the issue with the immediate supervisor within thirty (30) days of the incident which caused the grievance is defined prior to the issue being presented as a disputegrievance. If the parties are unable to resolve the issue through this discussion, claim or complaint involving the interpretation, administration, application or alleged violation employee and/or his Union Representative must submit the grievance as a first step grievance to the supervisor and to the Labor Relations department in writing via e-mail within thirty (30) days of the provisions date of this Agreement. STEP 1 If an employee has a complaint, he shall discuss it with his immediate Supervisor within five (5) working days after the circumstances incident giving rise to the complaint have originated or occurredgrievance. to the supervisor, in writing, within fourteen (14) days of the discussion. The supervisor will respond, in writing, with a copy to the Labor Relations Department, within seven (7) days following receipt of the written first step grievance. If no mutually satisfactory solution is found and the employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if or the complaint is local Union desires to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after pursue the decision is given by the immediate Supervisorgrievance, the grievance shall be submitted filed in writing through the U.S. Mail or by utilizing electronic mail (email) to transmit the grievance, to the Labor Relations Department of the Company within seven (7) days after the supervisors written first step response. This step shall not apply to grievances over the Company’s decision to discharge employees. Grievances regarding the discharge of an employee shall be submitted to Labor Relations as a second first step grievance postmarked via e-mail no later than thirty (30) days after the date of discharge. (2) Between the Grievance Committee of the Local Union and at least one member of management from a level above first-line supervisor (subject to the Vice-President or designate, provisions of Paragraph E below) and shall include the section(s) a representative of the Agreement allegedly violated and Labor Relations Department at a meeting to be held within thirty-one (31) days of the redress soughtreceipt of the written grievance by the Company, provided that any information request(s) submitted by the Union have been responded to by the Company prior to the meeting. If the information request(s) has not been responded to, then the meeting shall be held in abeyance until the information request has been responded to. The decision Grievance Committee then shall have sufficient time, not to exceed thirty (30) days from the postmark date of the Vice- President or designate shall Company’s response, in which to investigate the grievance before the meeting is held. A meeting will be delivered in writing held within five thirty one (531) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision Union has notified the Company that the Grievance Committee has investigated the grievance. If the grievant is given absent from a second first step grievance meeting without forty-eight (48) hours or more prior notice to Labor Relations from either the grievant or the Union, the meeting shall be held as scheduled or the grievance shall be discontinued by the ViceUnion. In the event a grievant is unable to attend as a result of illness, emergency or unforeseen work related causes, the grievance shall either be heard or rescheduled at the request of the Union. If forty-President eight (48) hours notice is given, then the grievance shall be rescheduled. If a member of management from a level above first-line supervisor is absent for reasons other than illness, emergency or designateunforeseen work related causes, the grievance shall be submitted in writing by sustained; otherwise it will be rescheduled. Within twenty-one (21) days after the meeting is held, the Company shall postmark its response to the Grievance Committee and respond to the grievance in writing via e-mail to the Union Business Manager, System Council U-8. If the Grievance Committee desires to pursue the grievance then it shall include within twenty (20) days after the section(s) postmark electronic date stamp of the Agreement allegedly violated Company's response, postmark its notice notify the Company via e-mail to the Labor Relations Department that the grievance is to be taken to the third second step; then (3) (a) Between the System Council Committee (which shall not consist of more than five (5) members) and representatives of the redress soughtCompany at a meeting to be held within forty (40) days after notice from the Grievance Committee is received. If additional information request(s) are made by the Union, then the meeting shall be held in abeyance until the information request has been responded to. The System Committee then shall have sufficient time, not to exceed thirty (30) days from the postmark date of the Company’s response, in which to investigate the grievance before the meeting is held. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten forty (1040) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or grievance arising directly between Management and the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at Step 3 within five (5) full working days after the circumstances giving rise to Union has notified the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by Company that the Grievance Committee in writing at Step 3 within five has investigated the grievance. The Labor Relations Department will appoint an appropriate management panel. An International Representative may be present. Within twenty-one (521) full working days after the circumstances giving rise meeting is held, the Company shall postmark e-mail its decision to the complaint or grievance have originated or occurredSystem Council Business Manager. