Invoicing of both Responsive Maintenance and Regular Contract Work. It is important to both VBCS and the customer, that there is a minimum delay between the carrying out of the service and payment of invoices. Delayed billing causes unpredictable fluctuations that can make business planning and budgeting more difficult. Invoices must be despatched to VBCS as soon as possible after the service has been carried out. All invoices are to be addressed to the Owners Corporation of the strata plan and not to VBCS. Where appropriate, relevant Work Order Number(s) must be quoted on all invoices. All invoices will be scrutinised for accuracy and validity by VBCS. Inaccurate or invalid invoices will not be paid and may jeopardise your suitability for future work;
Invoicing of both Responsive Maintenance and Regular Contract Work. It is important to both STMG and the customer, that there is a minimum delay between the carrying out of the service and payment of invoices. Delayed billing causes unpredictable fluctuations that can make business planning and budgeting more difficult. Invoices must be despatched to STMG as soon as possible after the service has been carried out. Our goal is 20 working days after the work has been completed. Faxed copies followed by mailed originals will be accepted. STMG reserves the right not to pay invoices received more than six (6) weeks after completion of the work; All invoices are to be addressed to the Owners Corporation of the strata plan and not to STMG. Relevant Work Order Number(s) must be quoted on all invoices. All invoices must be accompanied by an original (or copy) of the STMG Work Order. All invoices received that do not quote a work order number will be returned; It is a requirement of our agreement with STMG that our members supply itemised details of all jobs. Except where specifically agreed otherwise (for example a fixed price), invoices shall be itemised showing a full breakdown of all charges including labour (time x hourly rate), materials (item, number x unit price), and travel (distance x hourly rate). Invoices not itemised may be returned and not paid until corrected; All invoices will be scrutinised for accuracy and validity by STMG. Inaccurate or invalid invoices will not be paid and may jeopardise your suitability for future work; STMG Work Order Numbers have limited life and can only be invoiced once. Subsequent invoices quoting the same Work Order Number will not be processed and will be returned; Depending upon the terms of STMG’s contract with their customer, they may be unable to authorise work over a particular dollar value e.g. $500.00. Each Work Order forwarded to the trader and/or service provider will specify a “job limit” dollar value. This limit is not to be exceeded, unless authority is obtained in advance from STMG. STMG’s maximum liability on any such job will be the value detailed on the STMG Work Order. In the event that authorisation is not obtained in advance from STMG, no more than the detailed job limit value on any job will be paid. It is your responsibility to be aware of this limit and seek authorisation if there is any likelihood of a job exceeding the detailed limit. In seeking such authorisation, a written report is to be faxed to the STMG office stating: ▪ The nature if the problem; ▪ What actio...
