EXCHANGE POLICY Clause Samples

An Exchange Policy clause outlines the terms under which a customer may return a purchased item and receive a replacement product instead of a refund. Typically, this clause specifies the time frame within which exchanges are permitted, the condition items must be in to qualify, and any exceptions such as final sale or custom items. Its core function is to provide clear guidelines for both the seller and buyer regarding product exchanges, thereby reducing disputes and setting expectations for post-purchase transactions.
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EXCHANGE POLICY. If a customer is not completely satisfied with a Pink Zebra product for any reason, he or she may exchange it within 45 days of the original order’s ship date. Order errors resulting from an incorrectly written or entered part number will be handled as exchanges. The exchanged product must be accompanied by the receipt, trouble ticket number and order number. The item must be exchanged for products of equal or greater value and any price difference would be the responsibility of the customer/Consultant. The item being exchanged must be featured in the current catalog. The customer or Consultant must pay the cost to ship the product back to Pink Zebra and Pink will ship the replacement product for free. If the item being exchanged is a limited edition or seasonal item and the product is no longer available, it may be exchanged for another item of equal or greater value.
EXCHANGE POLICY. If PURCHASER desires to return a specialty item in exchange for another specialty item, PURCHASER agrees to first contact ELITE to receive a return merchandise authorization (“RMA”) number. ELITE will honor PURCHASER’s request for such exchange AND apply an "Exchange Credit" to PURCHASER's account, provided a) returned item is being exchanged for another item of equal or greater value b) PURCHASER returns the item within thirty (30) days following the date ELITE ships the item, in its original package with the RMA number clearly written on the outside of box, c) freight is pre-paid by PURCHASER, d) the returned item is in a resalable condition, and e) the returned item is insured for the value of the replacement cost to PURCHASER against loss or damage during shipment, and shipped using U.S. Certified Mail or other reliable courier that provides written proof of delivery to the following address: Elite Software, Inc., ATTN: Returns, ▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇▇▇ ▇▇▇., #▇▇▇, ▇▇▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇, ▇.▇.▇. ELITE will not accept any shipments not clearly displaying the RMA number on the outside of package. If the exchanged item was of greater value than the returned item, payment for the difference, not including any shipping costs, must be paid by PURCHASER to ELITE before ELITE is able to ship the exchanged item to PURCHASER. Once the returned item is received by ELITE, ELITE will inspect the returned item to determine if PURCHASER is eligible for an exchange. If PURCHASER is eligible for an exchange, ELITE will i) first issue an Exchange Credit regarding the returned item, ii) request PURCHASER to immediately sign a new “Elite Software, Inc Specialty Items Order Form & Agreement” regarding the exchanged item, iii) invoice PURCHASER for the difference in costs between the returned item and the exchanged item, if applicable, and iv) ship the new item to PURCHASER once such agreement, and payment if applicable, is received and approved by ELITE. "Exchange Credit" equals the amount paid by PURCHASER for equipment, and does not include the cost paid by PURCHASER for shipping and handling fees. If PURCHASER initially paid with a credit card, this credit will NOT be issued back to PURCHASER's credit card, but will be applied to PURCHASER's account with ELITE with the understanding that credit will be applied toward the cost of the exchanged item. In the event thirty days pass from the date the returned item was first received by ELITE for the purpose of exchanging for anothe...
EXCHANGE POLICY. Retailer shall maintain a policy for the exchange and return of Goods and adjustments for Services rendered or not rendered that is in accordance with all applicable Laws and, to the extent the adjustment took place at a Store, shall promptly deliver a Credit Slip to the Cardholder and include credit for such return or adjustment in the Charge Data in accordance with the Operating Procedures in the event the return/exchange has been authorized in accordance with Retailer's policies.