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 Section 5.1. A grievance shall be considered to exist when there is a disagreement involving the interpretation or application of the Agreement. A grievance shall be presented within ten (10) administrative work days after the date of its occurrence or after the date on which the condition causing the disagreement becomes known to the affected employee or the Union, whichever is later. In no event, however, may a grievance be filed more than thirty (30) days following the date of the occurrence from which the grievance arose. This thirty (30) day limit is designed to accommodate employees who were on leave status including vacation, at the time of the occurrence. An employee returning from leave has ten (10) administrative work days to file a grievance over an occurrence during the term of his leave, provided the thirty (30) day limit is not exhausted. For the purpose purposes of this AgreementArticle, the Union shall be defined as the President and Business Agent of Local 400, or his designee. Section 5.2. Grievances or disputes which may arise between the parties shall be settled in the following manner: Step 1. The Union Xxxxxxx, with the complaining employee, shall present the grievances or dispute in writing to the Chief of Police within ten (10) administrative work days after the date of its occurrence or the date on which the condition causing the disagreement becomes known to the Union, but under no circumstances longer than thirty (30) days following the date of the occurrence. This thirty (30) day limit is designed to accommodate employees who were on leave status including vacation, at the time of the occurrence. An employee returning from leave has ten (10) administrative work days to file a grievance over an occurrence during the term of his leave, provided the thirty (30) day limit is defined as a dispute, claim or complaint involving not exhausted. All written grievances should contain the interpretation, administration, application or alleged violation following information: A. Aggrieved employee's name; B. Aggrieved employee's classification; X. Xxxx grievance is being filed in writing; D. Date and time grievance occurred; E. Description of incident giving rise to the provisions grievance; F. Articles and sections of this Agreement.Agreement violated; and STEP 1 If an employee has a complaint, he G. Resolution requested. The Chief shall discuss it with his immediate Supervisor attempt to adjust the matter and shall respond to the Union Xxxxxxx within five (5) working administrative work days. Step 2. If after the grievance has been presented to the Chief of Police the grievance has not been satisfactorily resolved, the Union Xxxxxxx and the complaining employee shall, within five (5) administrative work days after Step 1 is completed, file a written appeal with the circumstances giving rise Safety Service Director, with copies to the complaint have originated or occurredChief of Police, on standard Union grievance form for this purpose. The employee may, if he wishes, be accompanied by Safety Service Director and the Union Representative shall establish a Xxxxxxx. The Xxxxxxx shall give notice if the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after the decision is given by the immediate Supervisor, the grievance shall be submitted in writing by the Grievance Committee to the Vice-President or designatetime and date for an appeal hearing, and shall include so notify the section(s) Union representative or Xxxxxxx, the employee and Chief of the Agreement allegedly violated and the redress soughtPolice. The Safety Service Director shall issue his decision of the Vice- President or designate shall be delivered in writing within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working administrative work days after the decision hearing. Step 3. If the grievance is given still unsettled, either party may, within fifteen (15) administrative work days after the reply of the Safety Service Director by written notice to the Vice-President or designateother, request arbitration. Section 5.3. Should the Employer not respond at any step of the procedure within the prescribed time, the relief requested will be considered granted unless the time limits herein specified are extended by mutual consent. Any grievance not appealed from an answer at any step of the grievance procedure to the next step of the grievance procedure within the number of days specified without good cause shown, shall be submitted considered settled on the basis of the last answer and not subject to further review, unless the time limits herein specified are extended by mutual consent. Section 5.4. Nothing in this Agreement shall in any way limit the right of any employee to utilize any procedure or seek any remedy pursuant to any state or federal law or regulation. Section 5.5. Any complaining employee or Union Representative may withdraw a grievance at any point by submitting in writing by a statement to that effect, unless the Grievance Committee and shall include grievance is pursued to preserve the section(s) integrity of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meetingcontract. 7.02 It Section 5.6. If arbitration is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or grievance arising directly between Management and the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing requested by either party at following Step 3 within five 2 of the grievance procedure outlined in Section 5.2 above, then the party requesting the arbitration shall request the Federal Mediation and Conciliation Service to provide a panel of seven (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.7)

