Inkjet Printing Systems Consumables. There are no warranties on consumables such as filters and light bulbs, or printheads. Printheads: In the event of failure, printheads will be refurbished or replaced without charge (including freight and insurance for return) during Customer's then-current “No Charge Refurbishment" (NCR) period. In the event of failure during the NCR period, the consumable portion of the printhead will be either replaced without charge with a refurbished printhead carrying the remaining hours of the applicable NCR, or replaced at the then-current prorated charge with a refurbished printhead set at zero hours. In some cases, a credit may apply if the replacement printhead has an NCR less than the remaining hours of the failed printhead NCR. For Inkjet Printing Systems Equipment, after the NCR periods, Kodak will refurbish or exchange for refurbished printheads that are returned to Kodak’s location, at then-current prices in accordance with Kodak's Printhead Refurbishment and Exchange Policy. Customer will pay freight to and from Kodak’s location and will insure printheads during transit. The charge for refurbishment shall be based on Kodak’s then-current price and may be increased without prior notice. For Equipment sold under the “Click Charge Plan," all charges for printhead refurbishments are included in the Click Charge". Printheads will not be refurbished or replaced if they are used with inks, fluids or other supplies that are not supplied by Kodak or manufactured by Customer to Kodak’s specifications with Kodak’s prior written approval (collectively, “Kodak-Approved Supplies"). Use of ink, fluids or supplies other than Kodak-Approved Supplies with the Equipment can have a material negative impact on the performance of the Equipment. Failure to use exclusively Kodak-Approved Supplies with the Equipment will impact the availability of printhead refurbishment services (as noted above), and the price and availability of service contracts and other maintenance services. Kodak and/or its authorized representatives shall have the right to inspect the Equipment and audit Customer’s books, records and operations at any time to confirm Customer’s exclusive use of Kodak-Approved Supplies with the Equipment.