EXCHANGE POLICY. 6.1. Exchange for the purposes of these Terms of Use shall mean the provision of a substitute but identical unit of the same model and description as was originally purchased/delivered unless for some unforeseen reasons the replacement is not available (“Exchange”). 6.2. No cash refunds, returns of a product or any exchanges except the Exchange mentioned herein will be allowed. In addition to rights you may have under applicable law, you may request to Exchange the product with an identical product within seven (7) Days from the date you receive it if the product is dead- on-arrival or otherwise suffers from a manufacturing defect, noticed upon delivery. 6.3. Exchange will not be provided unless the product is accompanied by all original packaging, manuals, accessories, free items and other components or parts that accompanied the product when it was delivered. Subject to applicable law, Exchange requests made after the seven (7) calendar days period will not be accepted. 6.4. If your product appears to be damaged or suffering from a manufacturing defect, please contact Samsung at the toll-free number 0800 – 726-786 or at ▇▇▇▇▇▇.▇▇@▇▇▇▇▇▇▇.▇▇▇. Samsung will assist you in performing diagnostics check. 6.5. To request an Exchange you should visit the authorized service centers listed in the following link ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/pk/support/service-center/. 6.6. You must provide valid photo identification and your original receipt to Exchange your product. 6.7. Upon receipt of your product, if you suspect that it may have been damaged at the time of delivery, but decide to accept it, you cannot make any claims subsequently and you will be deemed to have waived claims in this regard. 6.8. With respect to any freight damage claims made in accordance with this section of these Terms of Use, your Exchange request will be accepted only if the damage is reported immediately upon delivery, and the package is not moved from its originalship to” location. Please include all parts, original shipping box and packing material with the product. 6.9. As part of the Exchange process, we want to address your privacy concerns. Before you Exchange any product, it is your responsibility to delete any confidential, proprietary, or personal information, including de-activating your Google ID and any other accounts associated with the product, and removing all data and content stored on the product. If the product you purchased is a phone or Smart TV, please wipe your device cle...
EXCHANGE POLICY. 1. All exchange core units must be same identical part number and modification status unless otherwise agreed upon by BAM. 2. If exchange core units are not same identical part number and modification status, customer will be billed in addition for or forfeit the core deposit for all upgrade and/or replacement costs. 3. Exchange prices are based on the return of identical item with routine overhaul or repair costs. Cost of repair or overhaul above routine charges will be billed in addition to the exchange charges. 4. The exchange price will not be applicable in the case of abnormal or excessive damage due to fire, use, accident, abnormal wear or unauthorized repair. 5. All cores must be returned within ten (10) days from the date of removal or the cost of the core plus non cash fees will be billed in addition as appropriate by BAM.
EXCHANGE POLICY. For a period of 60 days from invoice date, Customer may exchange copier to equal or greater copier if said copier does not function to manufacturers specification published for the main unit of the copier, and may exchange all accessories also purchased from Copiermax with prior written approval from Copiermax Management. This does not apply to toner. Customer must allow any repair attempts deemed by Copiermax to be reasonable efforts prior to return authorization. Remember, your copier was just transported, and the most common time for the machine to need service is after shipment. Customer is responsible for any and all shipping costs, including insurance. In cases where the return is approved, a restocking fee of 20% applies to all returns. If customer returns, rejects or cancels shipment anytime subsequent to placing order customer agrees to pay all shipping and restocking fees, and to reimburse Copiermax for any service and installation charges. will, when return has been approved, arrange for return shipping at our corporate discount rates with usual shipping agent or agent of customers choosing so long as said shipper provides air ride, padded transportation. Equipment exchange request must be made to Copiermax within 60 days of original purchase date. Excessive usage on returned equipment may result in exchange adjustment. There are no refunds on new or used equipment, but customers may trade at full depreciated value against a refurbished machine, excluding shipping and installation. All returns of refurbished product are subject to a 30% return fee in addition to non- reimbursement of any and all shipping and delivery costs.
EXCHANGE POLICY. Exchange prices are quoted on the basis that the customer will return cores of the same part number as invoiced, in normal, repairable condition, in compliance with any applicable F.A.R.'s, and will include complete traceability data including aircraft registration, time on/off, cycles, etc., and will include a squawk and be signed by a certified technician or corporate officer. The Seller reserves the option to reject any returned units that have been damaged from external causes such as fire, crash, submersion, cannibalization, inept repair, abnormal wear, etc. If abnormal damage is found, either at the time of exchange or later during overhaul, the exchange price will not be applicable. Instead, the customer will be invoiced on a time and material basis for the abnormal work actually performed, plus the cost of the exchange unit. If an exchange core is found to be Beyond Economical Repair, the customer will be invoiced for the core charge listed on the original invoice. If an acceptable core is not received within thirty (30) days of date of invoice, the entire applicable core charge will be billed to the customer’s account. If an acceptable core is received over forty-five (45) days past date of invoice, Seller reserves the right to credit the core charge less a 20% late fee.
EXCHANGE POLICY. Returns Refunds (if applicable) Late or missing refunds (if applicable) Exchanges (if applicable) Return Shipping Personal information we collect How do we use your personal information? Sharing you personal Information Behavioural advertising Do not track
EXCHANGE POLICY. In the case that Customer is AOG (Aircraft on Ground) for a component, which is still in process at ITT, an exchange unit from ITT inventory may be provided, subject to availability. An exchange fee of 5% of the then current catalog price - will be applied in this case. If the AOG situation is due to ITT exceeding the normally agreed upon TAT, the exchange fee will be waived.