GRIEVANCES AND ARBITRATION. 7.01 For A. It is agreed to and understood by both parties that there shall be a procedure for the purpose resolution of grievances or misunderstandings between the parties arising from the application or interpretation of this Agreement, a . This grievance procedure is defined as a dispute, claim or complaint involving the interpretation, administration, exclusive method of resolving disputes relating to the application or alleged violation of the provisions and interpretation of this Agreement. The Sheriff reserves the right to discipline, demote, suspend, or discharge a permanent full time employee for just causes; and such action shall be subject to the grievance procedure. An employee may request the presence of a union representative at an interview they feel may lead to disciplinary action. Such interview shall be conducted at a reasonable time. All bargaining unit employees shall be subject to the Firefighter’s Xxxx of Rights. STEP 1 If an B. Grievances will be processed in the following manner. Upon mutual written consent, the Union and Sheriff may agree to expedite the grievance to a higher step or to proceed arbitration. Prior to initiating a formal grievance, the employee has a complaint, he shall must discuss it the alleged grievance with his their immediate Supervisor within five (5) working days after supervisor outside the circumstances giving rise to the complaint have originated or occurredbargaining unit. The employee may, if he wishes, be accompanied by union will make a Xxxxxxxgood faith effort to provide a copy to Office of the General Counsel. The Xxxxxxx Failure to provide such copy shall give notice if the complaint is to be considered as not raise a claim of procedural arbitrability. Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after the decision is given Initial Review A written grievance must be presented on a grievance form provided by the immediate SupervisorSheriff within thirty (30) calendar days from the date the employee knew or should have known of the events given rise to an alleged grievance. Upon receipt of a written grievance, the grievance Deputy Chief shall be submitted in writing by investigate the Grievance Committee to the Vice-President or designate, facts and shall include the section(s) of the Agreement allegedly violated and the redress sought. The decision of the Vice- President or designate shall be delivered in writing conduct a meeting within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-President or designate, the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working daysdays with the grievant, Union, Fire Rescue personnel and any other persons possessing knowledge considered critical by the Deputy Chief. The Corporation President & CEO may have Union will be notified by the Fire Rescue Department of the time and place of such counsel a meeting and assistance as he may desireshall be entitled to attend. The decision grievant may be accompanied at this meeting by a Union representative. The Deputy Chief shall notify the grievant and the Union of the President & CEO shall be delivered decision in writing within five ten (510) working days following the date of the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or grievance arising directly between Management and the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For Section 1. A Civil Service employee may process his/her grievance through either the purpose Civil Service appeal procedure or the contract grievance procedure. If an appeal is filed under the Civil Service appeal procedure, while proceedings are taking place under the contract procedure, then the contract grievance procedure shall cease and shall not be permitted to be reinstituted. If an appeal is filed under the Civil Service appeal procedure, the employee shall not be entitled to institute proceedings under the contract grievance procedure, all rights to do so being waived by the exercise of an option by the employee to utilize the Civil Service procedure. Section 2. Any grievance or dispute which may arise concerning the application, meaning or interpretation of this AgreementAgreement shall be settled in the following manner: STEP 1. The employee, a either alone or accompanied by the Association representative or the Association where entitled, shall present the grievance is defined as a disputein writing to his/her District Office Commander, claim or complaint involving the interpretation, administration, application or alleged violation within 15 working days of the provisions date of this Agreementits occurrence or knowledge of its occurrence, whichever is later. The District Office Commander shall attempt to resolve the matter and report his/her decision to the employee in writing within 10 working days of its presentation. STEP 1 If an 2. In the event the grievance is not settled at Step 1, the appeal must be presented in writing by the employee has a complaintor Association representative to his/her Bureau Director, he shall discuss it with his immediate Supervisor within five (5) 10 working days after the circumstances giving rise District Office Commander's response is due. The Bureau Director, or his/her designated representative, shall respond in writing to the complaint have originated or occurred. The employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if and Association representative within 10 working days after receipt of the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement:appeal. STEP 3. An appeal from an unfavorable decision at Step 2 Within three (3) shall be presented by the employee or Association representative to the Commissioner within 10 working days after the decision response from Step 2 is given due. The Commissioner, or his/her designated representative shall respond in writing to the employee and Association representative within 10 working days after receipt of the appeal. STEP 4. In the event the grievance has not been satisfactorily resolved at Step 3, written appeal may be made by the immediate Supervisoremployee or Association representative within 10 working days of the Step 3 decision to the Bureau of Labor Relations, Office of Administration and shall contain a copy of the grievance Step 2 and Step 3 decisions. The Bureau of Labor Relations, Office of Administration shall be submitted issue a decision in writing to the Association within 10 working days after receipt of the appeal. STEP 5. An appeal from an unfavorable decision at Step 4 may be initiated by the Grievance Committee Association serving upon the Employer a notice in writing of the intent to proceed to arbitration within 10 working days after receipt of the Vice-President or designateStep 4 decision. Said notice shall identify the provisions of the Agreement and the employee involved, and shall include the section(s) a copy of the Agreement allegedly violated and the redress sought. The decision of the Vice- President or designate shall be delivered in writing within five (5) working days following receipt of submission. Failing Settlement: STEP 3 Within three (3) working days after the decision is given by the Vice-President or designate, the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or Section 3. An employee shall be permitted to have a representative of the Association present at each step of the grievance arising directly between Management procedure up to and the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at including Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred4. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise Section 4. This Article is not applicable to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.Liquor Enforcement Officer Trainees during their

GRIEVANCES AND ARBITRATION. 7.01 For Any dispute between the purpose of this AgreementCity and the Union concerning an interpretation, a grievance is defined as a disputeapplication, claim of breach, or complaint involving the interpretation, administration, application or alleged violation of the provisions express terms of this AgreementAgreement shall be deemed a grievance. All grievances shall be processed only in accordance with this Article. STEP 8.1.1 Step 1: In the event that the Union and the aggrieved employee elect to process a grievance, the shop xxxxxxx or business representative, with the participation of the aggrieved employee, shall take the grievance up with their immediate supervisor. At this first stage there is no requirement that the grievance be reduced to writing and all efforts should be made to resolve the grievance informally. Nonetheless, all grievances shall be brought to Step 1 If an employee has a complaint, he shall discuss it with his immediate Supervisor stage within five (5) working days after of the circumstances giving rise knowledge of any alleged contract violation. In any of these 5 Steps, an extension to the complaint have originated or occurredtime constraints may be granted after submitting a written request. 8.1.2 Step 2: If the grievance is not resolved at the Step 1 stage, the Union shall then reduce the grievance to writing and specifically reference the Article and Section of this Agreement which the grieved actions allegedly violate. Management shall be under no obligation to consider the grievance at the Step 2 process unless a specific article and section are referenced by the Union in the written grievance. The employee may, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement: STEP 2 Within three (3) working days after the decision is given by the immediate Supervisor, the grievance written Grievance shall be submitted in writing by the Grievance Committee to the Vice-President or designate, Operations Manager of Water and shall include the section(s) of the Agreement allegedly violated and the redress sought. The decision of the Vice- President or designate shall be delivered in writing Wastewater Utilities within five (5) working days following receipt of submissionthe Step 1 answer, whether that answer be oral or written. Failing Settlement: STEP 3 Within three (3) working days after In the decision event that the grievance is given by not resolved to the Vice-President or designatesatisfaction of the parties at the Step 2 level, the Operations Manager shall provide the Union with a written response to the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or grievance arising directly between Management and the Union (which shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, its receipt by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurredOperations Manager. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.

GRIEVANCES AND ARBITRATION. 7.01 For SEC. 1 Should differences arise between the purpose Commission and its employees as to the meaning and application of the provision of this Agreement, a grievance is defined Agreement an xxxxxxx effort shall be made to settle such differences as a dispute, claim or complaint involving soon as possible in the interpretation, administration, application or alleged violation of the provisions of this Agreement.following manner: STEP 1 If an The aggrieved employee has a complaint, he and his/her xxxxxxx shall discuss it the complaint with his immediate Supervisor supervisor(s) within five (5) working days (excluding Saturday’s, Sunday’s and Holiday’s) following the happening or incident of the complaint. The supervisor(s) shall answer the complaint within forty-eight (48) hours after the circumstances giving rise to the complaint have originated or occurred. The employee maydiscussion (excluding Saturday’s, if he wishes, be accompanied by a Xxxxxxx. The Xxxxxxx shall give notice if the complaint is to be considered as Step 1. The Supervisor shall give his decision within three (3) working days. Failing Settlement:Sunday’s and Holiday’s). STEP 2 Within three (3) working days after If the decision verbal answer given at the previous step is given unsatisfactory the complaint shall be reduced to writing, signed by the immediate Supervisoraggrieved employee and xxxxxxx, the grievance and it shall be submitted in writing by the Grievance Committee to the Vice-President or designate, and known as a “grievance.” The written grievance shall include the section(sfollowing: (A) A statement of the grievance and the facts upon which it is based. (B) The remedy or correction requested. (C) The section or sections of this Agreement relied upon or claimed to have been violated. This does not prohibit the use of other sections of the Agreement allegedly violated in the Union's discussion of the grievance. A meeting will then be held, within thirty (30) days of the receipt of the grievance, between the General Manager/designee(s) and the redress soughtUnion Grievance Committee, which may consist of the Xxxxxxx, the Aggrieved Employee and Business Manager/designee. The decision of General Manager shall answer the Vice- President or designate shall be delivered grievance in writing within five (5) working days following receipt of submission(excluding Saturday’s, Sunday’s and Holiday’s). Failing Settlement:The General Manager's written answer shall contain the reasons for his/her decision. STEP 3 Within three (3) working days after In the decision is given by event the Vice-President or designate, the grievance shall be submitted in writing by the Grievance Committee and shall include the section(s) of the Agreement allegedly violated and the redress sought. A meeting will then be held between the President & CEO or his/her designate and the Grievance Committee, including the Local Union Business Manager or his/her designate, within a further ten (10) working days. The Corporation President & CEO may have such counsel and assistance as he may desire. The decision of the President & CEO shall be delivered in writing within five (5) working days following the meeting. 7.02 It is acknowledged that any claim that a regular employee has been disciplined or discharged without just cause or in a discriminatory manner may be the subject of a grievance. 7.03 Any difference or grievance arising directly between Management and the Union (which dispute shall not include matters that employees are personally entitled to grieve upon) may be submitted in writing by either party at Step 3 have been satisfactorily settled within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.04 When a group of employees has a complaint or grievance, it may be submitted, by the Grievance Committee in writing at Step 3 within five (5) full working days after the circumstances giving rise to the complaint or grievance have originated or occurred. 7.05 All decisions arrived at between Management and the Union with respect to a grievance shall be final and binding upon Management, the Union and the employee or employees concerned. 7.06 The time limits provided in this article may be extended by mutual written agreement between the parties concerned.thirty